Hotel Llop Gris

4.0 star property

Photo gallery for Hotel Llop Gris

Hot stone massages, sports massages, body scrubs, facials
Sauna
Front of property
Lounge
Double Room, 1 Double Bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View map
Principat d'Andorra, El Tarter, Andorra, ad100
  • Place, Soldeu Ski Resort
    ‪1 min walk‬
  • Place, El Tarter Snow Park
    ‪1 min walk‬
  • Place, TC10 Tarter
    ‪3 min walk‬
  • Airport, La Seu d'Urgell (LEU)
    ‪125 min drive‬

Room options

Similar properties

Hotel Llop Gris Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 64 out of 125 reviews
Rating 8 - Good. 41 out of 125 reviews
Rating 6 - Okay. 10 out of 125 reviews
Rating 4 - Poor. 7 out of 125 reviews
Rating 2 - Terrible. 3 out of 125 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Reba

Stayed 2 nights in Jul 2025

2/10 Terrible

Marielisa

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pet friendly hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Couldn’t do more for us
Stayed 5 nights in Dec 2024

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of season ski resort, hotel was excellent, staff were superb. Lots of building going on out of season
Stayed 1 night in Aug 2024

10/10 Excellent

Alice

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although not a shiny, new hotel, the property is in great condition and it is located at the El Tarter gondola. You can even take a ski way direct from the hotel to the lift! And there are convenient ski lockers. The main floor lounge/ bar area is inviting and relaxing, perfect for a glass of wine or a tasty beer in front of the fire. The staff is really wonderful and friendly, and we enjoyed our stay very much.
Stayed 4 nights in Mar 2024

10/10 Excellent

Winton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very well located hotel vefy vlose to the slopes. Staff are friendly and good amenities
Stayed 7 nights in Feb 2023

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, right on the slopes!
Stayed 4 nights in Jan 2022

10/10 Excellent

Ignacio

Stayed 3 nights in Feb 2022

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and stay.

We went to Andorra looking to make a day hike, this hotel was great location to explore the vall d’Incles. The pool and jacuzzi after the walk were the best part! We can only imagine that during winter it will also be great to explore the area and enjoy the facilities. It also has a well conditioned gym.
Stayed 2 nights in Sep 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Experience really disapointing. It says 4 star property but it is actually a 2 or 3. The TV does not work, neither the charges on the room, the prices of the restaurant are really high and the food is not good. The wifi was very poor and the room really old with no amenities. The property itself is not on a very good condition, not for a 4 stars property and paying 200€ for a room!!! I would not recommend to go there having other properties near by in a better condition. We would defenetly not come back. We also said to the staff all the inconvenciences we were having and they did nothing. It says a lot when you give feedback the same day of checking in and no one came to speak with us or solve problems with TV or changing the room we were not paying for ( nothing to do with the photos from the online agency).
Stayed 2 nights in Aug 2021

10/10 Excellent

Stephen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Staff were very very welcoming and the pool and squash course were a great extra.
Stayed 4 nights in Aug 2020

8/10 Good

Pete

Liked: Cleanliness, staff & service, room comfort

Ok but a little tired...

Hotel is quite old but in good order and clean, the rooms could do with modernisation. We only ate in the restaurant 1 night, food wasn’t great so never went back. Breakfast was equally average, struggled to find decent food anywhere in town. No tea or coffee making facilities in the room? Hotel location is great for skiing, to/from the front door and all the ski hire shops are underneath.
Stayed 7 nights in Feb 2020

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for skiing

Great for skiing - next to chair lift and ski rental in same building. Great food and friendly staff. Lovely indoor pool. Room was on the small size but comfortable beds.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ski in ski out hotel in El Tarter , 100 ft to gondola , we stayed over new year with 2 kids , spacious family room , great reception staff , great breakfast , excellent reataurant for dinner
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Our room was dark as it was at the base of a mountain. The shower was mouldy in some places and the room was small and basic
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very near to ski lift. Lovely staff particularly Belin who was very helpful and always cheerful!
Stayed 3 nights in Feb 2019

8/10 Good

andy, gloucestershire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location, lovely staff!

To be able to ski to the door is a great feature of the hotel. Really helpful and friendly staff, easy to park to n the free public car park 50 m from the door. We enjoyed the food , one evening we had the raclette which was delicious! Overall a very pleasant stay, thank you.
Stayed 5 nights in Feb 2018

10/10 Excellent

Gemma, Bucks, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel and great value for money!

My husband and our two children have just returned from a stay at this fantastic hotel. The staff there are exceptionally friendly and helpful, the facilities are extensive and well maintained, the food in the restaurant is excellent and although fairly small, our room was very comfortable. Overall this hotel is excellent value for money; we'll definitely be going back.

4/10 Poor

Beat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with nice deco. rooms ok but nothing special. Breakfast very good and personal very friendly. Playroom for kids. However, very bad experience with pool and spa. While on the booking page it said this is included, which was one of the reasons we booked this hotel for the kids, upon arrival we were informed that this service comes at significant additional cost. I complained but the hotel direction remained completely stubborn and we had to pay additional 64€ for 3h use of Swimming pool and sauna! It is nice, but this is completely insane and a shame. I’ve never seen a hotel in this price category where using the hotel facilities is not included. On top, not all whirl functionalities worked and the opening hours also didn‘t correspond to what was communicated when booking. VIP benefits: prosecco only received after complaining, room upgrade was not offered. The kids liked it though, hence left with very mixed feelings. Probably would not recommend.
Stayed 2 nights in Aug 2025

8/10 Good

Erik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Tor-Egil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUper séjour en famille ! UN peu déçu car j'ai cru que la piscine était compris dans le prix. Sinon rien à dire! C'était top, propre et bon petit déjeuner !
Stayed 2 nights in Aug 2025