I let them know I have a disability, and while I was given a downstairs room, it was a long way from the front door, and down a long hallway, right next to the laundry. There was no one to help carry bags, etc. The food was OK. The same fried food I would have had at home, but not done as nicely. The bed was had and there was no chair or other place to sit in the room. The view was a plastic pipe in a dirt garden! No lake in sight.