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From the checking time you feel welcomed to the Hotel by the front desk personnel offers the best smile and professionalism that any one could to make you feel like you just arrived home. The hotel is welcoming , clean all the time, restaurant offers a grand variety of plates in the menu, all employees from the administrators to all the hotel are very professional at their jobs and put their guests as a priority… it is a pleasure to keep coming back to the Relax hotel of Oujda.

Nice clean, well run, economical ,four floors establishment. Just 10 minutes walk from the centre. Lots of cafes in the vicinity. Would certainly look to stay here again next time 😉

Staff are super polite and friendly. Especially Younis. Value for money and in a very good location not far from the market.

Good hotel, clean and convenient.

Clean spacious rooms. All staff are thoughtful and helpful. The pool area is always clean and the breakfast is always great. The common areas encourage gathering and are comfortable and fun (foosball!).

Customer service needs work. They seem to have an idea of what 5 stars looks like, but can't seem to execute it. Things were missing from the room (towels, hair dryer) and it took hours to get them. In 3 days our room was never cleaned, though we requested it several times and were assured "right away". No mini bar, no coffee maker or kettle. We moved to a different hotel for the remainder of our stay, and it ended up being cheaper and better.