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Miyajima Hotel Makoto

3.5 star property

Photo gallery for Miyajima Hotel Makoto

View from property
Exterior
View from property
Lobby
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

Map
755 Miyajimacho, Hatsukaichi, Hiroshima-ken, 739-0518
  • Miyajima Ferry Terminal
    ‪4 min walk‬
  • Omotesando Shopping Arcade
    ‪4 min walk‬
  • Itsukushima Shrine
    ‪6 min walk‬
  • Iwakuni (IWK)
    ‪26 min drive‬

Room options

View all photos for Traditional Room (Japanese-Style)

Traditional Room (Japanese-Style)

Traditional Room (Japanese-Style)

  • Mountain view
  • 27 sq m
  • Sleeps 6
  • 6 Twin Futons

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About the area

Hatsukaichi

Located in Hatsukaichi (Itsukushima), Miyajima Hotel Makoto is a 4-minute walk from Omotesando Shopping Arcade and 8 minutes by foot from Itsukushima Shrine. .This ryokan is 0.6 mi (1 km) from Shiraito Falls.

What's nearby

  • Omotesando Shopping Arcade - 4 min walk - 0.4 km
  • Five-Story Pagoda - 7 min walk - 0.6 km
  • Itsukushima Shrine - 8 min walk - 0.7 km
  • Miyajima Ferry Terminal - 9 min walk - 0.8 km
  • Miyajima Aquarium - 14 min walk - 1.2 km

Getting around

  • Hatsukaichi Hiroden-miyajima-guchi Station - 1 min drive
  • Miyajimaguchi Station - 1 min drive
  • Hiroshima Airport (HIJ) - 51 min drive

Restaurants

  • ‪みやじま食堂 - ‬4 min walk
  • ‪BIG SET 宮島本店 - ‬5 min walk
  • ‪牡蠣屋 - ‬5 min walk
  • ‪焼がきのはやし - ‬5 min walk
  • ‪ミヤトヨ 本店 - ‬4 min walk

About this property

Miyajima Hotel Makoto

Ryokan with a 24-hour front desk, a quick walk to Itsukushima Shrine
Miyajima Hotel Makoto offers 45 air-conditioned accommodations with safes and bathrobes. Televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, bidets, and toilets with an electronic bidet. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Public bath/onsen services include an indoor public bath (no minerals) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight.
Make yourself at home in one of the 45 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, bidets, and bathrobes. Conveniences include phones, as well as safes and electric kettles.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A ferry terminal shuttle is provided at no charge.

Languages

Chinese (Mandarin), English, German, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free ferry terminal shuttle

Food and drink

  • Kaiseki meal

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference space

Outdoors

  • Garden

Spa

  • Public bath open from 3:00 PM - midnight
  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:30 PM
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPay
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that certain rooms have limited WiFi access.

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Hotel Makoto
Hotel Makoto Miyajima
Hotel Miyajima
Makoto Hotel
Makoto Hotel Miyajima
Makoto Miyajima
Miyajima Hotel
Miyajima Hotel Makoto
Miyajima Makoto
Miyajima Makoto Hotel
Miyajima Hotel Hatsukaichi
Miyajima Hotel Makoto Japan/Hiroshima Prefecture - Hatsukaichi
Miyajima Hotel Makoto Hatsukaichi
Miyajima Makoto Hatsukaichi
Miyajima Hotel Makoto Ryokan
Miyajima Hotel Makoto Hatsukaichi
Miyajima Hotel Makoto Ryokan Hatsukaichi

Miyajima Hotel Makoto Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 134 out of 223 reviews
Rating 8 - Good. 68 out of 223 reviews
Rating 6 - Okay. 18 out of 223 reviews
Rating 4 - Poor. 2 out of 223 reviews
Rating 2 - Terrible. 1 out of 223 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan, Honolulu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit away from the shops and other hotels and nested amongst the residential area is this gem of a ryokan. Got the authentic experience of sleeping on Japanese futons and bathing in the public bath. The rooms also had modern. Bathrooms and showers. Fully recommend paying for the attached kaiseki dinner and breakfast, both were amazing experiences. Our favorite was the breakfast miso soup! Can't recommend highly enough!
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing! We arrived early to the hotel as we had taken the ferry over early in the morning. They were able to store our bags for the day and placed them in our rooms when the room was ready. Someone was at the door of the hotel ready to greet you as you came in. The room was very spacious and had everything we needed in it. We unfortunately did not get to take advantage of the onsen, because we were exhausted after walking so much. The view from our room was amazing, looking out over the roof of the hotel and down on cherry trees, where both birds and deer gathered. At about six pm we had a knock on the door and two gentlemen came and made up our Japanese style beds for us. The only bad thing for us was that we only booked one night here. We would have stayed on the island much longer at at this hotel longer if we had the time.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Futon bed on tatami mats with a view over the bay. Onsen hot public bath. The most solid room safe I have ever seen. Degustation dinner and breakfast. Short uphill walk from ferry terminal.
Stayed 1 night in Apr 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible Experience

Incredible. Excellent service, delicious full course Japanese style breakfast, relaxing and clean Onsen. They offered a free shuttle to the Miyajima ferry station when we left, overall a perfect experience, clean, professional, authentic food and Japanese hotel experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Janelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

We loved our stay at the hotel. They were very accommodating and even picked up our luggage from the ferry terminal so that we could maximize our time. I highly recommend.
Stayed 1 night in Apr 2025

6/10 Okay

Robert

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely traditional Japanese style hotel and room. Friendly staff and great location. Overall a lovely experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Manato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかった
Stayed 1 night in Mar 2025

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Ryokan Japanese hotel close to all the Miyajima places of interest. Good sized room for 2 and could accommodate 4. Made good use of public and private Onsen (hot baths) and fantastic Japanese food beautifully presented at both breakfast and dinner. Hotel staff couldn’t do enough to make you feel welcome and make sure you enjoyed your stay - Arigato!
Stayed 3 nights in Mar 2025

10/10 Excellent

benny

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and nice
Stayed 1 night in Mar 2025

10/10 Excellent

todd

Stayed 2 nights in Mar 2025

10/10 Excellent

Melchor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a lovely stay. Quiet area, super friendly staff and cozy, spacious rooms! Close to the shopping area and the hikes.
Stayed 1 night in Dec 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service

Grossly over priced

This hotel is grossly over priced for what it is offering. The public rooms are non existent, despite claims. The dining room is large and soulless, with mediocre service. Lighting in the bedroom is poor. There must be better value places to stay on Makoto island.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely quiet hotel/ryokan. Beautiful large room with everything set up for onsen the Japanese bath, which was also delightful. The staff was very very sweet and helpful. We didn’t eat at the hotel; there are wonderful restaurants within walking distance. The hotel is a few hundred meters from the tourist area which is very quiet after 5 pm. Great place.
Stayed 2 nights in Sep 2024

10/10 Excellent

Adrienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded our expectations. The staff were eager to make the stay as great as possible. Thank you.
Stayed 1 night in Sep 2024

10/10 Excellent

Trey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was outstanding.
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa Shuk Han

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs with great services. Nice location. Nice view.
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff. Very helpful with shuttle service and dinner plans at the hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Nicola

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional hotel, walking distance to main sights. Used the private onsen.
Stayed 1 night in Aug 2024

6/10 Okay

marta

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was extremely nice. Price was too high for the state of the hotel . Dinner was a rip off . Too expensive . Not great quality . Japanese style . Public bath nothing special
Stayed 1 night in Aug 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly, quiet and clean hotel

The staff at this hotel were friendly and very accommodating. The room was clean and had every amenity. The onsen was rejuvenating. Wonderful stay!
Stayed 1 night in Aug 2024

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice Japanese experience including bamboo mats and futons for sleeping. Public bath was also a good experience and Miyajima is wonderful.
Stayed 1 night in Jul 2024

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay and service! Many English speaking staff, hospitality above and beyond. Would stay again in a heartbeat
Stayed 2 nights in Jun 2024