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Had no hot water. No soap . Television reception terrible. Very noisy area. Restaurant had no selection. Will not stay there again.

The property itself was beautiful, and the rooms were spacious, comfortable, and well kept. However, the service was disappointing. There was no help offered with our luggage, and the staff did not explain anything about the property, the amenities, or what activities were available during our stay. When we tried to ask questions at the front desk, the staff member was rude and seemed more focused on her computer than helping us. Overall, the hotel has a lot of potential, but the customer service needs to improve.

La acitud de la recepcionsita no fue muy amable, tuvimos que esperar a que repararan el contacto del baño que no servía, salimos a un evento en la noche y regresamos de madrugada, tenían cerrado el portón por seguridad pero no hay timbre, el velador estaba profundamente dormido y tuvimos que tocar el claxon varias veces e inclusive saltarnos la reja para ir a verlo y pedir que abriera. Los servicios del desayuno muy bien, el perosnal amable y los alimentos muy bien.

Good hotel with all the basic things you need to rest. Bed was confortable although adding a plastic protection under the sheets was a little bothering. My room was facing the street, so around 6:30 am I started hearing cars and motorcycles passing right in front of my window. People was friendly and location is great. Door is closed at nights but you only need to ring the bell and somebody will open the door for you. I recommend this hotel

Clean room, street parking

Todo bien en este hotel Resort, excepto por que no tienen cuartos para una sola persona con la comodidad que tienen los de dos camas, pero todo excelente el spa, las vistas a las montañas, la comida riquísima, felicito a la chef👏