In short: a nightmare for 5 nights
As someone who travels quite a bit around the world and in Batumi in particular, I have never come across such a bad phenomenon and experience. Such an experience that can completely ruin an entire trip.!!!
Of all the bad reasons I can list about this hotel: I don't think an A4 page will be enough to contain all of this:
So I'll start:
Poor room service
A dirty bathroom in addition to that I also slipped in it as a result and had to evacuate in an ambulance
Rude and unhelpful reception staff
Old and dirty bedding and furniture
Dismal maintenance (torn carpets, dirty bed linen, broken bathtub)
Air conditioner does not work at all without possibility of repair
A safe does not work without the possibility of repair
All kinds of attempts for additional charges according to laws that Kimim invented in any hotel in the world.
Mini bar with mafia prices.
They require you not to bring food and drink into the hotel (that is, they force you to order from their worst room service with exorbitant prices)
Any additional request of the guest is met with reluctance and responsiveness.
Every hotel I've been to in Batumi, even 3 stars, did not reach the dismal level of the above hotel.
If you love yourself, please stay away from this hotel.
A verified traveller stayed at JRW Welmond Hotel & Casino Batumi
JRW Welmond Hotel & Casino Batumi