Book Kensal hotels

super easy and accessible from the highway. check-in was quick and simple, and the room was cozy. just what I needed for an overnight stay on my road trip. they also included Norwegian chocolate bars in the room which was a super nice touch!

Clean. Beds are worn out. Pillows are not comfortable.

Very basic, but clean and the staff was vey helpful and nice

Check-in Friday afternoon was quick and painless. However, we were notified right away that the pool would be unavailable for our stay (cue disappointed kids) and that there was some construction going on. What wasn't explained was that the construction would be on every floor, blocking access to stair wells, commencing early every morning (including Sunday) and it would be loud, dusty, and intrusive. We came out of our room at one point to a person ripping wallpaper off the wall right next to our door. When we left on Sunday, we had to roll our suitcases over a tarp covered in dust from ceiling plaster removal - it was a total mess. Totally understand that hotels need a refresh - but this really should be done on a floor by floor basis and you shouldn't book guests on that floor while it's being done. Breakfast was solid as usual for a Holiday Inn Express - we purely stay for the rolls. Next time, there should be a heads up email letting you know what the status of the hotel is so that you can decide whether or not you want to stay in an active construction zone.

The ceiling in the bathroom was really something that needed to be addressed. Was moldy, and the paint was bubbling. The rest of the property was great and the staff was helpful.

Best hotel ever! Comfortable space to rest and sleep. Quiet, clean, and welcoming staff.