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Renaissance Johor Bahru Hotel

4.5 star property

Photo gallery for Renaissance Johor Bahru Hotel

Outdoor pool, open 6:30 AM to 9:00 PM, free pool cabanas, pool umbrellas
Exterior
Outdoor wedding area
Daily continental breakfast (MYR 68 per person)
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

View map
No. 2, Jalan Permas 11, Bandar Baru Permas Jaya, Masai, Johor, 81750
  • KSL City Mall
    ‪8 min drive‬
  • AEON Tebrau City
    ‪9 min drive‬
  • Johor Bahru City Square
    ‪9 min drive‬
  • Johor Bahru (JHB-Senai Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 2 Single Beds

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Terrace, Pool View

Room, 1 King Bed, Terrace, Pool View | Pool

Room, 1 King Bed, Terrace, Pool View

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Minibar, in-room safe, desk, iron/ironing board

Club Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Bay View

Room, 2 Single Beds, Bay View

Room, 2 Single Beds, Bay View

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View

  • 36 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Masai

Located in Masai (Bandar Baru Permas Jaya), Renaissance Johor Bahru Hotel is within a 10-minute drive of The Mall and KSL City Mall. .This family-friendly hotel is 4.9 mi (7.8 km) from Mid Valley Exhibition Centre and 6.2 mi (10 km) from AEON Tebrau City.

What's nearby

  • Mid Valley Exhibition Centre - 5 min drive - 4.9 km
  • KSL City Mall - 8 min drive - 7.1 km
  • AEON Tebrau City - 9 min drive - 8.6 km
  • Johor Bahru City Square - 9 min drive - 9.7 km
  • Komtar JBCC - 9 min drive - 9.7 km

Getting around

  • Kranji Station - 12 min drive
  • Kempas Baru Station - 14 min drive
  • Senai International Airport (JHB) - 35 min drive

Restaurants

  • ‪Restoran Sing 阿胜乐乐 - ‬4 min walk
  • ‪Jie Sheng Restoran 成龙饭店 - ‬4 min walk
  • ‪Executive Club Lounge - ‬1 min walk
  • ‪顺发肉骨茶 - ‬2 min walk
  • ‪江丰肉骨茶 - ‬2 min walk

About this property

Renaissance Johor Bahru Hotel

Boardwalk/promenade hotel with 2 restaurants and bars
Renaissance Johor Bahru Hotel offers 345 air-conditioned accommodations with iPod docking stations and minibars. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 345 air-conditioned rooms featuring iPod docking stations and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Cafe BLD, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Continental breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Masai? This hotel has 15349 square feet (1426 square meters) of space consisting of conference space and 12 meeting rooms. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Cafe BLD - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.
Wan Li - This restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Reservations are required. Open daily.
Cheers @ Ren - This bar serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured parking on site (MYR 5 per day)
  • Covered valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: MYR 68 for adults and MYR 34 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • Cafe BLD
  • Cheers @ Ren
  • Wan Li

Things to do

  • 24-hour gym
  • Children's pool
  • Designer stores
  • Free children's club
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Children's pool
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 15,349 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (150 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual doorbell notification
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 17 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable/satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 130 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MYR 68 for adults and MYR 34.00 for children
  • Secured self parking fee: MYR 5 per day
  • Covered valet parking fee: MYR 30 per day
  • Rollaway bed fee: MYR 130 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:30 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Renaissance Johor Bahru
Johor Renaissance
Renaissance Hotel Johor Bahru
Renaissance Johor
Renaissance Johor Bahru
Renaissance Johor Bahru Hotel
Renaissance Johor Bahru Hotel Masai
Renaissance Johor Bahru Masai
Renaissance Johor Bahru Hotel Hotel
Renaissance Johor Bahru Hotel Masai
Renaissance Johor Bahru Hotel Hotel Masai

Reviews

Renaissance Johor Bahru Hotel Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 566 out of 1000 reviews
Rating 8 - Good. 335 out of 1000 reviews
Rating 6 - Okay. 65 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

Reviews

8/10 Good

Choon Boon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy hotel. Enjoyable stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Sebastian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and the breakfast was great. Would recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Ivy

Stayed 1 night in Apr 2025

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!!

Happy experience with an early check in given without me needing to request for it at 1030am. Comfortable room
Stayed 1 night in Apr 2025

10/10 Excellent

Azlina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the breakfast spread. The room is spacious and the bed was comfortable. We just find the bathroom glass door a bit weird. It is difficult to open from inside.
Stayed 1 night in Mar 2025

8/10 Good

Kavita

Liked: Staff & service
Disliked: Property conditions & facilities
I liked the lighting in my room. It was soothing and was clear and I could dress and do my make-up whilst working on my laptop too.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Vanessa

Stayed 1 night in Jan 2025

10/10 Excellent

Faidzal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast spread is one of the best in JB. Room is comfortable too but could use some in-room scent to elevate the experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Vozza

Stayed 1 night in Jan 2025

8/10 Good

Bao Ru

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Rajesh

Liked: Cleanliness
Disliked: Staff & service
Best place to stay if only for 1-2 days
Stayed 2 nights in Feb 2025

8/10 Good

Magdalene

Stayed 1 night in Jan 2025

10/10 Excellent

Le Guek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My love for Renaissance Hotel

Comfy in all areas, staff are friendly and efficient plus welcoming. Parking is convenient and I just love this hotel. Have been staying here during business trips and family trips. Ambient is great and have arrays of variety of choices. I used to purchase the membership vouchers, however I stopped due to benefits are not as attractive as it used to be😊
Stayed 5 nights in Jan 2025

10/10 Excellent

Helen Suja

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfy, safe and good stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Yen Ping

Liked: Cleanliness
Nice room and service
Stayed 1 night in Jan 2025

8/10 Good

Boon

Stayed 1 night in Jan 2025

10/10 Excellent

Tang

Liked: Cleanliness, amenities
Gd
Stayed 1 night in Dec 2024

10/10 Excellent

Wei Yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Daren

Stayed 1 night in Jan 2025

8/10 Good

Mohamed Afifee Endra

Stayed 2 nights in Jan 2025

8/10 Good

stephen

Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Pleasant stay

The experience was good but could have been excellent. Here’s why: I had initially wanted to extend my stay for another night but she was unable to give me the room rate for the next day. She said the hotel room rates fluctuate daily and asked me to check again the next day. While I understood room rates fluctuate, I am quite surprised that hotel front desk staffs do not have access to the room rates prior. This is the first time a front desk staff is unable to tell me the room rate for extension of my stay in any hotel. If I check the hotel website, it will be able to give me a rate for rooms booked months in advance. The same staff have knowledge that our rooms come with breakfast (she repeated that to me when during checkin) but did not inform us the time and location where breakfast is served. We were also not informed about how to log into the hotel room wifi. I had to figure it out myself to realise there was no password required. I don’t think the front desk staffs should take for granted that hotel guests know these information without being informed. For the lack of initiative of the staffs, I decided not to extend my stay. Concierge- we had to validate our car park coupon. I was waiting in front of the concierge for a while. A lady who looked liked the front desk manager took a look at us and walked away, not asking if we need any help. Another example of the hotel staff lacking initiative.
Stayed 1 night in Dec 2024

10/10 Excellent

Alfred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and very clean hotel

Staycations to celebrate the end of 2024. Located at the busy street of permas Jaya. Helpful staff that made the stay so relaxing and smooth
Stayed 1 night in Dec 2024