10/10 Excellent
winn, Ferndale
7 Oct 2025
Liked: Cleanliness, staff & service, property conditions & facilities
winn
Stayed 1 night in Oct 2025
Azen Lakeside Hotel & Travel
3.0 star property
Photo gallery for Azen Lakeside Hotel & Travel
Reviews
1010 out of 10
Exceptional
Popular amenities
- Spa
- Housekeeping
- 24/7 front desk
- Laundry
- Air conditioning
- Free WiFi
Explore the area
37 Pho Duc Chinh, 1, Hanoi, 100000
- West LakePlace, West Lake2 min walk
- Hanoi Old Town Night MarketPlace, Hanoi Old Town Night Market2 min drive
- Hoan Kiem LakePlace, Hoan Kiem Lake3 min drive
- Hanoi (HAN-Noi Bai Intl.)Airport, Hanoi (HAN-Noi Bai Intl.)24 min drive
Room options
View all photos for Superior Double Room
Superior Double Room
- 22 sq m
- Sleeps 2
- 1 Queen Bed
View all photos for Deluxe Double or Twin Room, Patio, Courtyard View
Deluxe Double or Twin Room, Patio, Courtyard View
- 28 sq m
- City view
- Sleeps 3
- 1 King Bed OR 2 Large Twin Beds
View all photos for Deluxe Double Room, City View
Deluxe Double Room, City View
- 25 sq m
- City view
- Sleeps 3
- 1 King Bed
View all photos for Junior Double Room, 1 King Bed, Balcony, Lake View
Junior Double Room, 1 King Bed, Balcony, Lake View
- 30 sq m
- Lake view
- Sleeps 3
- 1 King Bed
View all photos for Luxury Double Room, Lake View
Luxury Double Room, Lake View
- 35 sq m
- Lake view
- Sleeps 3
- 1 King Bed
View all photos for Premium Triple Room, Courtyard View
Premium Triple Room, Courtyard View
- 40 sq m
- Sleeps 4
- 1 King Bed and 1 Large Twin Bed
View all photos for Premium Quadruple Room, Courtyard View
Premium Quadruple Room, Courtyard View
- 40 sq m
- Sleeps 6
- 2 King Beds
View all photos for Standard Room, 1 Bedroom
Standard Room, 1 Bedroom
- 20 sq m
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Similar properties
MoonLight Tay Ho
MoonLight Tay Ho
Tay Ho
- Kitchen
- Parking included
- Free WiFi
- Air conditioning
4.5 out of 5, Wonderful, 62 reviews
4.5
Wonderful
62 reviews
The price is AU$48
AU$48
includes taxes & fees
2 Dec - 3 Dec
Nature Hotel - Lac Long Quan
Nature Hotel - Lac Long Quan
Tay Ho
- Breakfast included
- Spa
- Free WiFi
- Restaurant
4.2 out of 5, Very good, 14 reviews
4.2
Very good
14 reviews
The price is AU$66
AU$66
includes taxes & fees
11 Nov - 12 Nov
Hanoi Royal Premium Hotel
Hanoi Royal Premium Hotel
Old Quarter
- Breakfast included
- Spa
- Free WiFi
- Restaurant
5.0 out of 5, Exceptional, 1,409 reviews
5
Exceptional
1,409 reviews
The price is AU$99
AU$99
includes taxes & fees
2 Dec - 3 Dec
Hanoi Indochine Premium Hotel
Hanoi Indochine Premium Hotel
Old Quarter
- Breakfast included
- Spa
- Parking included
- Free WiFi
5.0 out of 5, Exceptional, 1,095 reviews
5
Exceptional
1,095 reviews
The price is AU$102
AU$102
includes taxes & fees
2 Dec - 3 Dec
Eclipse Legend Hotel
Eclipse Legend Hotel
Old Quarter
- Spa
- Free WiFi
- Restaurant
- Air conditioning
4.5 out of 5, Wonderful, 482 reviews
4.5
Wonderful
482 reviews
VNAHOMES APARTHOTEL
VNAHOMES APARTHOTEL
Tay Ho
- Washer
- Dryer
- Free WiFi
- Air conditioning
4.7 out of 5, Exceptional, 66 reviews
4.7
Exceptional
66 reviews
Hanoi Royal Palace Hotel 2
Hanoi Royal Palace Hotel 2
Old Quarter
- Breakfast included
- Spa
- Free WiFi
- Restaurant
4.8 out of 5, Exceptional, 5,847 reviews
4.8
Exceptional
5,847 reviews
The price is AU$110
AU$110
includes taxes & fees
29 Nov - 30 Nov
Wilque Hotel Hanoi
Wilque Hotel Hanoi
Ba Dinh
- Free WiFi
- Air conditioning
- Laundry
- Housekeeping
4.8 out of 5, Exceptional, 11 reviews
4.8
Exceptional
11 reviews
Le Petit Prince Hanoi Hotel & Rooftop Bar
Le Petit Prince Hanoi Hotel & Rooftop Bar
Old Quarter
- Breakfast included
- Spa
- Free WiFi
- Restaurant
4.6 out of 5, Wonderful, 960 reviews
4.6
Wonderful
960 reviews
Hanoi Morning Hotel
Hanoi Morning Hotel
Old Quarter
- Free WiFi
- Restaurant
- Air conditioning
- Laundry
4.4 out of 5, Excellent, 498 reviews
4.4
Excellent
498 reviews
The price is AU$70
AU$70
includes taxes & fees
9 Nov - 10 Nov
About the area
Hanoi
A stay at Azen Lakeside Hotel & Travel places you in the heart of Hanoi, steps from West Lake and a 2-minute drive from Ho Chi Minh Mausoleum. .This spa hotel is 1.4 mi (2.3 km) from Dong Xuan Market and 1.4 mi (2.3 km) from Quan Chuong Gate.
What's nearby
- West Lake - 2 min walk - 0.2 km
- Dong Xuan Market - 20 min walk - 1.7 km
- Ho Chi Minh Mausoleum - 2 min drive - 1.9 km
- Hanoi Old Town Night Market - 2 min drive - 2.3 km
- Hoan Kiem Lake - 3 min drive - 2.6 km
Getting around
- Hanoi Long Bien Station - 6 min drive
- Ga Co Loa Station - 17 min drive
- Noi Bai Intl. Airport (HAN) - 32 min drive
Restaurants
- Circle K - 2 min walk
- Tacos - Fresh And More - 2 min walk
- Cộng Càphê - 1 min walk
- Oleoleo Coffee Books & Cats - 2 min walk
- Summit Lounge at Pan Pacific Hanoi - 3 min walk
About this property
Azen Lakeside Hotel & Travel
Hotel with 10 restaurants, steps from West Lake
Azen Lakeside Hotel & Travel offers 32 accommodations, which are accessible via exterior corridors and feature fireplaces and minibars (stocked with some free items). These individually decorated and furnished accommodations have separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages, Swedish massages, and Thai massages. The spa is open daily.
Treat yourself to a stay in one of the 32 individually decorated guestrooms, featuring fireplaces and Smart televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages. This hotel also features complimentary wireless internet access, a communal living room, and tour/ticket assistance.
Satisfy your appetite at one of the hotel's 10 restaurants.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Azen Lakeside Hotel & Travel has 10 restaurants on site.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired internet
- In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
- Available in some public areas: Free WiFi
Parking and transport
- Free offsite parking within 5 metres
- Street parking available
- 24-hour return airport shuttle at scheduled times and on request for a surcharge
Food and drink
- 10 restaurants
Things to do
- Bicycle cleaning area
- Bicycle repair station
- Bicycle storage
- Bicycle tours
- Full-service spa
- TV in common areas
Family friendly
- Grocery/convenience store
- Laundry facilities
- Mini-fridge
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Grocery/convenience store
- Laundry facilities
- Lockers
- Luggage storage
- Newspapers in lobby
- Safe at front desk
- Shared refrigerator
- Water dispenser
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Tour and ticket assistance
Business services
- Business centre
Outdoors
- In a nature reserve
Full-service spa
- In-room massages
- Spa open daily
- Sports massages
- Swedish massages
- Thai massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible airport shuttle
- Doorbell and phone notification
- Grab bar in shower (70 centimetre high)
- Hand-held showerhead
- Hardwood flooring in room
- Height-adjustable showerhead
- No lift
- Roll-in shower (110 centimetre wide)
- Visual doorbell notification
- Visual fire alarm
More
- Communal living room
- Designated smoking areas
- Reception hall
Room amenities
Bedroom
- Blackout drapes
- Down comforter
- Egyptian cotton sheets
- Hypo-allergenic bedding
- Memory foam mattress
- Pillow menu
Bathroom
- Bidet
- Children's robes
- Children's slippers
- Designer toiletries
- Dressing gowns
- Hair dryer
- Hydromassage showerhead
- Private bathroom
- Shampoo
- Shower
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Entertainment
- 42-inch smart TV with premium cable channels
Food and drink
- Cleaning supplies
- Electric kettle
- Free bottled water
- Free minibar (limited items)
- Meal delivery service
- Mini-fridge
- Paper towels
- Restaurant dining guides
- Tea bags/instant coffee
More
- Access via exterior corridors
- Air conditioning (climate-controlled)
- Cleaning products are eco-friendly
- Desk
- Desk chair
- Electrical adapters
- Fan
- Fireplace
- Free local calls
- Heating (climate-controlled)
- Individual decor
- Individual furnishings
- Iron/ironing board on request
- Laptop workspace
- Phone
- Safe
- Separate sitting area
- Soundproofed rooms
- Window screens
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 15
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for VND 300000.0 per day
Payment types
Important information
Optional extras
- Airport shuttle fee: VND 600000 per vehicle (roundtrip, maximum occupancy 0)
- Rollaway bed fee: VND 300000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Azen Lakeside Hotel Travel
Azen Lakeside & Travel Hanoi
Azen Lakeside Hotel & Travel Hotel
Azen Lakeside Hotel & Travel Hanoi
Azen Lakeside Hotel & Travel Hotel Hanoi
Azen Lakeside Hotel & Travel Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 1 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
10/10
Property conditions & facilities