Embassy Suites by Hilton at Hot Springs Convention Center

3.5 star property

Photo gallery for Embassy Suites by Hilton at Hot Springs Convention Center

Bar (on property)
Lobby sitting area
Indoor pool
55-inch Smart TV with cable channels, Netflix, streaming services
1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Bar
  • Room service

Explore the area

View map
400 Convention Blvd, Hot Springs, AR, 71901
  • Place, Hot Springs Convention Center
    ‪1 min walk‬
  • Place, Hot Springs National Park
    ‪5 min walk‬
  • Place, Bathhouse Row
    ‪8 min walk‬
  • Airport, Hot Springs, AR (HOT-Memorial Field)
    ‪7 min drive‬

Room options

One King Bed, Non-Smoking, Accessible

8.8 out of 10
Excellent
(13 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

One King Bed, Non-Smoking, Accessible

8.6 out of 10
Excellent
(16 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Two Double Beds, Non-Smoking

8.4 out of 10
Very good
(20 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, Non-Smoking, Accessible

8.4 out of 10
Very good
(14 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking

  • 124 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Corner

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 5
  • 2 Double Beds

Premium Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

Premium Suite, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking (Wellness, In-room air purification)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking (Wellness, In-room air purification)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(18 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Deluxe Suite One King and One Sofa Bed Corner

8.6 out of 10
Excellent
(20 reviews)
  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Suite One King and One Sofa Bed Non-Smoking

8.8 out of 10
Excellent
(105 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite With 2 Double Beds

  • Sleeps 5

2 Room Suite-Pure Wellness-2 Double Beds

  • Sleeps 6

1 King Presidential-Mobility Access Ri-Shwr

  • Sleeps 3

2 Double Bed Suite Hearing Accessible

  • Sleeps 6

2 Queen Beds Corner Premium Suite

  • Sleeps 6

Premium Corner King Suite

  • Sleeps 4

Suite With 1 King Bed And Tub-Mobility And Hearing Accessible

  • Sleeps 4

King Suite-Hearing Accessible

  • Sleeps 4

1 Bed King Executive Suite

  • Sleeps 4

Corner Suite 2 Queen Beds

  • Sleeps 6

1 King Pure Suite Mobility/Hearing Access Tub

  • Sleeps 4

2 Double Bed Suite

  • Sleeps 6

King Suite With Mobility Accessible Roll-in Shower

  • Sleeps 4

Two-Room Presidential King Suite

  • Sleeps 4

1 King Prem Ste Mobility/Hearing Access Tub

  • Sleeps 4

Premium King Suite

  • Sleeps 4

Two-Room Suite With 1 King Bed-Pure Wellness

  • Sleeps 4

1 King Bed Corner Suite With Shower

  • Sleeps 4

Two-Room King Suite With Shower

  • Sleeps 4

Two Room Suite With 2 Queen Beds

  • Sleeps 6

2 Queen Beds-2 Room Suite Hearing Accessible

  • Sleeps 6

Similar properties

About the area

Hot Springs

With a stay at Embassy Suites by Hilton at Hot Springs Convention Center, you'll be centrally located in Hot Springs, steps from Hot Springs Convention Center and within a 10-minute walk of Hot Springs National Park. .This hotel is 0.8 mi (1.2 km) from Bathhouse Row and 2.2 mi (3.6 km) from Magic Springs and Crystal Falls.

What's nearby

  • Bank of the Ozarks Arena - 1 min walk - 0.0 km
  • Hot Springs Convention Center - 1 min walk - 0.1 km
  • Hot Springs National Park - 5 min walk - 0.5 km
  • Quapaw Baths - 8 min walk - 0.7 km
  • Bathhouse Row - 8 min walk - 0.7 km

Getting around

  • Malvern Station - 30 min drive
  • Clinton National Airport Airport (LIT) - 63 min drive

Restaurants

  • ‪501 Prime - ‬11 min walk
  • ‪Ouachita Bar & Grill - ‬11 min walk
  • ‪Maxine's Live - ‬9 min walk
  • ‪Superior Bathhouse Brewery - ‬13 min walk
  • ‪Bistro 400 - ‬1 min walk

About this property

Embassy Suites by Hilton at Hot Springs Convention Center

Hotel with free breakfast, steps from Hot Springs Convention Center
Embassy Suites by Hilton at Hot Springs Convention Center offers 246 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations are furnished with double sofa beds and dining tables. 55-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 246 guestrooms featuring refrigerators and microwaves. 55-inch Smart televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features wireless internet access (surcharge), gift shops/newsstands, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Hot Springs? This hotel has 8400 square feet (780 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton at Hot Springs Convention Center has a restaurant on site.
Cascades - This restaurant serves dinner only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 9.95 per day)

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Cascades

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 8 meeting rooms
  • 8,400 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - April 2025
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Uncovered self parking fee: USD 10.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

This property does not have elevators
Pool access available from 6 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hot Springs
Embassy Suites Hot Springs Hotel
Hot Springs Embassy Suites
Embassy Suites Hot Springs Hotel Hot Springs
Embassy Suites Hilton Hot Springs Hotel
Embassy Suites Hilton Hot Springs
Embassy Suites by Hilton Hot Springs Hotel Spa
Embassy Suites by Hilton at Hot Springs Convention Center Hotel

Embassy Suites by Hilton at Hot Springs Convention Center Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 651 out of 1158 reviews
Rating 8 - Good. 240 out of 1158 reviews
Rating 6 - Okay. 125 out of 1158 reviews
Rating 4 - Poor. 72 out of 1158 reviews
Rating 2 - Terrible. 70 out of 1158 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

HEATHER

Liked: Cleanliness, property conditions & facilities
30 mins to check in standing in line with no air conditioning was crazy. Noticed when checking out that there was drink coupons I didn’t know about. Lady at desk was friendly and room was clean. Wish indoor pool wouldn’t have been cold.
Stayed 1 night in Aug 2025

10/10 Excellent

Cedric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Angela

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort

Poor Service

The air did not work properly. It was hot in the room and we did not have enough towels. One of the hotel's staff said they were washing the towels. They ran out of breakfast before 8:30am and the breakfast buffet was very dirty. The staff were not cleaning it during breakfast. There were not enough portable carts to check out or check in. Very poor service, but the staff were nice.
Stayed 2 nights in Aug 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
One of our two rooms that was reserved. Wasn’t ready when we arrived during check-in.then when we got our room, the bathroom toilet was broken and was not clean. There was quite a bit of hair and dirt on the floor had the staff clean the restroom they would’ve uncovered the broken toilet the air conditioner barely worked in the room, Breakfast service was an hour long because they didn’t have enough staff to handle the capacity that they had at the hotel. their laundry service dryer was broken, and I was unable to do laundry. They did not offer laundry soap for purchase nor did they have coin for their laundry service When I went to share my feedback as I checked out with guest service member, Mo, she was very rude to me. And acted as if I inconvenienced her by sharing my feedback.
Stayed 2 nights in Aug 2025

10/10 Excellent

Doug

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time!

We booked through Expedia and the reservations we mixed up. The front desk was more than accommodating. Friendly, kind, efficient, and professional! The room was excellent and the view was spectacular! All in all, a wonderful stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Demesho

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Aug 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Ramesh, Sugar Land

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy, staff was nice and helpful. The room was very clean and seemed updated.
Stayed 1 night in Aug 2025

10/10 Excellent

Claudio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
We really liked the hotel lobby, and the amethyst rocks were really cool!!
Stayed 1 night in Aug 2025

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only problem we had was parking. There are not enough handicap parking spots for those in need of closeness. No valet parking. Otherwise, things were good. Thank you.
Stayed 1 night in Aug 2025

6/10 Okay

Dennis R

We booked a king bed room. We got our keys and went to the room. It was a dounle queen and the beds were all stripped down and not made. They told us that Expedia booked the wrong room for us when I showed them the receipt from expedia, they said well they messed up the booking with is. They moved us to a room that was ready...a double queen once again. That room was clean and resdy
Stayed 2 nights in Aug 2025

10/10 Excellent

Neal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good relaxing time
Stayed 1 night in Aug 2025

8/10 Good

Gage

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hate to leave the hotel a low rating but kids literally ran around all night long! At 2:30 am my husband finally hollered at them to go to bed but they didn’t stop. We talked to numerous other guests who had the same problem! The kids finally went to bed around 4:30 and by then we were so irritated that we just got up and packed our stuff! So I give the hotel 5 stars but the kids on the fourth floor a 0 for no raising or supervision!
Stayed 2 nights in Aug 2025

10/10 Excellent

allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel!

We had a wonderful experience at this amazing hotel! Azure the night auditor was so nice to us and our daughter!
Stayed 1 night in Aug 2025

10/10 Excellent

sreerm

Travelled with family
Liked: Amenities
This is a wonderful hotel. Very clean rooms. Break fast excellent. The lady who make omelet very nice lady and what ever way you want and will make it. Evening refreshments and drinks are awesome. Thank you so much for your wonderful service.
Stayed 2 nights in Aug 2025

10/10 Excellent

Heidi D

Stayed 3 nights in Jun 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Brenda

Excellent service
Stayed 2 nights in Aug 2025

8/10 Good

Lateefah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025