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Hotel is in a great location and has good facilities but it looking a little tired in places notably around the pool and spa area. Breakfast was good but some of the cooked items could have been better. I booked a double double room for our family night away. Checked in and was given room 111 which was an unpleasant dark and cramped accessible room, windows were covered in frosted glass so you could not see out as it overlooked a utility courtyard. Not at all what I would have expected from a luxury hotel. We did return to reception to discuss room options and were eventually moved to a more suitable room but this seemed to luck that there were any rooms suitable for 4 of us left. Would think of going back again but would be seriously concerned we could end up in a sub standard room.

Amazing from start to finish Brilliant friendly staff backed with exquisite food both evening and breakfast. Bathroom fan was noisy and push button taps but will return

I was charged an incorrect amount for the room. I had reserved a premium room; however, upon check-in, I discovered that I was assigned a standard room, despite having paid for the higher-priced option.

Great location

Provided a mini fridge when we needed one. We were so thankful. Also had a lovely dinner at the restaurant. Excellent property and staff.

All the staff were amazing! The front staff was very friendly and easy to talk to, very knowledgeable about the area. Restaurant staff were so friendly and helpful. Jenn and Jack were amazing, we asked about places to see in Belfast and they both told us about a sightseeing tours to check out the city.. Such a delightful experience. If we ever are able to return to Ireland I would definitely return to this hotel. Very highly recommended!!