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Renaissance Johor Bahru Hotel

Photo gallery for Renaissance Johor Bahru Hotel

Outdoor pool, open 6:30 AM to 9:00 PM, free pool cabanas, pool umbrellas
Exterior
2 bars/lounges, poolside bar
Reception
Outdoor wedding area
Luxury
4.5 star property
9.0

Wonderful

Luxury family-friendly hotel near KSL City Mall

Located close to Mid Valley Exhibition Centre and The Mall, Renaissance Johor Bahru Hotel provides a poolside bar, a terrace and designer shops on-site. For some rest and relaxation, visit the sauna. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a garden and a playground.

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
No. 2, Jalan Permas 11, Bandar Baru Permas Jaya, Masai, Johor, 81750
  • Place, The Mall
    ‪5 min drive‬
  • Place, Mid Valley Exhibition Centre
    ‪6 min drive‬
  • Place, KSL City Mall
    ‪9 min drive‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪30 min drive‬

Room options

View all photos for Club Room, 2 Single Beds

Minibar, in-room safe, desk, iron/ironing board

Club Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, Pool View

Room, 1 King Bed, Terrace, Pool View | Pool

Room, 1 King Bed, Terrace, Pool View

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Bay View

Room, 2 Single Beds, Bay View

Room, 2 Single Beds, Bay View

9.0 out of 10
Wonderful
(2 reviews)
  • Bay view
  • 36 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View

City view

Room, 1 King Bed, Bay View

  • Bay view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Masai

Located in Masai (Bandar Baru Permas Jaya), Renaissance Johor Bahru Hotel is within a 10-minute drive of The Mall and KSL City Mall. .This family-friendly hotel is 4.9 mi (7.8 km) from Mid Valley Exhibition Centre and 6.2 mi (10 km) from AEON Tebrau City.

What's nearby

  • The Mall - 5 min drive - 4.9 km
  • Mid Valley Exhibition Centre - 6 min drive - 4.9 km
  • Istana Pasir Pelangi - 6 min drive - 6.4 km
  • KSL City Mall - 9 min drive - 7.1 km
  • AEON Tebrau City - 9 min drive - 8.2 km

Getting around

  • Kranji Station - 12 min drive
  • Kempas Baru Station - 14 min drive
  • Senai International Airport (JHB) - 35 min drive

Restaurants

  • ‪Woodfire Permas Jaya - ‬1 min walk
  • ‪Executive Club Lounge - ‬1 min walk
  • ‪Restoran Sing 阿胜乐乐 - ‬3 min walk
  • ‪Nasi Bajet Permas - ‬4 min walk
  • ‪Café BLD - ‬1 min walk

About this property

Renaissance Johor Bahru Hotel

Renaissance Johor Bahru Hotel offers 345 air-conditioned accommodations with minibars and safes. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 345 air-conditioned rooms featuring iPod docking stations and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Cafe BLD, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Continental breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Masai? This hotel has 15349 square feet (1426 square meters) of space consisting of conference space and 12 meeting rooms. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Cafe BLD - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.
Wan Li - This restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Reservations are required. Open daily.
Cheers @ Ren - This bar serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured parking on site (MYR 5 per day)
  • Covered valet parking on site (MYR 30 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: MYR 68 for adults and MYR 34 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • Cafe BLD
  • Cheers @ Ren
  • Wan Li

Things to do

  • 24-hour gym
  • Children's pool
  • Designer stores
  • Free children's club
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Children's pool
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 15,349 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (150 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual doorbell notification
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 17 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable/satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 130 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MYR 68 for adults and MYR 34.00 for children
  • Secured self parking fee: MYR 5 per day
  • Covered valet parking fee: MYR 30 per day
  • Rollaway bed fee: MYR 130 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:30 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Renaissance Johor Bahru
Johor Renaissance
Renaissance Hotel Johor Bahru
Renaissance Johor
Renaissance Johor Bahru
Renaissance Johor Bahru Hotel
Renaissance Johor Bahru Hotel Masai
Renaissance Johor Bahru Masai
Renaissance Johor Bahru Hotel Hotel
Renaissance Johor Bahru Hotel Masai
Renaissance Johor Bahru Hotel Hotel Masai

Renaissance Johor Bahru Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 567 out of 1001 reviews
Rating 8 - Good. 330 out of 1001 reviews
Rating 6 - Okay. 67 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Daniel

Stayed 1 night in Jan 2026

8/10 Good

Germaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room and pleasant staffs
Stayed 1 night in Jan 2026

10/10 Excellent

Leonard

Stayed 2 nights in Dec 2025

6/10 Okay

Ken

Travelled with family and small children
Liked: Staff & service
The staff were really wonderful and accommodating. The pool was great for my kids. The rooms were spacious. However the rooms felt dusty. The overhead shower dripped. The housekeeping service was literally just make the beds. Bins weren't emptied. Room felt dated and dusty. It's a contrast to other marriott properties we've stayed at
Stayed 3 nights in Dec 2025

10/10 Excellent

SIVA UTHIRASWAN

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent stay at Renaissance Hotel JB. Clean and spacious rooms, very comfortable bed, and friendly staff. Breakfast spread was great. Highly recommended.
Stayed 1 night in Dec 2025

10/10 Excellent

RASUL BEE BEE

Stayed 1 night in Nov 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities
Clean rooom and serice is good
Stayed 1 night in Nov 2025

10/10 Excellent

puspa

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean. The staff was so efficient and polite. Thank you.
Stayed 1 night in Nov 2025

8/10 Good

Weng Wai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean but the mattress is a bit stiff.
Stayed 4 nights in Nov 2025

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities
The service staff made all the difference - from door man to security, to reception, housekeeping and restaurant staff. Very friendly, approachable and very helpful. They gave 5 star treatment. Glad we stayed here for 2 nights. Will come again!
Stayed 1 night in Nov 2025

4/10 Poor

Yan Chuan Clorine

Travelled with partner
Liked: Amenities, property conditions & facilities
Some staff are terrible. Everything not possible. If u have 2 seperate bookings, you’ll need to change room. They do not help u combine both bookings to save the hassle on room change. Food quality can be better. Both breakfast and lounge is falling short for such a good reputable hotel. Aircon is loud. And there’s no water on one of the days!
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service. In the past years, we stayed in numurous hotels in JB and more in other Asian countries, Renaissance Hotel JB was the only hotel that granted late check-out up to 2.00pm for all the 4 rooms I booked. We are 4 retired couples travelling at average of 5 times a year from 2022 till now and more to come.
Stayed 2 nights in Nov 2025

10/10 Excellent

Chee Khiang

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room is clean and services are very prompt. Great hotel.
Spacious room
Stayed 1 night in Nov 2025

10/10 Excellent

pheona

Stayed 1 night in Oct 2025

10/10 Excellent

Teresa

Stayed 1 night in Oct 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous and friendly. Rooms were clean and tidy.
Stayed 1 night in Oct 2025

10/10 Excellent

weng wye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Beatrice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The aircon thermostat is not working. The 18 degree C cannot be adjusted, leaving the room very cold and poor thermal comfort.
Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Neo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poorly managed registration services and i had to queue for three times
Stayed 1 night in Sep 2025

10/10 Excellent

Boon King Jason, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service ! Our 2nd stay as family Staycation trip.
Stayed 1 night in Sep 2025

10/10 Excellent

Asyraf

Stayed 2 nights in Aug 2025

10/10 Excellent

Neo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All goods except traffic conditions from city to hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Catherine

Stayed 1 night in Jul 2025