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Best Western Jaco Beach All-Inclusive Resort

3.0 star property

Photo gallery for Best Western Jaco Beach All-Inclusive Resort

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Property video
2 bars/lounges
Interior
2 bars/lounges

Reviews

7.8 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Pastor Diaz Ave, Jacó, Puntarenas, 61101
  • Jacó Beach
    ‪3 min drive‬
  • Rainforest Adventures Jaco
    ‪12 min drive‬
  • Herradura Beach
    ‪17 min drive‬
  • Tambor (TMU)

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Garden View

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking, Garden View

7.6 out of 10
Good
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Garden View

Standard Room, Multiple Beds, Non Smoking, Garden View

Standard Room, Multiple Beds, Non Smoking, Garden View

7.8 out of 10
Good
(29 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Garden View

Standard Room, Multiple Beds, Non Smoking, Garden View

Standard Room, Multiple Beds, Non Smoking, Garden View

7.8 out of 10
Good
(20 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, Balcony, Pool View

Standard Room, 2 Double Beds, Balcony, Pool View

Standard Room, 2 Double Beds, Balcony, Pool View

7.8 out of 10
Good
(15 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Accessible, Garden View

Standard Room, Multiple Beds, Accessible, Garden View

Standard Room, Multiple Beds, Accessible, Garden View

8.6 out of 10
Excellent
(11 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, Balcony, Garden View

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Balcony, Garden View

7.8 out of 10
Good
(16 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony, Pool View

Standard Room, 2 Double Beds, Balcony, Pool View

Standard Room, 2 Double Beds, Balcony, Pool View

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Jacó

Located in Jacó, Best Western Jaco Beach All-Inclusive Resort is by the sea, a 4-minute drive from Jacó Beach and 11 minutes from Rainforest Adventures Jaco. .This all-inclusive property is 6 mi (9.6 km) from Herradura Beach.

What's nearby

  • Neo Fauna - 2 min walk - 0.2 km
  • Jacó Beach - 3 min drive - 1.8 km
  • Rainforest Adventures Jaco - 12 min drive - 7.1 km
  • Herradura Beach - 17 min drive - 8.4 km
  • Marina Los Sueños - 18 min drive - 8.8 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 99 min drive

Restaurants

  • ‪XTC - ‬2 min walk
  • ‪Mary's Diner - ‬2 min walk
  • ‪Green Room - ‬1 min walk
  • ‪Koko Gastro Bar - ‬3 min walk
  • ‪Morales House - ‬3 min walk

About this property

Best Western Jaco Beach All-Inclusive Resort

Family-friendly property on the beach, with 2 outdoor pools
Best Western Jaco Beach All-Inclusive Resort offers 100 air-conditioned accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads.

This Jacó property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free international calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 100 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and free tea bags/instant coffee, as well as phones with free international calls.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a complimentary water park. Additional amenities at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

You can enjoy a meal at El Puerto serving the guests of Best Western Jaco Beach All-Inclusive Resort, or stop in at the snack bar/deli. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
El Puerto - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Soccer
Tennis
Volleyball

Lessons/classes/games

Cooking

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Puerto

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free water park
  • Playground
  • Shopping

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Beach toys
  • Children's games
  • Children's pool
  • Free cot
  • Free water park access
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free international calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 150 per person (one-way)
  • Airport shuttle fee per child: USD 150 (one-way), (up to 12 years old)
  • In-room safe fee: USD 3 per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

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Best Western Jaco Beach All-Inclusive Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 357 out of 1001 reviews
Rating 8 - Good. 336 out of 1001 reviews
Rating 6 - Okay. 171 out of 1001 reviews
Rating 4 - Poor. 84 out of 1001 reviews
Rating 2 - Terrible. 53 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Estelle

Disliked: Property conditions & facilities
My room lacked a bath towel when I checked in. Tried calling with the room phone but no ring tone. Made a trip downstairs to front desk and they told me the phones in entire hotel rooms were not working. They said I would need to come down if I needed something. Room side table was sticky (not cleaned well). The shower knob was flimsy and slow to provide cold water.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jerett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you very much to Edgardo for accommodating my room request. The room was very comfortable. I enjoyed the pools, buffet for meals, the hotel atmosphere, and the staff who were friendly, flexible, and warm. I would highly recommend Best Western if you are staying in Jaco.
Stayed 7 nights in Mar 2025

6/10 Okay

Wendy

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Adequate

It was difficult to get to the resort after arrival in Jaco by Ticabus. It would be helpful to have a shuttle from the highway. Buffet food was adequate but limited in choices. Breakfast omelets were excellent. No entertainment except for very loud music in the bar. Desk staff very helpful.
Stayed 4 nights in Mar 2025

8/10 Good

Rodelio

Liked: Cleanliness, property conditions & facilities
.
Stayed 4 nights in Mar 2025

8/10 Good

Jeffery Dennis

Stayed 10 nights in Mar 2025

10/10 Excellent

Judy Kay Jensen

Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff are friendly and helpful. The food was tasty and abundant. It was so nice to have meals and drinks included. Every area is kept clean.
Stayed 7 nights in Mar 2025

10/10 Excellent

Elena

Liked: Amenities
It was very safe and clean
Stayed 3 nights in Mar 2025

8/10 Good

Mumtaz

Stayed 3 nights in Mar 2025

8/10 Good

Shalanyuy Ayeh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
for the price you pay the property is Nice. All the staff was helpful and accommodating which made the stay enjoyable. checking in and out was easy and hassle free. we were the only black people on the resort but I never once felt unsafe/ unaccepted by the staff members which was nice. the food at the resort could've been a bit better on some occasions but overall wasn't bad. the views of the sunset and easy and access to the beach was very nice. the location is vey ideal, everything was walking distance to the strip where there are clubs, restaurants, and convenience stores. overall a great stay for families, friends, or even solo travelers on a budget.
Stayed 4 nights in Feb 2025

8/10 Good

Louis

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort

Bang for your buck

Best bang for your buck in jaco. Air conditioner in room wasn’t cold. Food is good.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mircea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and facility.
Stayed 6 nights in Feb 2025

10/10 Excellent

Shawna

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well kept. The food options were fantastic. Every day was a new meal plan. The staff were friendly. Would love to come back.
Stayed 3 nights in Feb 2025

10/10 Excellent

Christa, Winnipeg

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent! Food was awesome with lots of choices. Staff was friendly and helpful especially Eduardo at the front desk. The pool was great with different options. The sunsets were beautiful to watch from the beach. I would definitely recommend this property. I am already thinking about going back next year.
Stayed 5 nights in Feb 2025

10/10 Excellent

Karen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this resort. The front desk staff were very helpful. The room was nice and clean. The pools were great as was the food and drinks. Bar was open late so we played cards there. The beach was nuce to watch the sunsets.
Stayed 5 nights in Feb 2025

8/10 Good

Abisola

Liked: Staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Ha

Stayed 4 nights in Feb 2025

6/10 Okay

Maria

Travelled with family
Liked: Staff & service
Swimming pool water was not clear. Food is okey.
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best experiences on vacations I have had hands down! We went for my bachelor party and loved the clean property the activities for everyone. The food was amazing and the staff was extremely attentive! We would definitely go back!
Stayed 3 nights in Feb 2025

10/10 Excellent

Arliss

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Views
Stayed 7 nights in Feb 2025

2/10 Terrible

Judy, Toronto

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
One star and needs to be upgraded.
Stayed 1 night in Feb 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
The cleaning lady stood are chocolate items that we brought from the tours. We had left it in the room and on the last day we was packing we found out they was missing. It was about 20 dallor worth of chocolates
Stayed 5 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is was my third visit to Jaco and have stayed at The Best western each time due to the amazing staff / service / food and it is located directly on the beach. There is nothing like seeing a Jaco Beach Sunset while have drinks on property or watching from the beach.
Stayed 5 nights in Feb 2025

8/10 Good

Garry

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025