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Hotel Metropole Interlaken

4.0 star property

Photo gallery for Hotel Metropole Interlaken

Lobby sitting area
Business centre
Double Room Queen Size Deluxe (7th to 14th floor)
Lobby
Double Room Twin Deluxe (7th to 14th floor)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Breakfast available

Explore the area

View map
Hoheweg 37, Interlaken, BE, 3800
  • Hoeheweg
    ‪2 min walk‬
  • Interlaken Casino
    ‪5 min walk‬
  • Mystery Rooms
    ‪9 min walk‬
  • Bern (BRN-Belp)
    ‪45 min drive‬

Room options

View all photos for Double Room Twin Standard (1st to 6th floor)

Double Room Twin Standard (1st to 6th floor)

Double Room Twin Standard (1st to 6th floor)

9.2 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Single room (7th to 14th floor)

Deluxe Single room (7th to 14th floor)

Deluxe Single room (7th to 14th floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Queen Size Deluxe (7th to 14th floor)

Double Room Queen Size Deluxe (7th to 14th floor)

Double Room Queen Size Deluxe (7th to 14th floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Queensize Standard (1st to 6th floor)

Double Room Queensize Standard (1st to 6th floor)

Double Room Queensize Standard (1st to 6th floor)

9.0 out of 10
Wonderful
(4 reviews)
  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Twin Deluxe (7th to 14th floor)

Double Room Twin Deluxe (7th to 14th floor)

Double Room Twin Deluxe (7th to 14th floor)

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double room Twin without balcony

Double room Twin without balcony

Double room Twin without balcony

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room (1st to 6th floor)

Standard Single Room (1st to 6th floor)

Standard Single Room (1st to 6th floor)

7.4 out of 10
Good
(3 reviews)
  • 16 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

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About the area

Interlaken

With a stay at Hotel Metropole Interlaken, you'll be centrally located in Interlaken, a 3-minute drive from Mystery Rooms and 6 minutes from Lake Brienz. .This spa hotel is 1.9 mi (3.1 km) from Lake Thun and 17.8 mi (28.6 km) from First Station.

What's nearby

  • Hoeheweg - 2 min walk - 0.2 km
  • Interlaken Casino - 5 min walk - 0.4 km
  • Alpine Garden - 8 min walk - 0.7 km
  • Mystery Rooms - 9 min walk - 0.8 km
  • Interlaken Ost Ferry Terminal - 14 min walk - 1.2 km

Getting around

  • Interlaken West Station - 7 min walk
  • Geneva International Airport (GVA) - 132 min drive

Restaurants

  • ‪Vicoria Terrasse - ‬1 min walk
  • ‪Sapori - ‬2 min walk
  • ‪Funky Chocolate Club Switzerland - ‬2 min walk
  • ‪Hooters (Interlaken) - ‬2 min walk
  • ‪Grand Café Restaurant und Confiserie Schuh - ‬1 min walk

About this property

Hotel Metropole Interlaken

Hotel with a full-service spa, near Lake Brienz
Hotel Metropole Interlaken offers 96 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include slippers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Make yourself at home in one of the 96 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have hair dryers and slippers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Metro Bar - Onsite bar.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle
  • Covered parking on site (CHF 16 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Metro Bar

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Ski storage

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • In the mountains

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1971
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 70.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25 per person
  • Covered self parking fee: CHF 16 per night
  • Pet fee: CHF 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Metropole Interlaken
Metropole Interlaken Hotel
Metropole Swiss Quality
Metropole Swiss Quality Hotel
Metropole Swiss Quality Hotel Interlaken
Metropole Swiss Quality Interlaken
Metropole Swiss Quality Interlaken Hotel
Swiss Quality Hotel Interlaken
Swiss Quality Hotel Metropole
Swiss Quality Metropole
Metropole Interlaken
Hotel Metropole Interlaken Hotel
Hotel Metropole Interlaken Interlaken
Metropole Swiss Quality Interlaken Hotel
Hotel Metropole Interlaken Hotel Interlaken

Hotel Metropole Interlaken Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 170 out of 408 reviews
Rating 8 - Good. 134 out of 408 reviews
Rating 6 - Okay. 58 out of 408 reviews
Rating 4 - Poor. 33 out of 408 reviews
Rating 2 - Terrible. 13 out of 408 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

THAN HTAIK

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Manager or perhaps, the owner is friendly. Walking distance like 3 to 5 minutes from the shopping area. Lift is super ancient and the room with lounge smelled and had to moved to another smaller room. Again, only convenient is the option.
Stayed 1 night in May 2025

10/10 Excellent

????

Stayed 1 night in May 2025

8/10 Good

Paul

Stayed 1 night in May 2025

10/10 Excellent

Gar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viva Las Interlaken!

Everyone at the Metropole hotel (and throughout the community for that matter) was super kind and helpful. The structure reminds me of the Nakatomi Tower with its modernity and charm. Unfortunately, I don’t see Hans Gruber anywhere … But it warmed my heart as many people sounded like him! The Metropole is centrally located amongst all the action! From our 7th floor balcony my son was able to see his mom descend from the sky from a paraglider! What an amazing view of the city, mountains, and incoming paragliders! Later, our son also took the leap - Paragliding with the company, Alpin Air was absolutely the best!. Later, our family enjoyed making chocolate and (our 3 minute walk) to the Funky Chocolate Club! In the evening, after everyone settled down, I enjoyed walking to the nearby casino… Can you say Viva Las Interlaken! Everyone was so considerate. I would like to recognize Barbara for going out of her way to make our first impressions of the hotel super positive. There is so much to do in Interlaken. Plus, busses and trains are very close to take day trips if you like (we also went to Lucern). Would definitely stay at the Metropole again!!!
Stayed 2 nights in Mar 2025

4/10 Poor

Skylar

Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was recently renovated with a lot of space and a large closet/storage option for large luggage. Beautiful Mountain View from room with a large balcony. Lobby a little outdated compared to the rooms. Nice, welcoming bartender at the bar downstairs.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dyana

Liked: Staff & service, amenities, property conditions & facilities
The only thing negative I can say is that the hotel held an event at my time of stay, and every floor smelled like cigarettes. Our room that night smelled like crazy. But amazing hotel, amazing staff, amazing views and an amazing time.
Stayed 2 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

levee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding!

A surprisingly great hotel for the price. A beautiful panoramic view of the mountains. Very nice upgraded room with paragliders passing by. LoL. Great hospitality too. Service with a smile really makes a trip that much better. Definitely one of the easier hotels to find in the area. Close to everything. Wish I could stay longer.
Stayed 1 night in Nov 2024

10/10 Excellent

SUNDAY, BAKERSFIELD

Stayed 1 night in Nov 2024

8/10 Good

FAISAL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Marci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t overlook this hotel it’s great

Last min booking hotel was great rooms were very clean bed was comfortable and incredible views
Stayed 2 nights in Nov 2024

2/10 Terrible

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Farhanul

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Pretty good location, only drawback was the rooms looked a bit dated.
Stayed 2 nights in Oct 2024

6/10 Okay

Matthew

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Darrel

Travelled with partner
Clean comfortable rooms, great view from room, better from restaurant. Wonderful meal from there as well. Wish we had access to coffee in room.
Stayed 2 nights in Oct 2024

2/10 Terrible

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was good & can’t beat the perks there for half the price of hotels in same vicinity
Stayed 1 night in Sep 2024

10/10 Excellent

Tatiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! walking distance to Harder Klun funicular, Interlaken Ost and West stations, restaurants and shops nearby. Spasious room and balcony with amasing view of mountains and the town. Do recommend, would stay again
Stayed 2 nights in Sep 2024

10/10 Excellent

KEITH

Stayed 1 night in Aug 2024

4/10 Poor

steven

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Jayesh

Travelled with partner
Liked: Staff & service, property conditions & facilities
Cushions to sleep need to be better. They are too soft and bad for neck.
Stayed 4 nights in Aug 2024

8/10 Good

Hari Chandan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024