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NALA individuellhotel

3.5 star property

Photo gallery for NALA individuellhotel

Exterior
Breakfast served
Garden
Terrace/patio
Junior Suite, Balcony | Bathroom

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View map
Müllerstrasse 15, Innsbruck, Tirol, 6020
  • Place, Maria Theresa Street
    ‪3 min walk‬
  • Place, Landeskrankenhaus - University Clinics Innsbruck
    ‪5 min walk‬
  • Place, Innsbruck Old Town Christmas Market
    ‪11 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪9 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

9.2 out of 10
Wonderful
(10 reviews)
  • Mountain view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Suite

Panoramic Suite | Deep-soaking bathtub

Panoramic Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Apartment, Garden View

Apartment, Garden View | View from room

Apartment, Garden View

9.6 out of 10
Exceptional
(13 reviews)
  • Garden view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Suite (Mini Single)

Suite (Mini Single)

Suite (Mini Single)

9.8 out of 10
Exceptional
(11 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room (Climb Up)

Double Room (Climb Up)

Double Room (Climb Up)

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room (Cinema)

Double Room (Cinema)

Double Room (Cinema)

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Premium bedding, in-room safe, soundproofing, iron/ironing board

Standard Double Room

9.6 out of 10
Exceptional
(47 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Premium bedding, in-room safe, soundproofing, iron/ironing board

Standard Double Room

8.6 out of 10
Excellent
(7 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Premium bedding, in-room safe, soundproofing, iron/ironing board

Comfort Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite, Balcony

Designer toiletries, hair dryer, towels

Junior Suite, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Innsbruck

A stay at NALA individuellhotel places you in the heart of Innsbruck, within a 5-minute walk of Maria Theresa Street and Triumphal Arch. .This boutique hotel is 0.2 mi (0.4 km) from Casino Innsbruck and 0.5 mi (0.8 km) from Kaufhaus Tyrol.

What's nearby

  • Maria Theresa Street - 3 min walk - 0.3 km
  • Triumphal Arch - 3 min walk - 0.3 km
  • Landeskrankenhaus - University Clinics Innsbruck - 5 min walk - 0.4 km
  • Innsbruck Old Town Christmas Market - 11 min walk - 1.0 km
  • Hofburg - 11 min walk - 1.0 km

Getting around

  • Innsbruck West Station - 8 min walk
  • Innsbruck Technik Tram Stop - 14 min drive
  • Kranebitten Airport (INN) - 12 min drive

Restaurants

  • ‪Gasthaus Anich - ‬5 min walk
  • ‪karaffu | coffee culture - ‬3 min walk
  • ‪Pizza Crocodiles - ‬5 min walk
  • ‪Machete - ‬7 min walk
  • ‪Happy Wok - ‬5 min walk

About this property

NALA individuellhotel

NALA individuellhotel offers 57 accommodations with espresso makers and safes. Beds feature premium bedding. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 57 guestrooms featuring refrigerators and espresso makers. Wired and wireless internet access is complimentary, while 40-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and electric kettles.
Take advantage of recreation opportunities such as a fitness center or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and shopping on site.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to noon and on weekends from 7:30 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and multilingual staff. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and noon and on weekends between 7:30 AM and 1:00 PM.
Onsite venue - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 9.50 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to noon on weekdays and 7:30 AM to 1:00 PM on weekends; EUR 12 to 23 for adults and EUR 9 to 11 for children
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • Library
  • Shopping

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 to 23 for adults, and EUR 9 to 11 for children
  • Nearby parking fee: EUR 9.50 per day (33 ft away)
  • Pet fee: EUR 20 per pet, per day
  • Rollaway bed fee: EUR 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Nala
Hotel Nala Innsbruck
Nala Hotel
Nala Innsbruck
NALA individuellhotel Hotel Innsbruck
NALA individuellhotel Hotel
NALA individuellhotel Innsbruck
NALA individuellhotel
NALA individuellhotel Hotel
NALA individuellhotel Innsbruck
NALA individuellhotel Hotel Innsbruck

NALA individuellhotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 764 out of 1002 reviews
Rating 8 - Good. 196 out of 1002 reviews
Rating 6 - Okay. 29 out of 1002 reviews
Rating 4 - Poor. 6 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room spotless great staff fantastic location
Stayed 2 nights in Feb 2026

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities
Very friendly staff. Well designed room. Nice extras.
Stayed 1 night in Jan 2026

10/10 Excellent

Alison

Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent and had everything we needed for our short stay. The staff were welcoming and the rooms were neat and clean. The sauna was a nice added bonus at the end of a day up the mountain and walking.
Stayed 2 nights in Dec 2025

10/10 Excellent

Helen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Amazing staff and service, couldn’t do enough for us. Lovely room, great hotel and location
Stayed 4 nights in Dec 2025

10/10 Excellent

paul

Stayed 1 night in Dec 2025

10/10 Excellent

Michael Sergio, Long Island City

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and cool hotel! Loved the unique decor- located close to the Christmas markets and shops. Had a pleasant stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities
Very nice and helpful staff and amenities (lounges, garden, bar/restaurant, prosecco, tea, fruit, candy, chocolate at desk). In a nice location between the train station and the downtown. We didn't do the Innsbrucker card because we booked thing in advance but they could help with that. Very nice place to spend a quick night of our honeymoon - we loved the whole city and it's experiences(Nordkette and alswarovski).
Stayed 1 night in Dec 2025

10/10 Excellent

petranella

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Edgy hotel decor, but great service. Stunning views from the room and balcony. Room was small, but well planned. Clean & comfy. Staff were great, with little extras like small cups of tea on arrival, candies, apples. Only negative was the dim bathroom entirely in mini green tiles.
Stayed 1 night in Nov 2025

10/10 Excellent

Siubhan

Stayed 2 nights in Dec 2025

10/10 Excellent

Margaret Mary

Liked: Amenities
The breakfast was the best we have ever had! Thank you xx
Stayed 3 nights in Dec 2025

8/10 Good

Zachary

Stayed 2 nights in Nov 2025

2/10 Terrible

Stephen

Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nicely decorated rooms. Great location just a short walk from old town. Helpful staff and loved touch of having free prosecco in the lobby. Terrace was nice to relax on as well!
Stayed 1 night in Oct 2025

10/10 Excellent

amy Xiaoyan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, nice staff,good location
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Stayed 2 nights in Oct 2025

8/10 Good

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The open air toilet concept is pretty wild, very modern but not for me
Stayed 2 nights in Oct 2025

10/10 Excellent

Cory

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed was within a 15 minute walk, beautiful views, spacious rooms, extremely helpful hotel staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Yit Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to station and most attractions
Stayed 1 night in Sep 2025

10/10 Excellent

ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great view from balcony, friendly staff and very convenient to centre
Stayed 3 nights in Sep 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming and comfortable

Great welcome and excellent service throughout. The hotel is well located to be able to walk to the old town or to the station (or the bus is nearby). The room was fairly compact but big enough and the bed was very comfortable. We were there on Sunday so tried the brunch which had a good selection and used local ingredients.
Stayed 1 night in Sep 2025

10/10 Excellent

Peter, Castle Rock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the wonderful stay
Stayed 1 night in Sep 2025

10/10 Excellent

Harbinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a quiet neighbourhood but easily walkable to the train station & the centre. Lovely staff & a very well presented place to stay.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night on our way to the Dolomites. We really liked the hotel; the layout and design of the rooms and comfortable beds. Access to a small shared kitchen was an extra bonus.
Stayed 1 night in Aug 2025

8/10 Good

Julie

Liked: Staff & service
Stayed 2 nights in Aug 2025