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Room type Options Nightly price Book
Standard Room, 2 Single Beds
19 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Superior Room, 1 Double Bed
Room with view
19 square metres
1 Double Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 1 Single Bed
19 square metres
1 Twin Bed
(Extra beds available: Cot)
Room sleeps 1 guest
Select dates to see price
Standard Room, 1 Double Bed
Room with view
19 square metres
1 Double Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Comfortable hotel with sauna and spa services

Popular property highlights

Free WiFi
Pets allowed
Business centre
Laundry facilities
Smoke-free property

With a stay at Mercure Jelenia Gora in Jelenia Gora, you'll be 9.1 mi (14.7 km) from Sports and Tourism Museum and 9.3 mi (15 km) from Alpine Coaster. This hotel is 9.3 mi (15 km) from Bialy Jar Ski Lift and 9.3 mi (15 km) from Kolorowa Ski Lift.

Stay in one of 188 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Be sure to enjoy recreational amenities including an indoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage.

Satisfy your appetite for lunch or dinner at Restaurant, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Jelenia Gora? This hotel has 2013 square feet (187 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Concierge services
  • Total number of rooms - 188
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Conference space
  • Barbecue grill(s)
  • Ski storage
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • Picnic area
  • 24-hour front desk
  • Business centre
  • Express check-out
  • Dry cleaning/laundry service
  • Swimming pool
  • Meeting rooms
  • Sauna
  • Smoke-free property
  • Wedding services
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 1991
  • Number of restaurants - 1
  • Conference space size (feet) - 2013
  • Conference space size (meters) - 187
  • Number of indoor pools - 1
  • Snack bar/deli
  • Self parking (surcharge)
  • Computer station
  • Number of bars/lounges - 1
  • Luggage storage
  • Pool sunloungers
  • RV, bus, truck parking (surcharge)
  • Terrace
  • Electric car charging station
  • Water dispenser
  • Children's games
  • Children's toys
  • Food and water bowls
  • Vegetarian breakfast available
  • Organic food
  • Locally-owned & organised tours & activities
  • Showcase for local artists
  • Locally-sourced food on site (80% or more)
  • At least 80% of all lighting comes from LEDs
  • All property's electricity comes from renewable sources
  • Vegan menu options available
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • No single-use plastic soft drink bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • German
  • Russian
  • Polish

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge) , Free parking nearby

Room Amenities

Mercure Jelenia Gora offers 188 accommodations with complimentary bottled water and coffee/tea makers. 40-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Desk
  • Free bottled water
  • Blackout drapes/curtains
  • Shower only
  • Cable TV service
  • Free WiFi
  • LCD TV
  • TV size 40
  • TV size (measurement) inch
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Heating
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 1
  • Housekeeping on request
  • Free tea bags/instant coffee
  • Soap
  • Shampoo
  • Toilet paper
  • Art supplies
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Restaurant - This restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.

Lobby bar - Onsite lobby lounge. Open daily.

Room service (during limited hours) is available.

Nearby Things to do

  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Mountain climbing nearby

Spa Services

  • Massages

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of PLN 30 per pet, per day
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property uses solar energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

No rollaway/extra beds available

Children stay free

Service animals are allowed

Service animals are exempt from fees/restrictions

One child stays free

Debit cards

Staffed front desk

Smoke detector

Renewable energy source - solar

Security system

Children stay free - maximum age 11

Property is cleaned with disinfectant

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive recycling policy

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: PLN 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PLN 60 for adults and PLN 30 for children
  • Self parking fee: PLN 30 per day
  • Pet fee: PLN 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: PLN 50 (subject to availability)
  • Late check-out fee: PLN 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Jelenia Gora Mercure
  • Mercure Hotel Jelenia Gora
  • Mercure Jelenia Gora
  • Mercure Jelenia Gora Hotel
  • Mercure Jelenia Gora Hotel
  • Mercure Jelenia Gora Jelenia Gora
  • Mercure Jelenia Gora Hotel Jelenia Gora

We should mention

Pool access available from 7:00 AM to noon.

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 11 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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