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Excellent staff. The hotel is a 25 minute walk from the station.

I can’t believe this had an average of 7/10 in the reviews. It really is a 9.5–10/10. Good value. The room was a good size. There was an issue with the sink not draining under a Sunday night.Hayat had a technician fix it within 15 minutes. Dinner was good. Breakfast was excellent. There was a secure guard – controlled parking for my motorbike. And a really interesting design. I made a mistake by booking the wrong night. Ajay at Hotels.com (Expedia) sorted it out and I really appreciate help from the hotel staff who were all excellent:Zackery, Hamid and Hayat. If you’re anywhere near Ifrane then this is a good place to stay.

Tout était charmand, l’accueil, l’espace disponible et la propreté des lieux. Le déjeuner qui était servi le matin était aussi excellent.

It’s situated within the medina which is ideal although you will need to walk a little way from the Main Street to access it. It was down a dirty alleyway with some cats and poo which wasn’t nice. It’s not their area but perhaps they may need to consider how to make that first area more appealing to guests as it looks awful. Inside it was a very nicely decorated Riad. Breakfast was good and useful. I would say if visiting in winter months that this Riad was very cold. The air con didn’t seem to work in heating up the room. This was the one place where I could see my breath so that was a bit of a drawback. I’m sure in the warmer months it’s very comfortable.

Fantastic property but lacking in service and food quality. We really enjoyed our two night stay but there is a disconnect between the facility and the service. You are in a 5 star hotel with 3 star service. Examples include having to approach staff for beverage service and dining room not being properly set up (e.g. napkin missing, utensils not provided) and having to request items.

It was a nice hotel, Near market and mcdonalds & walkable locations