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La Terrasse

4.0 star property

Photo gallery for La Terrasse

Reception
Cocktail bar
Suite, Sauna | Living area
Garden
Suite (Marceline)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Parking included
  • Laundry

Explore the area

Map
36 Terrasse Saint-pierre, Douai, NORD, 59500
  • Place d'Armes
    ‪5 min walk‬
  • Douai Hotel de Ville
    ‪7 min walk‬
  • Ancienne Chartreuse
    ‪12 min walk‬
  • Lille (LIL-Lesquin)
    ‪30 min drive‬

Room options

View all photos for Suite,Sauna

Premium bedding, desk, laptop workspace, blackout curtains

Suite,Sauna

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Premium bedding, desk, laptop workspace, blackout curtains

Executive Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Premium bedding, desk, laptop workspace, blackout curtains

Triple Room

  • City view
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Standard Room, 2 Single Beds

ibis Douai Dechy

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (463)
The price is AU$243
for 1 room
includes taxes & fees
21 May - 22 May
ibis Douai Dechy

About the area

Douai

With a stay at La Terrasse in Douai, you'll be within a 10-minute walk of Douai Hotel de Ville and Notre Dame Church. .This hotel is 23.6 mi (37.9 km) from Pierre Mauroy Stadium and 23.8 mi (38.3 km) from Lille Grand Palais.

What's nearby

  • Place d'Armes - 5 min walk - 0.4 km
  • Douai Hotel de Ville - 7 min walk - 0.6 km
  • Notre Dame Church - 8 min walk - 0.7 km
  • Ancienne Chartreuse - 12 min walk - 1.0 km
  • Centre Historique Minier - 11 min drive - 9.4 km

Getting around

  • Douai Station - 8 min walk
  • Lille (LIL-Lesquin) - 30 min drive

Restaurants

  • ‪Subway - ‬4 min walk
  • ‪Au Bureau - ‬4 min walk
  • ‪Blue Note Café - ‬4 min walk
  • ‪Domino's Pizza - ‬4 min walk
  • ‪Le ferronnier dans les nuages - ‬3 min walk

About this property

La Terrasse

Hotel in Douai with a 24-hour front desk and a bar
La Terrasse offers 16 accommodations with complimentary bottled water and bathrobes. Beds feature premium bedding. Televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Douai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Make yourself at home in one of the 16 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services and a banquet hall.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Bar La Terrasse - This cocktail bar specializes in French cuisine.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Street parking available
  • Free uncovered self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: EUR 17 for adults and EUR 10 for children
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bar La Terrasse

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • 16 private bathrooms
  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.53 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 17 for adults and EUR 10 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Terrasse Douai
Terrasse Hotel Douai
La Terrasse Hotel
La Terrasse Douai
La Terrasse Hotel Douai

La Terrasse Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 59 out of 137 reviews
Rating 8 - Good. 43 out of 137 reviews
Rating 6 - Okay. 19 out of 137 reviews
Rating 4 - Poor. 12 out of 137 reviews
Rating 2 - Terrible. 4 out of 137 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Miss Jennifer H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal Town Centre Hotel

An ideal town centre location for a one night stay. We had two rooms, one standard and one executive and really there was little to choose between them, other than a little more space. Our rooms were on the second floor and it meant a two flight walk up, I'm not sure that there is a lift, perhaps in the other wing, so worth checking if stairs are an issue. Both had good shower rooms and we all slept well. A buffet breakfast was on offer and the receptionist offered to cook a choice of eggs for us all. This hotel used to have a notable restaurant but a change of ownership (and Covid) means that there is no longer an evening meal option. The hotel seemed very quiet for a Friday evening but it was mid March. The hotel has a private car park about 200m away but it looked more secure parking on the street directly in front of the hotel. We would be happy to stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dyana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Paul

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No Air Conditioning. No real shower facility. When we booked we understood thar the hotel had a restaurant, It was no longer functioning.
Stayed 1 night in Aug 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was a long way up on the second floor. No lift and very steep final flight of stairs. The curtain was not hung properly and the WC (and therefore the rest of the small room) was very smelly. The fire alarm went off just as i was getting to sleep and we were all out on the pavement for an hour, en deshabille.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value stay

Very friendly, helpful staff, let us have a tasty dinner even though we arrived late. Nice room, very clean, clean bathroom, loved the jacuzzi, all very good value. Only 2 less than perfect elements were no lift (fine for me, good exercise with the bags!) and the room was very warm. Lovely view from the room of the beautiful church. Many thanks for having us!
Stayed 1 night in Jun 2022

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delicious food

Excellent food - our second stay here - staff always very helpful
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful boutique hotel, howver they do have family rooms and we had our dog with us and it was all good.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely boutique hitel

Good location. Excellent ublic parking outside or two minutes walk away secure offroad parking. Lovely bar We will definitely return
Stayed 1 night in Jun 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly local hotel

Friendly hotel in decent location. Excellent restaurant, extensive and impressive wine list - though I think one or two of them have gone past their best. Absence of a lift would be a problem for some. Free parking outside only at weekends, but the rest of the time a small municipal fee.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient stopover for route North to tunnel 4 UK

Excellent food and wine, with good choice of menus and dining rooms. Also good range of breakfast items on buffet in lovely breakfast room.
Stayed 1 night in Sep 2018

10/10 Excellent

Pietro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful hotel in town centre

Extremely helpful and friendly staff. Quiet location and yet in the town centre. Private car park nearby.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

wendy, East Grinstead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved It

Touch of Old World faded glory. Such a change from Hotel groups. Interesting Art on the walls and a very pretty Good bar. Great Service Traditional food which was well presented and interesting flavours. We have stayed here several times over the last 15 years and not much has changed except some updating with better showers etc. We had my 5 year old grandson with us and they were very good with him and his food. My only criticism was 10 euros for two glasses of milk. Bit steep I thought. Will go there again

8/10 Good

Cécile

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Surpris !

Volet roulant salle de bains bloqué en position fermé. Débit chasse d eau trop faible. Plus de savon ds le distributeur de la douche. Un geste commercial nous a été octroyé, bon de 10% sur un prochain passage.
Stayed 1 night in Apr 2025

10/10 Excellent

FRANCOIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel très propre. Le personnel est au top, gentils et disponibles. Petit dej varié
Stayed 1 night in Mar 2025

8/10 Good

Hélène

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

pierre

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel à éviter

Cet hotel est annoncé 4 étoiles c'est en fait tout juste un 2 étoiles.Hotel à éviter !!!!!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Naomi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour confortable, la chambre et la salle de bains étaient propres et accueillants. Le personnel de l'hôtel est très agréable et efficace.
Stayed 2 nights in Mar 2025

8/10 Good

Benjamin

Stayed 1 night in Mar 2025

10/10 Excellent

Georges

Stayed 1 night in Mar 2025

10/10 Excellent

Roland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Manon

Stayed 1 night in Feb 2025