8/10 Good
Kira
Travelled with partner
20 Sept 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at this hotel, and there are definitely things I like about it. The location is great, the staff are kind and helpful, and overall it’s a comfortable place to stay.
We booked a Superior Golden Horn View Room because one of the photos showed a corner panoramic view of the Golden Horn. However, when we arrived, I realized the view from our room was not what I expected. The staff explained that a different photo actually shows this room, and the one I was hoping for was a Junior Suite—but there was no way for me to know that from the listing.
I was willing to pay extra to move to the Junior Suite, but unfortunately it wasn’t available. The hotel apologized and offered us a different room, which we accepted, though I was still a little disappointed.
It’s now been a month since my stay, and I see that the same misleading photo is still shown under the wrong room category.
Just a note for travelers: if you are booking the Superior Golden Horn View Room, be aware that photo #9 does not represent this room.
Kira
Stayed 3 nights in Aug 2025






























