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Ana y Jose Holbox Hotel & Beach Club

Photo gallery for Ana y Jose Holbox Hotel & Beach Club

Beach bar
Reception
Rooftop terrace
3 outdoor pools, pool umbrellas, pool loungers
Deluxe Room, Ocean View

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Paseo Carey y Caguama Zona 002 Mz 0107, Predio 3 y 4, Isla Holbox, QROO, 77310
  • Place, Holbox Beach
    ‪10 min walk‬
  • Place, Bioluminescence Beach
    ‪11 min walk‬
  • Place, Punta Coco
    ‪13 min walk‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, Ocean View

Superior Room, Ocean View

Superior Room, Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • Ocean view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View

Deluxe Room, Ocean View

  • Ocean view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Master Suite

Master Suite

Master Suite

  • Sea view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Bamboo

Bamboo

Bamboo

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Isla Holbox

When you stay at Ana y Jose Holbox Hotel & Beach Club in Isla Holbox, you'll be on the beach, within a 15-minute walk of Holbox Beach and Punta Coco. .This beach hotel is 2.9 mi (4.7 km) from Punta Mosquito Beach and 0.1 mi (0.1 km) from Yum Balam Nature Reserve.

What's nearby

  • Holbox Beach - 10 min walk - 0.9 km
  • Bioluminescence Beach - 11 min walk - 1.0 km
  • Punta Coco Beach - 11 min walk - 1.0 km
  • Punta Coco - 13 min walk - 1.1 km
  • Holbox Baseball Park - 19 min walk - 1.6 km

Restaurants

  • ‪the hot corner's bar - ‬4 min drive
  • ‪Tostaderia Seafood Bigfish - ‬4 min drive
  • ‪Quartieri Holbox - ‬3 min drive
  • ‪Complemento Cafe - ‬3 min drive
  • ‪La Cabane - ‬8 min walk

About this property

Ana y Jose Holbox Hotel & Beach Club

Ana y Jose Holbox Hotel & Beach Club offers 38 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch Smart televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and hair dryers.

This Isla Holbox hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 38 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.
Dip into one of the 3 outdoor pools or enjoy other recreational amenities including karaoke and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Mexican cuisine at Ana’s Kitchen, a beachfront restaurant which features a pool view. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the beach bar or one of 2 bars/lounges, or 3 poolside bars. A complimentary continental breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a ferry terminal shuttle.
A complimentary continental breakfast is served each morning between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Ana’s Kitchen - This beachfront restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar.
Miel de Luna Rooftop - This rooftop bar overlooks the ocean and specializes in Caribbean cuisine. Open daily.
Arena Bar - This bar is located on the beach. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Ana y Jose Holbox Hotel & Beach Club are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and select beverages included

Basic alcoholic beverages included

In-room minibar (non-alcoholic beverages included)

Lessons/classes/games

Bartending

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Return airport shuttle (surcharge) from 11:00 AM to 6:00 PM at scheduled times and on request
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 3 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Ana’s Kitchen
  • Arena Bar
  • Miel de Luna Rooftop

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Designer stores
  • Free beach club
  • Games
  • Hiking/biking trails
  • Karaoke
  • Snorkelling
  • Water sports equipment

Family friendly

  • 3 outdoor pools
  • High chair
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Front entrance ramp
  • Grab bar in shower
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Magnifying mirror
  • Thin carpet in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2024
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Smoke-free property
  • Traditional architecture
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

This property enforces quiet hours from 11:00 PM to 9:00 AM

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night, plus a one-time cleaning fee of USD 19

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 33 lbs per pet)

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.04 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 200 per person (roundtrip)
  • Airport shuttle fee per child: USD 199 (from 4 to 14 years old)
  • Pet fee: USD 40 per pet, per night plus USD 19 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 47
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Children under 14 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ana Y Jose Holbox Isla Holbox

Ana y Jose Hotel Beach Club Holbox Hotel

Ana y Jose Hotel Beach Club Holbox Isla Holbox

Ana y Jose Hotel Beach Club Holbox Hotel Isla Holbox

Ana y Jose Holbox Hotel & Beach Club Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 35 out of 50 reviews
Rating 8 - Good. 4 out of 50 reviews
Rating 6 - Okay. 7 out of 50 reviews
Rating 4 - Poor. 3 out of 50 reviews
Rating 2 - Terrible. 1 out of 50 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Josef

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, staff was very courteous, A few more sun chairs on the beach for hotel guests would have been nice.
Stayed 7 nights in Feb 2026

4/10 Poor

Sarvi

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Book this hotel with caution. We stayed here for nine days, and every single day, we encountered an issue. The service at this hotel is 5 out of 10.Unfortunately, the hotel overall rates a 6 out of 10. Each day, I was disappointed with the hotel, particularly in terms of service and amenities.The aesthetics of this hotel are beautiful, and the beachfront is stunning. The servers are all great and doing their best but being managed poorly.“Breakfast is included,” except it actually isn’t. Only certain items are included, and even fresh-pressed juice is not part of it.I booked this hotel because they offered free breakfast. They claim the rooftop pool has full service, but that is incorrect. There were never any towels available up there, and the servers didn’t come by. After waiting 20 to 30 minutes, I had to go down to the beach and grab my own towels. I requested service, but no one came. The towels never smelled fresh; they smelled like fried food. The water in the shower was never hot enough. There were flies everywhere, and the hotel did nothing about them. This is a luxury hotel, and having flies buzzing around is not indicative of luxury. Every restaurant we visited in town made sure we weren’t bothered by them. This hotel did nothing about it. Lack of sun chairs, the layout of the rooms also makes no sense the closet is too small and there are no dressers in the room but there are two large tables one for office work the other one not sure what for! Hope this helps
Stayed 9 nights in Feb 2026

6/10 Okay

Dillan

Liked: Cleanliness, amenities
Disliked: Staff & service
This is a lovely hotel, let down by the service. Check in was slow and then we were given a ‘ocean view’ room next to the bar/restaurant so people could see straight into our room and you had to be stood on the balcony to see the ocean. We managed to change rooms for night 2 and 3 of our stay. We checked out of our room at midday and informed the staff we would be back for 5. When we arrived back, there was still confusion about the room and it took over 10 minutes for something that should have already been sorted. In general, the staff all seemed to struggle with the most simple of things. Upon checkout, our bill was over 1400 pesos too much. Everyone should make sure they take pictures of all their receipts and double check the bill when we leave. The issues were duplicating items and an additional tip that were added to the bill. We also asked for a later checkout (1pm instead of midday), which the staff agreed on the phone and then text us to say they couldn’t. There are no showers available outside the room to use and again this process was needlessly chaotic. The rooms are nice and the beach is lovely. The loungers are really nice and there’s good music throughout the day creating a nice vibe.
Stayed 3 nights in Feb 2026

10/10 Excellent

Jordan

Stayed 8 nights in Feb 2026

10/10 Excellent

Maria Carmen

Staff were all friendly.
Stayed 4 nights in Feb 2026

2/10 Terrible

Ingrid

Travelled with group
I requested clean towels, they didn’t provide the first time, I had to requested 3 times, no phones in the rooms, if you need anything you have to walk all the way to the lobby. Flies everywhere, they have those table fans but they can’t stop the flies landing in your food. Very unpleasant experience. Breakfast was included, I ordered the same thing everyday, they serve d me greysh looking eggs very mushy very disgusting, the following day they serve me scrambled eggs with carrots…. Customer service is great, Is not their fault upper management don’t take care of things….
Stayed 4 nights in Jan 2026

10/10 Excellent

Jannik

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Tolles und sehr sauberes Zimmer sowie eine geschmackvoll gestaltete, sehr besondere Anlage. Der Strand vor der Tür ist super und durch die vielen Liegen und Sitzsäcke ist es auch sehr convenient, diesen zu nutzen. Die Dachterrasse und der Pool dort sind unglaublich und man hat die Chance auf atemberaubende Sonnenuntergänge. Die Lage fanden auch top, obwohl (oder auch gerade weil) man nicht direkt im Zentrum ist. Man hat einen schönen Strand (viel schöner als die direkt im Zentrum) und ist trotzdem fussläufig (20 Minuten etwa) oder mit dem Rad (5-10 Minuten) recht schnell bei vielen netten Restaurants oder auch im Stadtzentrum. Die vielen negativen Kommentare zum Frühstück, den Fliegen etc. können wir nicht nachvollziehen. Das Frühstück war sehr vielseitig und lecker und es gab die üblichen Ventilatoren gegen die Fliegen. Auch haben wir nie länger als gewöhnlich auf irgendetwas gewartet, obwohl das Hotel voll war.
Stayed 6 nights in Jan 2026

6/10 Okay

Fan

Travelled with family
Water issues in the room and washrooms. Food was bad and a lot of flies around the beach dining area. Service was slow and not on time.
Stayed 2 nights in Jan 2026

6/10 Okay

Samuel

Liked: Cleanliness
A beautiful location, clean rooms and friendly staff that are trying their best to help customers at a new hotel that has a steep learning curve. I'm not sure why there are so many 5 star reviews given the obvious shared frustrations of many hotel guests. - Service was extremely slow, with a single drink order often taking 45mins-1hr. - There was a comically excessive amount of flies at the restaurant for breakfast every morning. This was the only restaurant on the island where we experienced this in a week. - The shower dividers are to short causing excess water in the bathroom every shower. - No do not disturb sign was provided at check-in and we found two people in our room doing turn down at 8pm after dinner the first night. - There is no beach walking acces to the main part of town. Back roads with debris and open garbage need to be used that can often flood if raining. - Prices for drinks and food at the hotel and are much higher than better quality options offered elsewhere in holbox. This place has great potential if they can keep improving to offer a better value service.
Stayed 6 nights in Dec 2025

10/10 Excellent

Marcos Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing especially Pablo and Gabriela they helped so much and were extremely courteous and very polite. Rooms were nice and clean and the private beach was amazing.
Stayed 4 nights in Dec 2025

10/10 Excellent

Laini

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful hotel, fabulous location right on the beach. The rooms are great, excellent staff and delicious food. No complaints at all! Safe place great for everyone- family, solo travelers or couples. I will definitely be returning.
Stayed 4 nights in Dec 2025

8/10 Good

Sandra

Liked: Cleanliness
Stayed 6 nights in Oct 2025

10/10 Excellent

Kelly

Stayed 3 nights in Oct 2025

8/10 Good

J

Liked: Cleanliness, amenities
Todo muy bien! La habitación de buen tamaño, impecable, con detalles como cafe y agua, la cama comoda. La playa privada y preciosa. El personal muy amable.
Stayed 3 nights in Feb 2026

10/10 Excellent

DIANA MARICELA ARGOTE

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Todo fue más que perfecto, las atenciones, hospitalidad, vistas hermosas, comida deliciosa, calidad en el Servicio. Sugiero, que tengan bicicletas para uso de los huéspedes sin costo… ya que está retirado de todo.
Stayed 3 nights in Feb 2026

10/10 Excellent

Lucero Morales

Las instalaciones muy lindas, todo está muy nuevo, los alimentos excelentes, la pizza de langosta 10/10 , es caro pero el sabor de todo muy bueno, el desayuno incluid, excelente, lo único malo fue la habitación que me tocó, había mucho ruido de unas máquinas a cada rato, prendían y apagaban, total que te despertaba a media noche y en la madrugada, me tocó la habitación 106 cerca de la recepción, todo era lindo menos el ruido de esas máquinas y como se oye todo en esa habitación, a las 6am empezaba el ruido del personal.
Stayed 7 nights in Jan 2026

10/10 Excellent

Jeanne

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incroyable séjour. Rarement vu aussi complet comme service/aimabilité/confort/beauté/déjeuner/propr’eté
Stayed 2 nights in Jan 2026

6/10 Okay

Isabella

Stayed 3 nights in Dec 2025

10/10 Excellent

Marianne Rytter

Liked: Cleanliness, staff & service, amenities
Vi blev opgraderet til master suiten og den var meget rummelig og smagfuldt indrettet. Superior-værelserne var udemærkede, men der er kun en siddeplads på terrassen hvilket ikke er specielt bekvemt. Hotellets personale er meget imødekommende og vi har følt os set og glade. Der er stadig nogle små justeringer på det nye hotel, men teamet heriblandt Jesus, Jair, Roberto, Irving, Gaby og Maria gør alt hvad de kan og mere til for at få gæsterne til at føle sig velkommen. Stranden er fantastisk og poolen er ligeledes pragtfuld. Lokationen er lidt væk fra byen, men meget afslappende og skøn. Vi tilbragte 10 dage her og kunne ønske vi havde mere tid.
Stayed 10 nights in Dec 2025

10/10 Excellent

Beatriz Alejandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal muy amable
Stayed 4 nights in Nov 2025

10/10 Excellent

Mara

El hotel es muy bonito y
Stayed 2 nights in Nov 2025

6/10 Okay

Felix

Unser Aufenthalt im Ana y Jose war insgesamt okay, aber leider nicht so gut, wie es die Fotos und Beschreibungen erwarten ließen. Das Hotel ist preislich relativ günstig, was positiv ist, dennoch gab es einige Punkte, die den Gesamteindruck deutlich getrübt haben. Besonders störend war, dass selbst beim inkludierten Frühstück aktiv Trinkgeld eingefordert wurde. Auch nach jedem bestellten Cocktail wurde erneut nach Trinkgeld gefragt. Dadurch entstand schnell das Gefühl, dass die Freundlichkeit des Personals weniger authentisch und eher trinkgeldgetrieben war – für uns ziemlich unangenehm und definitiv kein entspannter Start in den Tag. Die Zimmer waren insgesamt relativ normal – schlicht, sauber und ausreichend für einen kurzen Aufenthalt. Allerdings fehlten einige praktische Details: • Die Badezimmertür benötigt dringend einen Griff, da sie sich nur umständlich öffnen und schließen lässt. • Wäscheleinen für nasse Badekleidung wären sehr hilfreich, gibt es aber nicht. • Hängematten – auf Holbox vielerorts üblich – fehlen komplett. • Die Handtücher werden sehr selten gewechselt, was grundsätzlich nachhaltig ist, aber sie sind so dünn, dass sie kaum trocknen und danach schnell unangenehm riechen. Ein weiterer deutlicher Negativpunkt waren die vielen Fliegen beim Frühstück. Gefühlt etwa 20 Fliegen an jedem Tisch, ohne dass das Hotel irgendwelche Maßnahmen dagegen ergriffen hätte. Ventilatoren oder einfache Abwehrlösungen hätten hier schon viel bewirken können. Dazu kam, da
Stayed 4 nights in Nov 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel but food and drinks are way over price on the property.
Stayed 3 nights in Oct 2025

4/10 Poor

Pedro

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Normalmente no hago reseñas, pero en esta ocasión siento la obligación de compartir mi experiencia para evitar que otros pasen por lo mismo. El hotel, en general, está bien, pero mi calificación baja se debe a tres puntos críticos: 1. Ubicación: Está lejos de todo. Para cualquier salida hay que tomar taxi y cada recorrido cuesta $200 MXN, así que una simple ida a cenar termina siendo $400 extra. 2. Servicio muy lento: En el restaurante y en general. Hay suficiente personal, pero la supervisión es claramente deficiente. 3. Problemas serios con insectos: • Moscas: En el restaurante y la playa es casi imposible estar por la cantidad. Desayunando puedes tener 50 moscas encima. Esto se solucionaría fácilmente con ventiladores, velas anti-insectos o trampas, opciones económicas y disponibles en línea. • Mosquitos (Chaquistes): Una tarde, viendo el atardecer, terminé con más de 400 piquetes. Esta especie es muy pequeña y no sientes la picadura, pero al día siguiente es terrible. No fumigan ni advierten al huésped de esta situación. Por estas razones, yo no regresaría a este hotel.
Stayed 3 nights in Nov 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel aux petits soins, chambre fabuleuse
Stayed 3 nights in Nov 2025