See all properties
Save

Azen Westlake Hotel Hanoi

3.0 star property

Photo gallery for Azen Westlake Hotel Hanoi

Executive Double Room, 1 King Bed, Lakeside
Property grounds
Reception
Dining
Couples’ dining

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View map
156 P. Yen Phu,Tay Ho, Ha Noi, Ha Noi, 100000
  • Place, West Lake
    ‪1 min walk‬
  • Place, Tran Quoc Pagoda
    ‪15 min walk‬
  • Place, Ho Chi Minh Mausoleum
    ‪4 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Queen Bed, City View

Deluxe Double Room, 1 Queen Bed, City View

Deluxe Double Room, 1 Queen Bed, City View

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Private Bathroom, City View

Deluxe Room, 1 King Bed, Private Bathroom, City View

Deluxe Room, 1 King Bed, Private Bathroom, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Single Beds, Non Smoking

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Double Room, 1 King Bed, City View

Junior Double Room, 1 King Bed, City View

Junior Double Room, 1 King Bed, City View

  • Lake view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed, Lakeside

Executive Double Room, 1 King Bed, Lakeside

Executive Double Room, 1 King Bed, Lakeside

  • Lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room, Multiple Beds, City View

Deluxe Triple Room, Multiple Beds, City View

Deluxe Triple Room, Multiple Beds, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for Premier Quadruple Room, City View

Premier Quadruple Room, City View

Premier Quadruple Room, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Similar properties

Lobby
Oriental Palace Apartments Hanoi
Tay Ho
  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
3.9 out of 5, Good, 38 reviews
The price is AU$49
includes taxes & fees
20 Apr - 21 Apr
Oriental Palace Apartments Hanoi

About the area

Hanoi

With a stay at Azen Westlake Hotel Hanoi in Hanoi (Tay Ho), you'll be within a 5-minute drive of Hoan Kiem Lake and West Lake. .This hotel is 2.5 mi (4 km) from Hanoi Old Town Night Market and 1.5 mi (2.4 km) from Ho Chi Minh Mausoleum.

What's nearby

  • West Lake - 1 min walk - 0.1 km
  • Tran Quoc Pagoda - 15 min walk - 1.3 km
  • Quan Thanh Temple - 3 min drive - 2.2 km
  • Ho Chi Minh Mausoleum - 4 min drive - 2.6 km
  • Dong Xuan Market - 4 min drive - 3.0 km

Getting around

  • Hanoi Long Bien Station - 8 min drive
  • Ga Co Loa Station - 17 min drive
  • Noi Bai Intl. Airport (HAN) - 34 min drive

Restaurants

  • ‪Double B’s Specialty Coffee & Brunch - ‬6 min walk
  • ‪Banh Mi Gion Bao Minh - ‬7 min walk
  • ‪Colonel Qúy's Star Café - ‬9 min walk
  • ‪6 Degrees Cafe - ‬2 min walk
  • ‪Mây Coffee Shop - ‬6 min walk

About this property

Azen Westlake Hotel Hanoi

Azen Westlake Hotel Hanoi offers 42 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Make yourself at home in one of the 42 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Pamper yourself with onsite massages or make use of the other amenities, which include wedding services and a fireplace in the lobby. Additional amenities at this hotel include tour/ticket assistance and a reception hall.
Satisfy your appetite at one of the hotel's 8 restaurants.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
Azen Westlake Hotel Hanoi has 8 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • 8 restaurants
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Coworking space
  • Meeting rooms

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift (203 centimetre wide door)
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Fan
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for VND 2500000.0 per day

Payment types

Important information

Optional extras

  • Airport shuttle fee: VND 300000 per vehicle (maximum occupancy 4)
  • Crib (infant bed) fee: VND 2500000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Azen Westlake Hotel Hanoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

9.6/10

Cleanliness

10/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge, nice room! Very comfortable. Staff was tremendous and helpful. I’d stay here again in a heartbeat
Stayed 5 nights in Mar 2026

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms cleaned daily, staff very curtious and friendly
Stayed 10 nights in Feb 2026

6/10 Okay

Elisabeth

Travelled with family
Liked: Cleanliness, staff & service
Das Hotel befindet sich aktuell im Umbau, viele Zimmer sind nicht bezugsfähig und man merkt auch viel von der Baustelle. In unserem Zimmer funktionierte beispielsweise auch die Klimaanlage nicht richtig und die Fenster waren noch nicht fertig saniert. Personal super freundlich und hilfsbereit und abgesehen von der Baustelle auch sauber! Für den Preis absolut ok.
Stayed 1 night in Mar 2026

10/10 Excellent

Yang, Adachi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客室は基本的に清潔です。すべてのスタッフは親切かつ丁寧です。ホテルの立地はとてもいいです。周辺に美味しい店が多くて、ウエストレイクに近くて、カフェ店も多くてとても便利です。タクシーでold quarte(旧市街)まで15分ぐらいです。私は初めてベトナムに訪問するけど、マネジャーは色々やってくれて、ここに泊まったらとても安心でした！今度チャンスがあればまたここに泊まりたいです。一点だけ良くないのが泊まる期間中、ホテルはリフォームしているので、ホールにちょっとごちゃごちゃでした。現在は施工が終わりました。
Stayed 4 nights in Mar 2026