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Holiday Inn Express & Suites Houston West - Katy by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Houston West - Katy by IHG

Reception
Suite, Multiple Beds
Outdoor pool
Free daily buffet breakfast
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View map
21010 Katy Fwy, Katy, TX, 77449
  • Place, Andretti Karting and Games
    ‪3 min drive‬
  • Place, Typhoon Texas
    ‪5 min drive‬
  • Place, Katy Mills Mall
    ‪6 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪47 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(43 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,019 reviews
The price is AU$189
includes taxes & fees
26 Oct - 27 Oct
Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG

About the area

Katy

Located in Katy, Holiday Inn Express & Suites Houston West - Katy by IHG is within a 15-minute drive of Katy Mills Mall and CityCentre. .This hotel is 9.5 mi (15.3 km) from Westheimer Road and 12.2 mi (19.6 km) from Memorial City Mall.

What's nearby

  • Andretti Karting and Games - 3 min drive - 3.7 km
  • Katy Grand - 3 min drive - 4.1 km
  • Typhoon Texas - 5 min drive - 7.8 km
  • Katy Mills Mall - 6 min drive - 8.9 km
  • LaCenterra at Cinco Ranch - 7 min drive - 10.0 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 52 min drive

Restaurants

  • ‪Texas Roadhouse - ‬6 min walk
  • ‪Jack in the Box - ‬8 min walk
  • ‪Da Silva Steakhouse - ‬8 min walk
  • ‪Cheddar's Scratch Kitchen - ‬2 min walk
  • ‪Spring Creek Barbecue - ‬2 min walk

About this property

Holiday Inn Express & Suites Houston West - Katy by IHG

Hotel in Katy with free breakfast and a 24-hour fitness center
Holiday Inn Express & Suites Houston West - Katy by IHG offers 97 accommodations with minibars and safes. 40-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 97 guestrooms featuring refrigerators and microwaves. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites Houston West - Katy by IHG. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Katy? This hotel has 1163 square feet (108 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,163 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 10 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel KATY
Holiday Inn Express KATY
Holiday Inn Express Hotel Suites KATY
Holiday Inn Express Hotel And Suites Katy

Holiday Inn Express & Suites Houston West - Katy by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 563 out of 898 reviews
Rating 8 - Good. 183 out of 898 reviews
Rating 6 - Okay. 68 out of 898 reviews
Rating 4 - Poor. 36 out of 898 reviews
Rating 2 - Terrible. 48 out of 898 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nitzia, Norman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the thi gs i was looking forward to was the hot tub/spa that was advertized. The hot tub is no longer a hot tub but a kid pool so i didnt get to enjoy it. I also had a little issue during check in but is somethjng thar was already mentioned to Expedia and hotel staff. Other than this, everything was good.
Stayed 6 nights in Jun 2025

2/10 Terrible

Natalie

Disliked: Cleanliness, amenities, property conditions & facilities
Older property- room & hallways smelled like pee- towels discolored & need to be changed
Stayed 1 night in Jun 2025

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first night there was terrible. We were sleeping. I had several knocks and someone giggling the handle on the door several times freaking my son out. Then a phone call asking “if we lost a 2yr old” so I went down stairs and asked what was going on as to why so many knocks and phone calls freaking my son out and turns out a 2 yr old wandering the halls. Obviously wasn’t my kid they knew that right away and apologized so we left early after all that..
Stayed 2 nights in Jun 2025

10/10 Excellent

Ibrahem

Stayed 2 nights in Apr 2025

2/10 Terrible

Percy, Occoquan

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Room was dirty and had hair everywhere.
Stayed 2 nights in Jun 2025

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

The best feature is location--super convenient in safe nice location We werent there much. Slept and left. Place was pretty clean. No recycling. Breakfast was hot but typical powdered eggs etc. Mediocre but you wont starve.
Stayed 1 night in Jun 2025

10/10 Excellent

Jermaine

Stayed 7 nights in Jun 2025

6/10 Okay

Tamrine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Shari

Stayed 3 nights in May 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

10/10 Excellent

Jaquil

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay at this property. The hotel overall was nice, clean and friendly. There’s restaurants in the same parking lot as the hotel. The pool was clean. Breakfast was really good and there were so many options to choose from. Will be staying again. Thank you
Stayed 3 nights in Jun 2025

10/10 Excellent

Lane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a clean and comfortable room in a good area. Fast check-in and check out. Staff very nice and accommodating.
Stayed 2 nights in Jun 2025

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Todd Julian

Stayed 4 nights in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot water was lukewarm at best. Room key malfunctioned twice and the recept
Stayed 2 nights in May 2025

10/10 Excellent

Aline

Stayed 1 night in May 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much older hotel compare to other Holiday Inn Express we've been too.
Stayed 3 nights in May 2025

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Staff were nice, room was clean, pool is very small, neighbors upstairs sounded like elephants.
Stayed 2 nights in May 2025

10/10 Excellent

Henry

Stayed 1 night in May 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Stayed 1 night in May 2025

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was neat; staff was pleasant but not always accessible; breakfast was great and the breakfast attendant was fantastic.
Stayed 3 nights in May 2025

10/10 Excellent

Marti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff were very friendly.
Stayed 1 night in May 2025

2/10 Terrible

Hyun Seok

Travelled with partner
Disliked: Amenities
So bad.
Stayed 1 night in May 2025