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The Hanoi Club Hotel & Residences

4.0 star property

Photo gallery for The Hanoi Club Hotel & Residences

Outdoor pool, pool umbrellas
Lobby sitting area
Superior Twin Room, 2 Single Beds (City View)
Exterior
Apartment, 2 Bedrooms | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
76 Yen Phu Street,Tay Ho District, Hanoi, 10000
  • Place, West Lake
    ‪1 min walk‬
  • Place, Tran Quoc Pagoda
    ‪10 min walk‬
  • Place, Dong Xuan Market
    ‪3 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪30 min drive‬

Room options

View all photos for Studio

Minibar, in-room safe, desk, blackout curtains

Studio

  • Sleeps 2

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

  • Sleeps 2

View all photos for Superior Twin Room

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room

  • Sleeps 2

View all photos for Superior Double Room, 1 King Bed (City View)

Superior Double Room, 1 King Bed (City View)

Superior Double Room, 1 King Bed (City View)

9.0 out of 10
Wonderful
(16 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds (City View)

Superior Twin Room, 2 Single Beds (City View)

Superior Twin Room, 2 Single Beds (City View)

9.0 out of 10
Wonderful
(4 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room, 1 King Bed (Partial Lake View)

Deluxe Double Room, 1 King Bed (Partial Lake View)

Deluxe Double Room, 1 King Bed (Partial Lake View)

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (City View)

Studio, 1 King Bed (City View)

Studio, 1 King Bed (City View)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Apartment, 1 Bedroom (City View)

Luxury Apartment, 1 Bedroom (City View)

Luxury Apartment, 1 Bedroom (City View)

  • 75 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • 99 sq m
  • Partial lake view
  • Sleeps 5
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

View all photos for Premier Double Room, Lake View

Premier Double Room, Lake View

Premier Double Room, Lake View

9.6 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room, Lake View

Premier Twin Room, Lake View

Premier Twin Room, Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

Premier Room with Lake View

  • Sleeps 2

View all photos for Superior Double Room Non Smoking

Minibar, in-room safe, desk, blackout curtains

Superior Double Room Non Smoking

  • Sleeps 2

View all photos for Premier King Room With Lake View

Minibar, in-room safe, desk, blackout curtains

Premier King Room With Lake View

  • Sleeps 2

View all photos for Premier Twin Room With Lake View

Minibar, in-room safe, desk, blackout curtains

Premier Twin Room With Lake View

  • Sleeps 2

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About the area

Hanoi

Located in Hanoi (Tay Ho), The Hanoi Club Hotel & Residences is steps from West Lake and a 4-minute drive from Hoan Kiem Lake. .This casino hotel is 1.2 mi (2 km) from Ho Chi Minh Mausoleum and 2.2 mi (3.5 km) from Hanoi Old Town Night Market.

What's nearby

  • West Lake - 1 min walk - 0.1 km
  • Tran Quoc Pagoda - 10 min walk - 0.9 km
  • Ho Chi Minh Mausoleum - 3 min drive - 1.9 km
  • Dong Xuan Market - 3 min drive - 2.3 km
  • Quan Chuong Gate - 3 min drive - 2.3 km

Getting around

  • Hanoi Long Bien Station - 2 min drive
  • Ga Co Loa Station - 16 min drive
  • Noi Bai Intl. Airport (HAN) - 20 min drive

Restaurants

  • ‪Double B’s Specialty Coffee & Brunch - ‬2 min walk
  • ‪Bún Chả Kính Mời - ‬1 min walk
  • ‪Mía Coffee - ‬3 min walk
  • ‪Banh Mi Gion Bao Minh - ‬3 min walk
  • ‪Xưa Nay - chè & trà - ‬4 min walk

About this property

The Hanoi Club Hotel & Residences

Family-friendly hotel with a full-service spa and a casino
The Hanoi Club Hotel & Residences offers 140 air-conditioned accommodations with fireplaces and minibars. 43-inch LCD televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

Children under 3 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Make yourself at home in one of the 140 air-conditioned rooms featuring fireplaces and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. After enjoying recreational amenities such as outdoor tennis courts and an outdoor pool, a lucky night at the casino is the perfect end to the day. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
The Hanoi Club Hotel & Residences has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 11:30 PM on request
  • Free self parking on site
  • Free covered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: VND 300,000 for adults and VND 300,000 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 outdoor tennis courts
  • Casino
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Outdoor pool
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Slot machine
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • On a lake
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Built in 2010
  • Reception hall
  • Renovated entire property - December 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Fireplace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 700000.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: VND 500000 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately VND 300000 for adults and VND 300000 for children
  • Airport shuttle fee: VND 660000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 700000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the health club, fitness facility, or hot tub, while guests under 3 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Club Hotel & Palais Residences
Club Palais Residences
Hanoi Club Hotel & Lake Palais Residences
Hanoi Club Lake Palais Residences
The Hanoi Club Hotel Hanoi
Hanoi Club Hotel Lake Palais Residences
Club Hotel Lake Palais Residences
Club Lake Palais Residences
The Hanoi Club Hotel Lake Palais Residences
The Hanoi & Residences Hanoi
The Hanoi Club Hotel Residences
The Hanoi Club Hotel & Residences Hotel
The Hanoi Club Hotel & Residences Hanoi
The Hanoi Club Hotel Lake Palais Residences
The Hanoi Club Hotel & Residences Hotel Hanoi

The Hanoi Club Hotel & Residences Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 259 out of 559 reviews
Rating 8 - Good. 224 out of 559 reviews
Rating 6 - Okay. 57 out of 559 reviews
Rating 4 - Poor. 8 out of 559 reviews
Rating 2 - Terrible. 11 out of 559 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jordan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in a good location.

Excellent hotel, room was very spacious and clean. Facilities are excellent, good gym, pool, tennis courts and a drive range. The walk in to the old quarter and other local attractions is pretty straight forward. Takes about 20-30 mins, taxis cost buttons and take about 10-15 mins. Friendly staff and very helpful. Pricier than other hotels but it’s got the luxury feel about it at a very reasonable price.
Stayed 4 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay for the second time in two months. I visited Hanoi Club with my brother who is disabled and the staff was absolutely amazing. I will definitely be back.
Stayed 5 nights in Sep 2025

10/10 Excellent

Puneetpal

Stayed 1 night in Sep 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2025

8/10 Good

Hannah

Liked: Cleanliness, property conditions & facilities, room comfort
Bit out of town, but
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, quiet when I was there. Very helpful friendly staff. Room was clean but dated. A little guidance in the restaurant for newcomers would be welcome.
Stayed 2 nights in Aug 2025

6/10 Okay

Heather

Liked: Cleanliness, property conditions & facilities, room comfort

Can’t really judge as renovation work taking place

They were having renovation work completed so it wasn’t a particularly quiet or peaceful time to stay. The sound proofing of the rooms wasn’t great therefore it was quite noisy at times. The bed was very comfortable but the bathroom was very small. There was a lovely view from the room.
Stayed 4 nights in Aug 2025

10/10 Excellent

Alivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Property is good and clean,and a bit busy on the entrance but the bellhops and the porters are really really friendly and helpful but the senior person who assisted us in the front desk is curt and non smiling The breakfast menu does not have many options at that time.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel for the price paid

The staff are very friendly. Various facilities are available for exercise (swimming pool, fitness club, driving range). The variety of food at the breakfast buffet is commensurate with the price paid. The rooms do not feel cramped. I was provided with a free minibar.
Stayed 2 nights in Jul 2025

6/10 Okay

sharon

B
Stayed 3 nights in Jul 2025

8/10 Good

Haidee

Travelled with family
Liked: Cleanliness, amenities
Its central to the tourist spots. Friendly staff.buffet breakfast was good. Rooms are spacious.
Stayed 3 nights in Jul 2025

8/10 Good

MANOJKUMAR GOVINDLALJI

Travelled with family
Liked: Cleanliness, property conditions & facilities
While hotel is good the area is not recommended and it is far
Stayed 2 nights in Jul 2025

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Zhaodi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

geraud

Stayed 3 nights in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time I say that this hotel, but I strongly recommend. Excellent location overlooking lake good breakfast excellent rooms. They even have a golf driving range and a pool. The spa service is also excellent
Stayed 2 nights in Jun 2025

10/10 Excellent

MIGUEL

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
really nice hotel , you can get a very good value for your money
Stayed 1 night in Apr 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely position of the hotel overlooking West Lake. Amazing pool and great gym. Courteous staff especially the bell boy Alex. Servicing of the room very good too.
Stayed 9 nights in May 2025

10/10 Excellent

prakash

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool, Zym, Golf is amazong at this hotel. Also the breakfast and staffs are very respectful and helpful. Definately a class of hotel, will come back again.
Stayed 4 nights in May 2025

10/10 Excellent

John Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price. Nice quiet area, really nice amenities (pool, gym, golf range)
Stayed 1 night in Apr 2025

10/10 Excellent

Wanita

Stayed 1 night in Apr 2025

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly oasis in Hanoi

Stayed a number of times in recent years. Nice overall improvements to the property. Lots of facilities on site. Very nice restaurant and wide ranging menu selections. Staff is always super friendly and helpful. Good location encountered from airport into downtown and most of the attractions. Special note to golfers:excellent driving range facility!
Stayed 5 nights in Apr 2025