Hotel Mt. Fuji Yamanakako, JPN - Best Price Guarantee

8/10 Good

Ana

Travelled with family

4 Aug 2025

Liked: Staff & service

Great views and service . The hotel needs a remodel of the rooms and bathrooms

Stayed 2 nights in Jul 2025

10/10 Excellent

Denise

Travelled with family

24 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grateful and relaxed

Beautiful place, great food and classy top notch. The best of all the staff at the front desk Yaminsha a caring gentleman that helped us with translating for transport from to train. I am very appreciative of his help. Good people are hard to find and there are plenty in this hotel. More than grateful.

Stayed 1 night in Jul 2025

10/10 Excellent

Fang

18 July 2025

Wonderful place to stay

Stayed 1 night in Jul 2025

10/10 Excellent

Mayur

17 July 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Nadun

16 July 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Boyd

Travelled with family

15 July 2025

Liked: Cleanliness, property conditions & facilities

Even though it probably wasn’t the best for my son and I, this is a great Hotel. We just needed a place to crash before and after climbing Mt. Fuji. This place is for families and older folks. I was drawn in by the thermal Onsen and hopefully a spa day. Post climb massage etc. Staff had zero clue as to what we needed. We walked the beautiful gardens and enjoyed Fuji sites from the Hotel, but no massage. No desire to Onsen with my kid. Brunch was nice. Bus couldn’t come fast enough to get us away from families. Was told to try the Udon but everything but Dennys was closed or full of a bus-load of kids was unloading into it. Outdoor patio was vacant.

Stayed 2 nights in Jul 2025

8/10 Good

Cameron

Travelled with family

11 July 2025

Liked: Cleanliness, amenities

Hotel Mount Fuji was an absolute nightmare to get to and from Tokyo and Kyoto. There is very limited public transport to get there and back. It’s also becomes costly with all the jumping on and off trains and buses to get there. Hotel only offered to drive us down the hill to the bus stop )5 minutes down hill) and their shuttle service did not coincide with the bus timetable leaving us sitting in the hot sun for 50 minutes before our bus arrived. We met other international travellers who complained of the same issue. Very difficult to communicate with reception staff who struggled to understand us speaking English. Hotel is based in a beautiful location but is very dated and run down. We wanted to use the swimming pool but it was closed down and looked like it had been for years. Bedroom views were spectacular, rooms larger than anverage and very clean, breakfast buffet large anrray and good (though most Japanese hotels do not offer enough healthy options)). Onsen was a highlight and would recommend using whilst there, particularly the outdoor one. Loved the location but in hindsight we would never have visited had we known the travel stress

Stayed 1 night in Jul 2025

8/10 Good

Earl The Pearl

Travelled with family

11 July 2025

Liked: Cleanliness

Property was fine. Definitely need car. If you have a car, don't stay here. Also, I had a minor complaint about the shower fixture and the did nothing but smile and apologize I just wanted them to fix it and they didn't.

Stayed 2 nights in Jun 2025

10/10 Excellent

Mindy

10 July 2025

Stayed 1 night in Jul 2025

10/10 Excellent

ELIAHU

Travelled with family

6 July 2025

Amazing we loved it

Stayed 2 nights in Jul 2025

10/10 Excellent

Joyce

Travelled with family

3 June 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice view of Mount Fuji in the rooms and during the onsen.

Stayed 1 night in May 2025

8/10 Good

Chengxu

1 June 2025

Stayed 1 night in May 2025

6/10 Okay

Grant

Travelled with family

27 May 2025

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Badly maintained, poor communication with returning messages about directions to hotel within Expedia app

Paint peeling, whole building needs painting

Stayed 1 night in May 2025

8/10 Good

Moshe

26 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

We stay there for four days. From the window we saw the fugi mountain and the lake. The breakfast was good. The room was comfortable. It was very good hotel for exploring the area

Stayed 4 nights in May 2025

10/10 Excellent

Tomohiro

11 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in May 2025

8/10 Good

Or

11 May 2025

Stayed 3 nights in May 2025

6/10 Okay

Samuel

Travelled with partner

11 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The staff were nice (if not overbearing) but the bar is only open from 9-12 despite its remote location. The prices accurately reflected supply and demand! The interior of the rooms appears to be unchanged for the entirety of the 60 year stint that they are currently going on about being open for. The doorway into the bathroom was so low that even with stooping, I continued to bash my head. A breakfast where variety trumps quality and most of the food features salt as the main seasoning. The views were lovely and pretty much the only brag this place has. I cannot recommend this place, especially when considering the early final outing for the free shuttlebus. This is a typical old onsen retreat and not suited to sightseeing or luxury.

Stayed 1 night in May 2025

8/10 Good

RAJ

11 May 2025

Stayed 1 night in May 2025

8/10 Good

Pratap, Alpharetta

Travelled with group

5 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I would definitely stay at this hotel just for the amazing Mt. Fuji views from the terrace. It is a nice property but certainly can use a refresh in the rooms and making the bathroom little bigger. The property is located on a small hill near the lake and they offer shuttle service that you have to book in advance. I wish they offer this more frequently. Finally, I wish the offer coffee and tea service in the afternoon after their main dining is closed.

Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

3 May 2025

Liked: Staff & service

Stayed 1 night in May 2025

10/10 Excellent

Jingna

Travelled with group

29 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Travelled with family

28 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing views of mount fuji! Only recommendation is to make dinner reservations in advance since there is not food available if you don’t have a reservation and there is nothing near the hotel.

Stayed 2 nights in Apr 2025

10/10 Excellent

Jimmy

Travelled with group

28 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2025

10/10 Excellent

Lourdes

26 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a fantastic facility with outstanding employees. I would recommend to take care of the outside of the building since it is looking in need of paint

Stayed 4 nights in Apr 2025

2/10 Terrible

Lindsay

25 Apr 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

I’m very disappointed with my experience here. While the property was beautiful and clean and the onsen pools were beautiful, the service here was some of the worst I’ve ever experienced. I arrived to the hotel around 10 AM at which point all of the restaurants and all of the Hot Springs and the gift shop were closed. It was pouring rain and foggy so there was nowhere to go except sit in the lobby with about a dozen other guests for several hours while we waited for our roomsto be ready. The hotel staff did nothing to accommodate us all waiting with nothing to do or eat or drink. Additionally, the shuttle bus only runs until 530 and there’s no other way to get off the hotel property without a car which I did not have and when I tried to make a reservation for dinner, they informed me that all of the restaurants were full. However, when I went by the restaurants, they were half full and in approaching the staff to sit, they said they were full to which I questioned how they were full If half the tables are empty. They said that people were coming, so I waited around for almost an hour, and the tables remain half full. I ended up buying instant noodles at the gift shop and eating in my room as a result. I was unable to see Mount Fuji due to dense fog, which would have been a great view. I ended up checking out a full day early because I was extremely disappointed with my experience and the service provided. I basically did nothing for the 1.5 days and would advise against stay

Stayed 2 nights in Apr 2025

Hotel Mt. Fuji

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