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Hotel Metropole Interlaken

4.0 star property

Photo gallery for Hotel Metropole Interlaken

Lobby sitting area
Restaurant
Lobby
Fitness facility
Double Room Twin Deluxe (7th to 14th floor) | Balcony

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View map
Hoheweg 37, Interlaken, BE, 3800
  • Place, Hoeheweg
    ‪2 min walk‬
  • Place, Interlaken Casino
    ‪5 min walk‬
  • Place, Mystery Rooms
    ‪9 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪45 min drive‬

Room options

View all photos for Double Room Queensize Standard (1st to 6th floor)

Double Room Queensize Standard (1st to 6th floor)

Double Room Queensize Standard (1st to 6th floor)

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Single room (7th to 14th floor)

Deluxe Single room (7th to 14th floor)

Deluxe Single room (7th to 14th floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room Queen Size Deluxe (7th to 14th floor)

Double Room Queen Size Deluxe (7th to 14th floor)

Double Room Queen Size Deluxe (7th to 14th floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Twin Deluxe (7th to 14th floor)

Double Room Twin Deluxe (7th to 14th floor)

Double Room Twin Deluxe (7th to 14th floor)

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double room Twin without balcony

Double room Twin without balcony

Double room Twin without balcony

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room (1st to 6th floor)

Standard Single Room (1st to 6th floor)

Standard Single Room (1st to 6th floor)

8.0 out of 10
Very good
(4 reviews)
  • Mountain view
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room Twin Standard (1st to 6th floor)

Double Room Twin Standard (1st to 6th floor)

Double Room Twin Standard (1st to 6th floor)

9.2 out of 10
Wonderful
(10 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

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Junior Suite, Patio
Essential by Dorint Interlaken
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  • Free Wi-Fi
  • Breakfast available
  • Parking available
4.5 out of 5, Wonderful, 484 reviews
The price is AU$332
includes taxes & fees
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About the area

Interlaken

With a stay at Hotel Metropole Interlaken, you'll be centrally located in Interlaken, a 3-minute drive from Mystery Rooms and 6 minutes from Lake Brienz. .This spa hotel is 1.9 mi (3.1 km) from Lake Thun and 0.1 mi (0.1 km) from Höhematte Park.

What's nearby

  • Hoeheweg - 2 min walk - 0.2 km
  • Kunsthaus Interlaken - 2 min walk - 0.2 km
  • Interlaken Casino - 5 min walk - 0.4 km
  • Alpine Garden - 8 min walk - 0.7 km
  • Mystery Rooms - 9 min walk - 0.8 km

Getting around

  • Interlaken West Station - 7 min walk
  • Geneva International Airport (GVA) - 132 min drive

Restaurants

  • ‪Vicoria Terrasse - ‬1 min walk
  • ‪Dunkin Donuts - ‬2 min walk
  • ‪Sapori - ‬2 min walk
  • ‪Ristorante Sapori E Pizzeria - ‬2 min walk
  • ‪Schuh - Grand Restaurant - ‬1 min walk

About this property

Hotel Metropole Interlaken

Mountain hotel with a full-service spa, near Mystery Rooms
Hotel Metropole Interlaken offers 96 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include slippers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Make yourself at home in one of the 96 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have hair dryers and slippers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Metro Bar - Onsite bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle
  • Covered parking on site (CHF 16 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Metro Bar

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Ski storage

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • In the mountains

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1971
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from October 27 2025 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 70.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25 per person
  • Covered self parking fee: CHF 16 per night
  • Pet fee: CHF 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Metropole Interlaken
Metropole Interlaken Hotel
Metropole Swiss Quality
Metropole Swiss Quality Hotel
Metropole Swiss Quality Hotel Interlaken
Metropole Swiss Quality Interlaken
Metropole Swiss Quality Interlaken Hotel
Swiss Quality Hotel Interlaken
Swiss Quality Hotel Metropole
Swiss Quality Metropole
Metropole Interlaken
Hotel Metropole Interlaken Hotel
Hotel Metropole Interlaken Interlaken
Metropole Swiss Quality Interlaken Hotel
Hotel Metropole Interlaken Hotel Interlaken

Hotel Metropole Interlaken Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 191 out of 445 reviews
Rating 8 - Good. 144 out of 445 reviews
Rating 6 - Okay. 62 out of 445 reviews
Rating 4 - Poor. 34 out of 445 reviews
Rating 2 - Terrible. 14 out of 445 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities
Good location, nice room for a single- spacious and modern. View spectacular- mountains and hand gliders. Would have liked a coffee machine in the room, but you can’t have everything.
Stayed 2 nights in Nov 2025

10/10 Excellent

Savanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here so much! I had a beautiful view via my terrace, facing the mountains. Hotel cleans rooms every day and does a wonderful job. Breakfast was very fancy and delicious. The elevators were super efficient - I never shared an elevator with anyone and always got one within 10 seconds. Interlaken ost is a 13 minute walk, Interlaken west an 8 minute walk. They also give you an Interlaken card for travel nearby. The only thing I wish is that there was laundry services available on site. Other than that, if I find myself in Interlaken again I will 100% rebook! Thank you all!
Stayed 3 nights in Nov 2025

8/10 Good

Don

Liked: Cleanliness, staff & service, amenities
I hate this big ugly building looming over the other gracious buildings of the city, but the views are fantastic, the location is perfect, and the staff were very nice and helpful. It was also comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alexa

Stayed 3 nights in Sep 2025

6/10 Okay

Aman

Travelled with family and small children
Liked: Cleanliness
The rooms were clean and well-maintained, with a balcony offering stunning mountain views. The hotel's location is excellent — peaceful and scenic. However, the front desk staff could have been more welcoming. Breakfast options for vegetarians were quite limited, so I chose to skip it. Also, it would be helpful if basic cutlery were provided in the rooms.
Stayed 3 nights in Oct 2025

10/10 Excellent

Amandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of city, paragliders in the morning in view, balcony, great hair conditioner, friendly restaurant with great views at sunset, great receptionists.
Stayed 2 nights in Sep 2025

10/10 Excellent

Timothy

Travelled with partner
Wonderful in every way.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark, Southport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Maggie

Liked: Staff & service, property conditions & facilities
clean and convinient
Stayed 3 nights in Aug 2025

10/10 Excellent

Peter

Stayed 2 nights in Aug 2025

10/10 Excellent

Gurdeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was wonderful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jerry Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best stay in this entire trip. The place is in a classic town with a mountain view and open space. 10 minute walk to a major train station, with bus stops few meters away.
Stayed 3 nights in Sep 2025

8/10 Good

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

David, Blue Mountains

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel… friendly staff!
Stayed 3 nights in Sep 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely helpful and friendly. Helped safely store bags while we waited for room to be ready. The rooftop hotel restaurant has the best view and great food.
Stayed 1 night in Aug 2025

10/10 Excellent

Collette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a renovated room which was great. Spacious room and great shower and water pressure in the shower. Fantastic views of Jungfrau from the balcony. Loved seeing all the paragliders landing in the park across from the hotel. Excellent location close to Interlaken West train station. If I came back to Interlaken I would stay here again.
Stayed 3 nights in Aug 2025

8/10 Good

Himanshu

Travelled with family
Liked: Cleanliness, staff & service
Staff was okay, not too friendly not rude…. Rooms were good (No Ac so had to leave the door open lot of street noise)…. Lift system was weird…
Stayed 1 night in Aug 2025

10/10 Excellent

KRISHNAMURTI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy to get to all the activities, shopping and dining.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ruchika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

YIWEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has the best location and view. The room is spacious ane bedsheet is very comfortable. Love waking up early and sitting in balcony to appreciate stunning mountain view.
Stayed 1 night in Aug 2025

6/10 Okay

Dinakaran

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is located at the centre of Interlaken and is walkable from the two stations. The ambience is great but the moment we step out of the hotel, it feels crowded with travellers. The view of the mountains from the window is great. However the hotel is not a 4 star hotel because of lack of amenties and conditon of the room a) No airconditioner as the rooms can become hot during day time b) the carpets were old and dirty c) the shower and the shower curtains were basic and need refurbishment or total replacement d) the safe was pretty old and i had to call the technician e) the lifts had to be operated with the keys and it was difficult as it didn't work properly always f) the entrance was small and hidden because of offices and shops g) the breakfast could have been better
Stayed 2 nights in Aug 2025

10/10 Excellent

Mirka

Stayed 2 nights in Aug 2025

8/10 Good

Jay

Travelled with family
Liked: Staff & service
No air conditioning in the rooms, only a noisy fan. Could not keep window open as people were smoking on balcony. So the room was hot and uncomfortable. If you go to Interlaken in July or August, look for room with a/c
Stayed 2 nights in Aug 2025

10/10 Excellent

Bashar, Oneida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025