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Yes very polite and courteous. Rooms are kept clean and ready during our stay daily.

The room was clean, they had decorated it for us for our honeymoon stay! They also celebrated us with some cakes as well. The view out of the room was beautiful. The bathroom facilities were 5/5 with ample amenities. The staff were very friendly and helpful too. Couldn’t recommend a stay here enough.

Lovely, large room. Very clean and cool. Good food choices and a lovely breakfast.

Yes

I stayed at the Artiste for four nights. The hotel arranged seamless transfer from the airport. All reception staff (especially Abhirami) and all staff in the hotel were extremely helpful and courteous. I had breakfast and dinner at the hotel's restaurant, booked at the time of booking the room (this made it very good value).  Every meal (in a buffet arrangement) that I had was excellent, the cooks were only to happy to make things to order. All the staff in the restaurant were again extremely helpful and courteous. Of special note was the head chef, Rijo, who took particularly good care of me. The hotel also has good facilities, I used the roof top hotel pool a couple times and was impressed with the size and cleanliness. In fact the entire hotel is well looked after. My room was excellent, enormous with a good view and large shower room. The only downside to the hotel is the location. It takes about a 30 minute taxi ride (400 INR) to get to Fort Kochi and surrounding areas. There isn't much to see around the hotel except that the hotel is part of the Forum Mall which is a large shopping and restaurant complex. You can certainly while away time in all the shops there.

Comfortable rooms with an excellent breakfast buffet. Staff is very attentive and friendly. Great location to visit most places of interest.