2/10 Terrible
Lisa
Travelled with partner
2 May 2025
Disliked: Cleanliness, staff & service
We arrived and our room as very small so we asked to switch rooms to the nicer room (Jacuzzi suite). That took over 50 minutes at the front desk trying to get approval from the manager (who was not present) and calling Expedia. I couldn’t believe how long that process took… we showed them the price of the nicer room on Expedia and the manager said that price was impossible and that it would be much more than that, so that took even longer to deal with.
Although the room looked a lot better and was much more spacious, there were quite a few issues.
The water was yellow, so I didn’t want to take a bath, possibly due to rust in the pipes? I kept the water on for quite some time in hopes the water would eventually be whiter, it subsided a bit.
The fridge in our room didn’t work at all, they said they would come and fix it but never did. There was mold on the wall near my side of the bed. Looked like sheet rock but it was bubbled out, white powder was falling on the floor from the wall and onto the nightstand.
There is music every night until about 4am because there’s a nightclub right outside the hotel.
If this is somewhere you’re looking to go for relaxation, this not the place. In the daytime the area is great because you’re right next to Taxim square and the main shopping area is there, but I would say it’s more so for college students and not couples looking for a getaway.
Lisa
Stayed 2 nights in Apr 2025
