Book Ixtenco hotels

Had no hot water. No soap . Television reception terrible. Very noisy area. Restaurant had no selection. Will not stay there again.

The property itself was beautiful, and the rooms were spacious, comfortable, and well kept. However, the service was disappointing. There was no help offered with our luggage, and the staff did not explain anything about the property, the amenities, or what activities were available during our stay. When we tried to ask questions at the front desk, the staff member was rude and seemed more focused on her computer than helping us. Overall, the hotel has a lot of potential, but the customer service needs to improve.

Overall, the property is old, the room was little bit dirty, front desk very rude, the rest were very kind.

stained sheets y bedding. floor got my room sandals very dirty. budget room had no heat

It wasn't first class ,But it was an affordable low cost hotel and i really appreciated the free breakfast evey morning. Just bring warm clothing and extra blankets if you are sensitive to the cold. I would stay there again

Room wa a lean and they would come in everyday to make the beds and restock with water bottles. The staff was super nice and helpful and the staff in the restaurant were amazing super attentive and nice