2/10 Terrible
Giri M.
27 Apr 2025
Disliked: Cleanliness
DISHONEST, FAKE ASSURANCES UNTIL CHECK-OUT
It is a older home in a quiet and nice neighborhood, but the maintenance of this property is extremely poor and unacceptable. The owner/manager communication is good via text, but the answers and assurances are charismatic but very dishonest with no intent to address, delays responses so it will be time to check-out and there is no fall back. We selected this house because we trusted VRBO and the description would be honest. There was a special note to pay extra for HOT-TUB, which was also charged upfront. The check-in was delayed due to faulty lock. The yard looked simply terrible, the trash can was already full, weeds just everywhere, in one case all over the wall upto the roof gutters, uneven driveway with unsafe access, trip and fall environment, cobwebs and bugs everywhere - but when described to the Owner/Manager on site , he dismissed it saying it looked great a few days back and I said, none of these items could ever happen overnight, this is a very old problem that has never been fixed. The Pool and Tub were not functional, it looked like a swamp - and the Owner/Manager simply said it is VRBO's fault. He refunded the 200 charged for the Hot Tub but downplayed the pool telling me it would be fixed and cleaned but did not happen. Assured us access to the HOA but did not. The AC in the master bed was broke, But he dismissed it saying I could replace the battery. Overall very disappointed, I should have checked out on day one, and not trust Owner/Manager.
Giri M.
Stayed 4 nights in Apr 2025