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TU House

3.0 star property

Photo gallery for TU House

Honeymoon Room, City View
Breakfast area
Honeymoon Room, Balcony | Balcony
Staircase
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
118 Ngoc Ha, Ba Dinh District, Hanoi
  • Place, Hanoi Botanical Garden
    ‪1 min walk‬
  • Place, Ho Chi Minh Mausoleum
    ‪5 min walk‬
  • Place, West Lake
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪34 min drive‬

Room options

View all photos for Honeymoon Room, City View

Honeymoon Room, City View

Honeymoon Room, City View

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Honeymoon Room, Balcony

Honeymoon Room, Balcony

Honeymoon Room, Balcony

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Queen Beds

Family Room, 2 Queen Beds

Family Room, 2 Queen Beds

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Interior
Maison d'Orient Hotel
Old Quarter
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 278 reviews
The price is AU$62
includes taxes & fees
16 May - 17 May
Maison d'Orient Hotel

About the area

Hanoi

With a stay at TU House, you'll be centrally located in Hanoi, steps from Hanoi Botanical Garden and within a 10-minute walk of Ho Chi Minh Mausoleum. .This hotel is 0.8 mi (1.3 km) from Embassy of China and 0.9 mi (1.5 km) from Temple of Literature.

What's nearby

  • Hanoi Botanical Garden - 1 min walk - 0.1 km
  • Ho Chi Minh Mausoleum - 5 min walk - 0.5 km
  • West Lake - 7 min walk - 0.6 km
  • Dong Xuan Market - 4 min drive - 2.2 km
  • Hoan Kiem Lake - 7 min drive - 3.7 km

Getting around

  • Hanoi Railway Station - 7 min drive
  • Noi Bai Intl. Airport (HAN) - 37 min drive

Restaurants

  • ‪Simple Kafe - ‬10 min walk
  • ‪Buncha - ‬6 min walk
  • ‪Phiên - ‬4 min walk
  • ‪Sóng Sánh Café - ‬4 min walk
  • ‪Bia Hơi 19C Ngọc Hà - ‬2 min walk

About this property

TU House

TU House offers 20 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 20 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features tour/ticket assistance, a picnic area, and barbecue grills.
At TU House, enjoy a satisfying meal at the restaurant.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
TU House has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Onsite motorcycle parking only

Food and drink

  • A restaurant

Things to do

  • Free bicycle rentals
  • Playground
  • Scooter/moped rentals

Family friendly

  • Baby bath
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 AM

Late check-in subject to availability

Minimum check-in age: 16

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

The property charges 3 percent for credit card payments

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: VND 350000 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TU House Hotel Hanoi

TU House Hotel

TU House Hanoi

TU House Hotel

TU House Hanoi

TU House Hotel Hanoi

TU House Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 35 out of 70 reviews
Rating 8 - Good. 24 out of 70 reviews
Rating 6 - Okay. 6 out of 70 reviews
Rating 4 - Poor. 2 out of 70 reviews
Rating 2 - Terrible. 3 out of 70 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Brad, Toronto

Disliked: Cleanliness, amenities, property conditions & facilities
Young man at the desk was polite and responded quickly to my concerns but the facility was disappointing. The lobby was dark and cluttered, there were housekeeping supplies stacked on the landing outside the room, the bathroom fixtures were dirty, safe didn’t work and wasn’t bolted down, A/C was broken, condoms were provided but coffee or tea to have make with the kettle was not. Neighborhood is not very active after dark either, not much to eat or drink. It’s a dive, honestly.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly receptionist and he was very helpful, booking rides for me and recommending places to visit
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like most about this hotel is the staffs. They gave a very warm welcome, very kind and helpful. The room is very clean and big, bed is super comfortable.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Staffs are fairly, friendly, and helpful. Facilities have just fairly to use
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, good English speaking staff, next to Botanical Garden
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Unfortunately our air conditioning was not working properly in room 302. Staff did provide a fan which helped a bit but room was very h oh t and uncomfortable. Stayed in this toom 16 months ago and same issue. Staff were very helpful. Bed was very comfortable. Would stay there again but not in room 302.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Mar 2019

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Place is good but hotels.com misleading with facilities. Our booking showed 40 inch tv and safe in room but not true. It also says restaurant but they do not have this either . Please maybe add that there are no ground floor rooms and no lift for those who are not traveling light .having said that I would still recommended
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff make you feel right at home and will help you out with anything it was a nice week for me here
Stayed 6 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location,great room - received free upgrade, excellent staff, would definitely rebook at Tu House
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was awful. Mould in the bathroom. Dirty linen. Staff very unhelpful. We were booked for 4 nights. Checked out after one night and went and stayed elsewhere.
Stayed 5 nights in Dec 2018

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tu House was a very nice place to stay. It was clean and comfortable. The bed was firm, but not overly hard. The shower had hot and cold water. The staff was friendly. I was ill and they showed great concern and asked about how I was feeling. There is a great local restaurant down the street. It is a short walk from the Ho Chi Minh museum, mausoleum, and presidential palace. It is located away from the main tourist area so it is quieter though lacks some conveniences. I recommend staying here if you prefer something less crowded. I would be willing to stay here again.
Stayed 1 night in Nov 2018

10/10 Excellent

Richard

We arrived late it what seemed a sketchy part of town but were happy to find the woman at reception spoke English very well. The room was clean and staff were friendly. We even had a breakfast thrown in. Great deal for $20!
Stayed 1 night in Nov 2018

8/10 Good

Bob, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good staff and we had a spacious room. Breaywas spartan but we knew that ahead of time
Stayed 2 nights in Nov 2018

8/10 Good

Chris, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location to the historic sites in Ba Dinh

Hotel room was extremely huge and the room provided many things which other hotels didn't. Had a hairdryer, power extension cord, laundry basket, laundry hanger, smart TV, WiFi router, balcony. The homestay has many kittens with their mother cat which were adorable. Spoke briefly with the lady owner and she was really friendly.
Stayed 2 nights in Jul 2018

8/10 Good

Ca

Liked: Cleanliness, property conditions & facilities, room comfort

Great room.

The hotel had asked us to confirm arrival time so they could arrange better service. So when the porter didn't lift a finger to help with our bags, I wondered why bother asking. Room was really big and nicely decorated. It was quiet outside. The next day, breakfast was a room wih a kettle and no staff. When I located the staff member, she seemed to find it very strange that we wanted breakfast to go and asked if we had a bag to put it in, despite our previous confirmation this would be ok.
Stayed 1 night in Jul 2018

10/10 Excellent

Matt, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly, Helpful Staff

Spent a week here, never a problem, comfortable room, friendly helpful staff willing to help you see the interesting sights of Hanoi. Beautiful Botanical gardens just across the road and close to Ho Chi Minh Museum. Intend to stay there again and would recommend this Hotel to anyone Interested in staying in Hanoi.
Stayed 7 nights in Jul 2018

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel!

I thoroughly enjoyed my stay at TU House! The room was spacious and clean, while the hospitality was excellent.
Stayed 3 nights in Jun 2018

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Hanoi trip during summer

Pleasant stay. Won't drive a hole for budget travellers. Attempts to please. Bf served. Helpful
Stayed 5 nights in Jun 2018

8/10 Good

Saracha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2018

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

visited Hanoi 3/25/18 - 4/7/18

My cousin and I stayed at Tu House a total of 7 days out of 2 weeks. Loved all of the staff. Ana and Chi (Spelling ?) were so friendly and helpful. They have eggs, toast and coffee in the little kitchen downstairs. Ana and Chi always insisted on making it for us, which they didn't have to do. I paid in advance on Expedia so check in was quick and no fuss. You're not staying at the HIlton, so the room is what you would expect at a homestay. Dirt, dust and critters are to be expected. Beds were comfortable, bedding looked clean. Fresh towels every day, 3n1 coffee and hot water pot were in the room. So pretty much everything you need since you're out sightseeing most of the day. A few steps away on the left is a coffee shop and to the right is a bakery, which were nice. Hanoi is a very busy city, honking horns and noises from people outside are constant 24/7. If you are a light sleeper, this probably isn't the best place to stay. Noise subsides around midnight and starts up again around 4 or 5. We were usually exhausted from all of the sightseeing that we fell right asleep, so noise wasn't too much of a problem, but should be expected in this city. No matter where you stay, you are ultimately going to have to use Uber or taxis to get around. It's just unavoidable. So although you are not in the heart of the old district or Westlake, you can easily catch an Uber or taxi. They are literally everywhere. I highly recommend Tu House for those who are looking for an inexpensive, clean
Stayed 4 nights in Apr 2018

8/10 Good

Saraswati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Comfortable and Friendly

Tu House was very clean, the room and bed very comfortable, and the staff were very friendly and helpful. It is a small place outside of the Old Quarter area but still centrally located near tourist destinations. If you don't like the mania of the Old Quarter but still want to be near enough to visit central Hanoi this is a nice choice and we really appreciated their help booking cars etc.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located a short distance fromthe botanical gardens, the Ho Chi Minh Museum and Mausoleum, and the presidential palace. Excellent air conditioning and good wifi. Free bottled water in the room. Staff was very friendly and efficient. Only thing worth noting is that the bed is very firm (not a problem for me, but others might be more picky) and that it is a wet bathroom which some may not like. All in all a great room at a great value.
Stayed 1 night in Mar 2018