2/10 Terrible
Ayse
Business traveller
1 Apr 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unpleasant.
Rooms outdated, dirty, bathroom showers are disgusting would not flush properly. No toilet paper when checked in and none provided later, no towels! No soap!
Kettle provided but no sugar tea or coffee just cups! No water provided.
Mould in fridge ( empty and not working) the door to common garden area did not have a lock and no key - I had to put a seat in doorway for my peace of mind ! no staff seen on premises the only person there was the man at reception and once he gives you keys you can’t find him there again as he locks his office and leaves- you need to phone his mobile. I would not even give this place 1 star as it was the worst ever place I’ve stayed at! They even got the booking wrong and wouldn’t refund me so I had to pay again for the day I was staying and he had me transfer money from my account to some random bank account! I didn’t get a record for this ( only what’s on my bank statement) felt very dodgy and he wouldn’t accept any other method of payment ! And I didn’t get a refund for the wrongly booked date either…. If they paid me I would not stay one day more in that place!
I’m surprised that trivago is even allowing them on the platform! I’m from Australia and even the backpacker hotels in Australia I think have higher standards.
The photos on platform does not show the real state of hotel so don’t be fooled!
Never again! Not this place! My rating is a (-10) minus 10 ! I’m not writing this out of bitterness I’m just disappointed that
Ayse
Stayed 1 night in Mar 2025
