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Hotel Kapeller

3.0 star property

Photo gallery for Hotel Kapeller

Standard Double Room
Children’s play area – outdoor
Terrace/patio
Hypo-allergenic bedding, minibar, in-room safe, desk
Daily buffet breakfast (EUR 15 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Housekeeping

Explore the area

View map
Philippine-Welser-Strasse 96, Innsbruck, Tirol, 6020
  • Place, DEZ Shopping Center
    ‪5 min walk‬
  • Place, Ambras Castle
    ‪9 min walk‬
  • Place, OlympiaWorld
    ‪16 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪6 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Double Room with Balcony in the Annex Building

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room with Balcony in the Annex Building

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

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About the area

Innsbruck

With a stay at Hotel Kapeller in Innsbruck (Amras), you'll be within a 10-minute walk of DEZ Shopping Center and Ambras Castle. .This hotel is 0.9 mi (1.4 km) from Tivoli-Neu Stadium and 1.2 mi (2 km) from OlympiaWorld.

What's nearby

  • DEZ Shopping Center - 5 min walk - 0.4 km
  • Ambras Castle - 9 min walk - 0.8 km
  • OlympiaWorld - 16 min walk - 1.4 km
  • Tivoli-Neu Stadium - 18 min walk - 1.5 km
  • Bergisel Ski Jump - 2 min drive - 2.9 km

Getting around

  • Rum Station - 6 min drive
  • Innsbruck Technik Tram Stop - 15 min drive
  • Kranebitten Airport (INN) - 17 min drive

Restaurants

  • ‪Le Burger - ‬7 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Shifu - ‬6 min walk
  • ‪Rossini - ‬7 min walk
  • ‪Coffee Bar Innsbruck - ‬11 min walk

About this property

Hotel Kapeller

Pet-friendly hotel with free parking connected to a shopping center in Innsbruck
Hotel Kapeller offers 32 accommodations with minibars and safes. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Innsbruck hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 32 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and ski storage.
Buffet breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 7 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 9:30 AM and on weekends between 7 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM to 9:30 AM on weekdays and 7 AM to 10:00 AM on weekends; EUR 15 for adults and EUR 5 for children
  • Coffee and tea in common areas

Things to do

  • Hiking/biking trails
  • Playground
  • Shopping centre
  • Ski storage

Family friendly

  • Playground

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 5 for children
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.

Property is also known as

Hotel Kapeller
Hotel Kapeller Innsbruck
Hotel Kapeller Hotel
Kapeller Hotel
Kapeller Innsbruck
Kapeller Hotel Innsbruck
Hotel Kapeller Innsbruck
Hotel Kapeller Hotel Innsbruck

Hotel Kapeller Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 132 out of 199 reviews
Rating 8 - Good. 53 out of 199 reviews
Rating 6 - Okay. 6 out of 199 reviews
Rating 4 - Poor. 5 out of 199 reviews
Rating 2 - Terrible. 3 out of 199 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

WESLEY

Liked: Staff & service
Not the worst hotel ever, but a lot of sucky/weird things. Shower drain was clogged and the stupid shower doors don’t close so it flooded the entire bathroom with a less than 10 min shower. No heater in the room. Window was left open. Trash in the trash can. Only one small comforter and one pillow on the bed. Lobby/reception was surprisingly nice, but the room felt like a motel. Good location, but also right next to a farm so you’re greeted with animal smells as soon as you exit the property.
Stayed 1 night in Sep 2025

10/10 Excellent

Violette

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and great price quality
Stayed 2 nights in Aug 2025

2/10 Terrible

Megha

Travelled with family
Disliked: Amenities, property conditions & facilities
The receptionist was incredibly rude. No AC. No fan. No minifridge in the room. Even though there was a sign that said minifridge under table.
Stayed 1 night in Jul 2025

8/10 Good

April

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Delphine

Stayed 1 night in Jul 2025

8/10 Good

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for exploring the town by public transportation with free tickets form the hotel.
Stayed 2 nights in May 2025

6/10 Okay

Susanne

Stayed 2 nights in Dec 2024

8/10 Good

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty view from room 41

Very good views from the window. To get to old town or train station is a tram ride away. It takes about 20-30mins. Also be aware that there’s a church bell that rings sometimes.
Stayed 3 nights in Oct 2024

10/10 Excellent

Geonho

Stayed 1 night in Aug 2024

10/10 Excellent

Yogalakshminarasimha

Stayed 1 night in Jul 2024

8/10 Good

Leo

Stayed 3 nights in Jun 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Surya

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious room in a quiet area. Walkable to the tram, restaurants/shops and Ambras Castle. The staff were very nice and helpful and the breakfast was good.
Stayed 1 night in Jul 2023

10/10 Excellent

Mary

Stayed 1 night in Jun 2023

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay was too short!

A bit off the beaten path, until you see that public transportation is within an easy walk. Very nice accommodation for the price. We were only in Innsbruck for about 24 hours, and could easily have stayed a week.
Stayed 1 night in Sep 2022

8/10 Good

Anne

Stayed 1 night in Sep 2022

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely location. Close to the tram that takes you into the city centre but in a lovely mountain view location that felt like being in the country. Breakfast was lovely & fresh. Staff all very friendly & cleanliness standards high. Really enjoyed our stay.
Stayed 2 nights in Jul 2022

4/10 Poor

Emily

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very grateful to the staff for being flexible with our booking, which we had to change due to bad weather. Very nice small and friendly hotel. Clean, modern room. A bit noisy in the night, but that was one rude guest, not the hotel's fault. Room a bit warm in the night, but all in all we were very happy. Lots of choice for dinner nearby and an easy walk (or bus) to the centre.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super customer service... Very clean!!! Loved the furniture too!!!
Stayed 1 night in Nov 2019

10/10 Excellent

American

Liked: Cleanliness, staff & service
Looks bed the quaint location. Near bus stop to old town Innsbruck.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

MJH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a find. A super small hotel, on the edge of the city, with parking & a bus/tram running frequently into the city. Nearby are a few chain restaurants in a shopping mall & a great burger bar (Coffee Bar). The area around the hotel still feels as if you are in a small, quiet town with some farms dotted around. The hotel itself was super...small & friendly. Our room was very comfortable with a good ambiance, a sofa, coffee table, mini bar, a good sized bathroom & shower & a separate toilet. The staff were super friendly & helpful. The breakfast was great, the usual continental but very good quality & selection. We were only there overnight & I wished we could have stayed longer.
Stayed 1 night in Jun 2019