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AC Hotel Kansas City Plaza

3.5 star property

Photo gallery for AC Hotel Kansas City Plaza

Front of property
Lobby
Bar (on property)
Garden
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View map
560 Westport Rd, Kansas City, MO, 64111
  • Uptown Theater
    ‪14 min walk‬
  • Nelson-Atkins Museum of Art
    ‪16 min walk‬
  • Crown Center
    ‪5 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Double Beds

8.8 out of 10
Excellent
(30 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed

8.4 out of 10
Very good
(44 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed (Hearing Accessible)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Origin Kansas City Riverfront, a Wyndham Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 303 reviews
The price is AU$215
includes taxes & fees
24 Aug - 25 Aug
Origin Kansas City Riverfront, a Wyndham Hotel

About the area

Kansas City

With a stay at AC Hotel Kansas City Plaza in Kansas City (Midtown - Westport), you'll be within a 5-minute drive of Nelson-Atkins Museum of Art and Crown Center. .This hotel is 6.7 mi (10.7 km) from GEHA Field at Arrowhead Stadium and 3.6 mi (5.9 km) from Kansas City Convention Center.

What's nearby

  • Uptown Theater - 14 min walk - 1.2 km
  • Nelson-Atkins Museum of Art - 16 min walk - 1.4 km
  • University of Missouri-Kansas City - 3 min drive - 2.5 km
  • Crown Center - 5 min drive - 3.9 km
  • LEGOLAND® Discovery Center - 5 min drive - 4.3 km

Getting around

  • Power and Light Tram Stop - 9 min drive
  • Kansas City Union Station - 11 min drive
  • Kansas City International Airport (MCI) - 29 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬3 min walk
  • ‪Missie B's - ‬9 min walk
  • ‪Char Bar - Westport - ‬3 min walk
  • ‪La Nueva Taqueria - ‬9 min walk
  • ‪Westport Flea Market Bar & Grill - ‬4 min walk

About this property

AC Hotel Kansas City Plaza

Hotel with a bar, near Nelson-Atkins Museum of Art
AC Hotel Kansas City Plaza offers 123 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, and hair dryers.

This Kansas City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 123 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Partially open bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of AC Hotel Kansas City Plaza. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (USD 15 per night)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9.95 per person
  • A bar/lounge

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 9.95 per person
  • Uncovered self parking fee: USD 15 per night
  • Air conditioning fee: USD 12 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Q
Q Hotel
Q Hotel Kansas City
Q Kansas City
AC Hotels Marriott Kansas City Westport Hotel
AC Hotels Marriott Westport Hotel
AC Hotels Marriott Kansas City Westport
AC Hotels Marriott Westport
Ac Kansas City Plaza
AC Hotel Kansas City Plaza Hotel
AC Hotel Kansas City Plaza Kansas City
AC Hotels by Marriott Kansas City Westport
AC Hotel Kansas City Plaza Hotel Kansas City

AC Hotel Kansas City Plaza Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 1001 reviews
Rating 8 - Good. 254 out of 1001 reviews
Rating 6 - Okay. 90 out of 1001 reviews
Rating 4 - Poor. 51 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Greg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Marrisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrifying Experience – Bedbugs, No A/C

My stay at the AC Hotel Kansas City Plaza from May 9 to May 12, 2025, was the worst hotel experience I’ve ever had. First, on May 10, the air conditioning failed throughout the hotel. With temperatures in the 80s, our room (#320) was stuck at an unbearable 76 degrees, which made it impossible for my fiancé and me to sleep comfortably. Despite bringing this to the staff’s attention, nothing meaningful was done. Then, the situation escalated on the morning of May 12, when I woke up early due to the heat and saw a bedbug crawling on my pillow. I recorded it on video and immediately showed it to hotel staff. Shockingly, they did absolutely nothing. We had to leave the room and sit in the hallway at 7:00 AM because it was no longer safe or sanitary to stay there. To make matters worse, the manager was rude, condescending, and hostile when I followed up. She lied and told me pest control had cleared the room and found no bedbugs—even though both my fiancé and I physically saw the bug and recorded it. Despite claiming the room was negative, she refused to return my AirPods, which I accidentally left behind in our rush to leave due to the bedbugs and lack of urgency from hotel staff. I called to retrieve my property, and she contradicted herself, saying the room was on lockdown awaiting pest control clearance. I pointed out her own contradiction, and only after I threatened to bring police did she agree to return my belongings. During the call, she repeatedly talked over me, gasl
Stayed 2 nights in May 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Mitzie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ryan C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lynne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay.
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort

Th KC AC Hotel

We liked the location of the hotel, and it was Modern and clean. However, the hotel charged for parking in an outside parking lot and also for a continental breakfast in the morning, which we did not like. The hotel room did not have soap when we arrived And they weren’t able to get it to us until the next day so they weren’t together on that. But the staff was nice.
Stayed 3 nights in May 2025

8/10 Good

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly and helpful
Stayed 1 night in May 2025

6/10 Okay

Alexa

Travelled with partner
Disliked: Property conditions & facilities
The property is in a great location. It is walkable and convenient for dining and some shopping. The shower was partially broken, but it was still usable. This should have been repaired beforehand or checked. The reviews I read before checking in were terrible, but we still decided to stay. Overall, it was okay and checked the basic boxes of what we required in our stay.
Stayed 2 nights in May 2025

6/10 Okay

Caroline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was ok. The hallways were very dark and the carpet had visible stains. The noise from the hallways were very loud. The flooring in my room had lifted in several places and was sharp in the path towards the bed from the door. The breakfast cost $9.99 and left a lot to be desired. Very few options (some meats and cheese, a small selection of bread, and a very small table off to the side with eggs and potatoes. I did inform the front desk regarding the lifted and sharp flooring.
Stayed 4 nights in Apr 2025

10/10 Excellent

Nicolette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Frieda

Liked: Property conditions & facilities
Lovely and accommodating
Stayed 1 night in May 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Bridget

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and efficient. Customer service was amazing! This was a perfect location with easy walkability to several dining options and a nearby concert venue.
Stayed 1 night in Apr 2025

10/10 Excellent

Emmie

Liked: Amenities
Always enjoy my stay here looking forward to my next trip
Stayed 2 nights in Apr 2025

10/10 Excellent

Antoon

Stayed 3 nights in Apr 2025

2/10 Terrible

Erik

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay at the Hotel Westport Tapestry Collection by Hilton down the street.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kailey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Malcolm

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westport area is full of great places to eat and you are only a few minutes away from public transport to take you to other areas of the city, including some great museums.
Stayed 5 nights in Apr 2025

8/10 Good

Christopher

Liked: Cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

RYAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast opened late. No soda options.
Stayed 1 night in Apr 2025

10/10 Excellent

Torez

Stayed 1 night in Mar 2025

2/10 Terrible

Ashley

Travelled with group
Liked: Staff & service
You had to pay $244 for a room for 1 night and then charged for parking and charged $10 for breakfast! That seems insane to me and had we realized we would have gone elsewhere
Stayed 1 night in Apr 2025