Book Hilvan hotels

It was the first time i left an hotel after the first night. I booked it based on the reviews but left me disappointed. The staff is great, very nice and helpful, nothing against them. But the hotel conditions aren't the best. In the first room we found bugs and ants, so we were kindly moved to another room that was significantly smaller but a bit cleaner. The problem there was the security, the door didn't lock at all and we had to lock it with our suitcases during the night. As two women, we couldn't even sleep well. We decided to leave in the morning to another hotel because there were too many problems in only one night. We asked for a refund for the rest of the nights not used, getting a denial from the manager saying there is no refund and claming are terms of Expedia, which expedia denied. I am not saying don't go there but you know what you get.

The hotel is easy to find and is perfectly situated 15 min drive away from Mount Nemrut. The staff is helpful and speaks some English. The room was fully equipped and very spacious.

The room and toilet were very clean and larger than expected Staff were helpful and responsive , he actually met me at the main road to welcome me and assisted with my suitcases . Breakfast was adequate

Excellent experience I like the hotel and it seems very new hotel

Good staff, excellent dooman and manager Only thing wrong was that the pool was closed (seasonal)

Hotels in old Ottoman district narrow roads and ottoman architecture. Roads at night were dark enough and narrow enough to make my wife nervous. Hotels.com sent us an immediate con formation. However the hotelier rejected the confirmation and insisted that he needed to confirm it himself. As it turned out he had a room and we did book in after a half hour of conversation about how he needed to get hotels.com to recognize that he wanted to confirm