Jelenia Gora Ski Resorts

The location was great, but we were a bit disappointed with the extremely soft mattresses. We even asked at the reception if they had any firmer ones, but were told that the entire complex uses the same type of mattress. Breakfasts were nice, and despite the large number of guests, the staff managed to keep everything well-stocked. The wellness area was great as well, but it’s a shame that although it’s supposed to be open until 10:00 PM, the staff started rushing us out at 9:49 PM — even though it would have only taken us one more minute to leave.I was also surprised that parking is charged separately and not included in the price of the stay.

Amazing restaurant and outdoor cafe with gorgeous flowers.

The hotel looks run down from outside but the inside lobby is clean and modern and renovated; however you have to pay attention to the type of room you are booking. The Standard rooms are still the old rooms with no A/C where the Luxury rooms are the fully renovated, modern rooms with A/C included which are worth the upgrade. All staff from front desk to dinning room were friendly, welcoming and accommodating. I would stay here again.

Perfect for sleep

A beautiful, modernly furnished hotel, perfectly clean, with very helpful staff, a rich selection of food for breakfast and dinner, and a wonderful wellness area.

The main highlight is of course aquapark, nothing more impressive to look in this hotel. Despite 3-stars level the staff at the reception desk could be more friendly and customer-oriented. We had a chance to talk to Konrad and it was not the most pleasant one that we faced in our life. Beds are to soft and we had a back ache after the first night but this is individual and people who prefer soft ones may like it. Sauna area as well as the whole aquapark is closed after 8pm so this might be a disadvantage for adults wishing to use sauna in the evening. It's ok for a short trip like 3-4 days but I would not recommend this hotel for a longer stay.