Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG

3.0 star property

Photo gallery for Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG

Exterior
Exterior
Exterior
Cooked-to-order breakfast for a fee
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available

Explore the area

View map
25406 Katy Mills Parkway, Katy, TX, 77494
  • Place, Katy Mills Mall
    ‪7 min walk‬
  • Place, Typhoon Texas
    ‪17 min walk‬
  • Place, Katy Park
    ‪8 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

9.6 out of 10
Exceptional
(7 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

9.0 out of 10
Wonderful
(6 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(46 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 2
  • 1 Twin Bed

Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

9.6 out of 10
Exceptional
(7 reviews)
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(31 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

8.0 out of 10
Very good
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • 45 sq m
  • Sleeps 5
  • 1 King Bed

Similar properties

About the area

Katy

With a stay at Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG in Katy, you'll be within a 5-minute drive of Katy Mills Mall and Typhoon Texas. .This hotel is 2 mi (3.2 km) from Katy Veterans Memorial Museum and 2.2 mi (3.5 km) from Main Event.

What's nearby

  • Katy Mills Mall - 7 min walk - 0.6 km
  • Typhoon Texas - 17 min walk - 1.4 km
  • Main Event - 2 min drive - 3.4 km
  • LaCenterra at Cinco Ranch - 7 min drive - 11.2 km
  • Katy Park - 8 min drive - 6.0 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 57 min drive

Restaurants

  • ‪Katy Mills Mall Food Court - ‬8 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Whataburger - ‬10 min walk
  • ‪The Cheesecake Factory - ‬7 min walk
  • ‪Rainforest Cafe - ‬7 min walk

About this property

Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG

Hotel with free parking, 8-minute walk to Katy Mills Mall
Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG offers 100 accommodations with safes and hair dryers. 50-inch LED televisions come with premium digital channels. Refrigerators and microwaves are provided.

This Katy hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 100 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 50-inch LED televisions with digital programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a banquet hall.
Enjoy a meal at Burger Theory, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge.
Burger Theory - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Burger Theory

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LED TV with premium digital channels

Food and drink

  • Champagne service
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7 to 15 per person
  • Early check-in fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Houston West Katy Mills
Holiday Inn Houston West Katy Mills
Inn Houston West Katy Mills
Holiday Inn Hotel Suites Houston West Katy Mills
Holiday Inn Hotel Suites Houston West Katy Mills an IHG Hotel
Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG Katy

Reviews

Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 645 out of 1001 reviews
Rating 8 - Good. 195 out of 1001 reviews
Rating 6 - Okay. 66 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 54 out of 1001 reviews

Reviews

10/10 Excellent

Debra, Crescent City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman in the cafe was fantastic.
Stayed 1 night in Aug 2025

4/10 Poor

Ogwhofasa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
When we first arrived at the hotel, the original room we were given had several issues. The shower was in poor condition—the handle used to control the hot and cold water was broken, the showerhead needed repair, and there were noticeable stains on the carpet. That was definitely a no-go, so we requested a different room. The new room was better overall, but the shower still had a problem: water leaked out, and we had to put down a towel to keep it from spreading. By that point, we’d already switched rooms once, so we just dealt with it. It made me realize that the hotel doesn’t seem to inspect their rooms very thoroughly. In the long run, that kind of neglect will only damage their own property. As for me—would I stay here again? Probably not.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Holiday Inn express

Clean and modern located very well next to the mall
Stayed 1 night in Aug 2025

10/10 Excellent

Shretha

Stayed 1 night in Jul 2025

10/10 Excellent

Julio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service
Stayed 2 nights in Aug 2025

10/10 Excellent

Alena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Sandra

Stayed 1 night in Aug 2025

10/10 Excellent

Mandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Friendly staff. Convenient location.
Stayed 3 nights in Aug 2025

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

We enjoyed our stay staff was excellent in taking care of us.
Stayed 2 nights in Aug 2025

10/10 Excellent

Fabian

Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

craig

Stayed 1 night in Jul 2025

10/10 Excellent

Tamara

Stayed 1 night in Jul 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jul 2025

10/10 Excellent

Stuart

Liked: Amenities
Great
Stayed 2 nights in Jul 2025

8/10 Good

LaKayBra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great will be staying again
Stayed 1 night in Jul 2025

6/10 Okay

Isamar

Stayed 3 nights in Jul 2025

10/10 Excellent

Robert C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so friendly, helpful, and professional. The property is beautiful and very clean. It is so conveniently located too.
Stayed 1 night in Jul 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to shopping
Stayed 1 night in Jul 2025

10/10 Excellent

Rajeev

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place To Stay

Took a trip to Katy for a weekend getaway with the family and booked a suite at Holiday Inn Express for a 2 day stay. Upon arrival we were greeted with the most excellent and professional service! Check in was flawless and the room was more than what i ever expected. It was spacious, clean and comfortable. The amenities were excellent as well. Alex the bar/ grill attendant was a hoot! He really made our evening enjoyable. The room prices were greasonable and the location was in perfect proximity to Typhoon Texas and Katy Mills Mall. We had an awsome weekend!! A Big Thank you to all the staff !!!!
Stayed 2 nights in Jul 2025

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Cory

Stayed 1 night in Jul 2025