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 Kampala •1 Room
 Kampala • 1 Room
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Kampala Serena Hotel

5.0 out of 5.0 Top Property
Kintu Road, Kampala, 1800 781 504
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Room type Options Nightly price Book
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Deluxe Room
47 square metres
1 King Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Other room types
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Business Suite
81 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
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Photo of room
Executive Room
52 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury hotel with 6 restaurants and full-service spa

Popular property highlights

Breakfast included
Free valet parking
Free WiFi
Business centre
Laundry facilities

A stay at Kampala Serena Hotel places you in the heart of Kampala, within a 15-minute walk of Uganda Golf Course and The Parliament of the Republic of Uganda. This luxury hotel is 1 mi (1.6 km) from Embassy of Sudan and 1.3 mi (2.1 km) from Embassy of France.

Make yourself at home in one of the 152 air-conditioned rooms featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy French cuisine at The Pearl Restaurant, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6 AM to 10 AM.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Kampala? This hotel has 10290 square feet (956 square meters) of space consisting of a conference center and 16 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Languages spoken

  • English

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Kampala Serena Hotel

Kintu Road, Kampala, 256

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Hair salon
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 152
  • Number of floors - 6
  • Airport transport (surcharge)
  • Conference space
  • Laundry facilities
  • Garden
  • Free breakfast
  • Health club
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Swimming pool
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Smoke-free property
  • Wedding services
  • Express check-in
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Year Built – 2003
  • Number of restaurants - 6
  • Conference space size (feet) - 10290
  • Conference space size (meters) - 956
  • Number of meeting rooms - 16
  • Number of outdoor pools - 1
  • Conference centre
  • Snack bar/deli
  • Free self parking
  • Free valet parking
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Number of coffee shops/cafes - 1
  • Daily
  • Luggage storage
  • Pool sunloungers
  • Terrace
  • Free buffet breakfast
  • Babysitting or childcare (surcharge)
  • Couples/private dining
  • Art gallery on site
  • Wine release events
  • Proposal/romance packages available
  • Banquet hall

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • French

Parking

Free self parking , Free valet parking

Room Amenities

Kampala Serena Hotel offers 152 air-conditioned accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Kampala hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Wheelchair accessible
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • Free weekday newspaper
  • Premium bedding
  • Pay films
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Wireless internet access
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • Satellite TV service
  • Free WiFi
  • Free wired Internet
  • Down comforter
  • Egyptian-cotton sheets
  • Pillowtop mattress
  • Pillow menu
  • TV size 32
  • TV size (measurement) inch
  • Rainfall showerhead
  • Towels provided
  • Linens provided
  • Highchair
  • Number of bathrooms: 1
  • Smart TV
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Baby bath
  • Laptop-friendly workspace
  • Low-height counters/sink
  • Grab bar – Near toilet
  • Wardrobe

Where to Eat

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

The Pearl Restaurant - Overlooking the garden, this fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Explorer Italian Bistro - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

The Lakes Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Pool Side Restaurant - This poolside restaurant serves lunch and dinner. A children's menu is available. Open daily.

Champagne Bar - This Champagne bar serves light fare only. Open select days.

Late night fare is available from 24-hour room service.

Nearby Things to do

  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Detoxification wrap

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at noon

Check-in time ends at 6:00 PM

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for UGX 150.0 per day.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Debit cards not accepted

Staffed front desk

Smoke detector

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 48 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

  • Airport shuttle fee: UGX 242750 per person (one-way)
  • Rollaway bed fee: UGX 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Kampala
  • Hotel Kampala Serena
  • Hotel Serena Kampala
  • Kampala Hotel
  • Kampala Hotel Serena
  • Kampala Serena
  • Kampala Serena Hotel
  • Serena Hotel Kampala
  • Serena Kampala
  • Serena Kampala Hotel
  • Kampala Serena Hotel Hotel
  • Kampala Serena Hotel Kampala
  • Kampala Serena Hotel Hotel Kampala

We should mention

Pool access available from 6:00 AM to 6:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

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