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Hempstead House Hotel

4.0 star property

Photo gallery for Hempstead House Hotel

Indoor pool, seasonal outdoor pool, pool loungers
Garden
Fountain
Exterior
Free daily English breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar

Explore the area

View map
London Road, Bapchild, Sittingbourne, England, ME9 9PP
  • Place, Kent Science Park
    ‪6 min drive‬
  • Place, Leeds Castle
    ‪18 min drive‬
  • Place, Elmley National Nature Reserve
    ‪20 min drive‬
  • Airport, London (SEN-Southend)

Room options

View all photos for The Ashby Suite

The Ashby Suite | Living area

The Ashby Suite

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(10 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

9.2 out of 10
Wonderful
(12 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed

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About the area

Sittingbourne

Located in Sittingbourne, Hempstead House Hotel is in a rural location, within a 5-minute drive of Sittingbourne and Kemsley Light Railway and Milton Creek Country Park. .This spa hotel is 11 mi (17.7 km) from Leeds Castle and 13.9 mi (22.3 km) from University of Kent.

What's nearby

  • Sittingbourne and Kemsley Light Railway - 4 min drive - 4.0 km
  • Kent Science Park - 6 min drive - 6.9 km
  • Leeds Castle - 18 min drive - 20.9 km
  • Elmley National Nature Reserve - 20 min drive - 14.3 km
  • Whitstable Beach - 22 min drive - 25.5 km

Getting around

  • Teynham Station - 3 min drive
  • Gatwick Airport (LGW) - 75 min drive

Restaurants

  • ‪diner - ‬5 min drive
  • ‪Dover Castle Inn - ‬3 min drive
  • ‪Burger Grill - ‬4 min drive
  • ‪Fruiterers - ‬2 min drive
  • ‪Lucky House - ‬2 min drive

About this property

Hempstead House Hotel

Hotel in Sittingbourne with 2 restaurants and a full-service spa
Hempstead House Hotel offers 34 accommodations with coffee/tea makers and bathrobes. These individually decorated and furnished accommodations include desks. Digital television is provided.

Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

AquaManda Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 34 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, a hair salon, and wedding services.
Enjoy French cuisine at Lakes Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary English breakfast is served on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and luggage storage. Planning an event in Sittingbourne? This hotel has 2519 square feet (234 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary English breakfast is served on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
Lakes Restaurant - Overlooking the garden, this fine-dining restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Brasserie - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free English breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Brasserie
  • Lakes Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Pilates classes
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,519 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1850
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: GBP 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Children under 16 years old are not allowed in the fitness facilities, health club or pool.

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night
Cribs (infant beds) are available for GBP 10.0 per night

Payment types

Important information

Optional extras

  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Hempstead House Hotel
Hempstead House Hotel Sittingbourne
Hempstead House Sittingbourne
Hempstead Hotel Sittingbourne
Hempstead Hotel Sittingbourne
Hempstead House Hotel Hotel
Hempstead House Hotel Sittingbourne
Hempstead House Hotel Hotel Sittingbourne

Hempstead House Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 399 out of 614 reviews
Rating 8 - Good. 169 out of 614 reviews
Rating 6 - Okay. 31 out of 614 reviews
Rating 4 - Poor. 7 out of 614 reviews
Rating 2 - Terrible. 8 out of 614 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel with fantastic fabulous staff & very beautiful rooms. Will definitely go back again. Thank you so much for a lovely time.
Stayed 2 nights in Jul 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pamper weekend for myself and daughter

Loved the pool - felt luxurious and private (even though there were other guests using the pool) Great staff and beautiful room in a wonderful setting Breakfast delicious and plentiful The hotel didn't feel too crowded even though they were hosting a wedding Attention needs to be paid to kettle location in the room plus need to have a usb charging point each side of the bed Non slip mat for the bath/shower covered the plug hole if not careful Food was disappointing from the A la Carte Menu and Service was very slow - due to the wedding party?
Stayed 2 nights in Jun 2025

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not faulted the hotel great food and staff very helpfull
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday gift from Grandma

Mu daughter Ellie celebrating her 16th birthday the slate decorated with Happy birthday in white chocolate and sweets was lovely.The pooland spa very enjoyable.The only thing that wasnt nice was a mojito cocktail asked for,barman made with white rum tonic water ,2 slices of lime,a real mojito has crushed ice mint,brown sugar and it tasted unpleasant.
Beautiful white chocolate and chocs for Ellie
Ellie 16th birthday
Asked for a mojito and was white rum and tonic,not a pleasant drink.
Beautiful lounge
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple stay

Stayed here with my partner and we cant wait to rebook soon. Even though there was 2 wedding at the hotel an almost fully booked the staff were amazing and the hotel was truly lovely. It was a perfect mini break for us from work to get some quality time, relax in the spa and enjoy the grounds.
Stayed 1 night in Jun 2025

8/10 Good

Pauline

Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good stay. Hotel was busy with mix of guests including wedding, leisure, spa and families. Bar staff friendly and helpful. Parking adequate. Room comfortable. Pool facilities good overall, although tend to become less relaxing when more guests arrive, so we relished the quieter moments.
Stayed 2 nights in Jun 2025

10/10 Excellent

garry micheal

Stayed 2 nights in Jun 2025

8/10 Good

Valerie

Travelled with partner
Liked: Amenities, property conditions & facilities
Lovely hotel and staff. Would stay there again
Stayed 1 night in Jun 2025

10/10 Excellent

Cameron

Travelled with partner
Liked: Amenities, property conditions & facilities
Lovely pool.
Stayed 2 nights in Jun 2025

10/10 Excellent

William

Stayed 2 nights in Jun 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. All staff are friendly, helpful and always professional.
Stayed 1 night in May 2025

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We always like this hotel. Cosy, relaxed, nice friendly staff, good facilities.
Stayed 1 night in May 2025

10/10 Excellent

Olga

Stayed 1 night in Apr 2025

10/10 Excellent

Kim

Stayed 2 nights in May 2025

10/10 Excellent

Lee

Stayed 2 nights in May 2025

10/10 Excellent

James

Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Stayed 1 night in May 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel, fantastic staff

Lovely hotel and facilities spa was fantastic. The only thing for me was the bed. The mattress was a little bit too soft and I am used to a hard mattress so give me backache in the morning. Restaurant was good staff very accommodating and friendly but would definitely stay again and recommend a friends.
Stayed 2 nights in May 2025

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 1 night in Mar 2025

8/10 Good

Nicholas

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Just ok - greater attention to detail would help

Overall fine for 1 night stay. Room generally comfortable - thankfully a fan available and outside temperature had dropped slightly otherwise would have been a much less comfortable experience. Dismayed to find faecal matter on the wall by the toilet. Attention to detail in housekeeping could be better - reported to reception who apologised, but no offer of goodwill for the experience was given. Disappointed to not be able to access the outside hot tub before 8am - by this time others entered the hot tub including a young child which surprised me. We were departing after breakfast so could not stay longer to use the spa facility. Breakfast ok - bacon was dried out as though it was under a heat lamp too long? Overall ok - parking was fine - only appeared to be a standard plug for electric vehicles- not usable for our vehicle so had to charge offsite which was also a shame.
Stayed 1 night in May 2025

10/10 Excellent

kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming, and breakfast staff was extremely professional and great service. I think that they all are a great asset to the hotel. Spa a little bit small. Gym equipment top speck, how ever water fountain was warm water and in cone cups so not great, as needed to keep getting water. Over all looks lovely and great as a hotel or wedding venue. We actually got married here and the day was wonderful.
Stayed 1 night in May 2025

10/10 Excellent

Claire

It was a fantastic nights stay, wish we could have stayed longer, as we were just passing through! The spa was amazing, lovely warm water temperature, great facilities with sauna and steam room, and really great planning to have family swim slots. The breakfast was delicious, great that it was included in the price of the room and staff so friendly. We stayed in the suite, not much extra a night but the room facilities were fantastic
Stayed 1 night in Apr 2025