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Shangri-La Hangzhou

4.5 star property

Photo gallery for Shangri-La Hangzhou

Restaurant
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Porch
Birthday party area
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Parking included
  • Breakfast available
  • Laundry

Explore the area

View map
78 Beishan Road, Hangzhou, Zhejiang, 310007
  • Place, West Lake
    ‪1 min drive‬
  • Place, Zhejiang University Yuquan Campus
    ‪3 min drive‬
  • Place, Hangzhou Tower Shopping Mall
    ‪6 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪34 min drive‬

Room options

View all photos for Garden Deluxe Room - Near Lake

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Garden Deluxe Room - Near Lake

  • Sleeps 2

View all photos for Deluxe Room - Mountain-View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room - Mountain-View

  • Sleeps 2

View all photos for Deluxe Lodge Enjoyment

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Lodge Enjoyment

  • Sleeps 2

View all photos for West Wing Lakeside Gardenview King

West Wing Lakeside Gardenview King

West Wing Lakeside Gardenview King

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for West Wing Hillview King

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

West Wing Hillview King

8.0 out of 10
Very good
(2 reviews)
  • 36 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for West Wing Lakeside Gardenview Twin

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

West Wing Lakeside Gardenview Twin

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for West Superior Hillview Twin

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

West Superior Hillview Twin

7.0 out of 10
Good
(4 reviews)
  • 36 sq m
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

View all photos for West Wing Executive Suite

West Wing Executive Suite

West Wing Executive Suite

  • 52 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for West Wing Horizon Lakeside Gardenview King

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

West Wing Horizon Lakeside Gardenview King

  • 36 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for West Wing Horizon Hillview King

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

West Wing Horizon Hillview King

  • 37 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for West Wing Horizon Hillview Twin

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

West Wing Horizon Hillview Twin

  • 36 sq m
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Cute Family Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Cute Family Room

  • Sleeps 2

View all photos for Family-friendly Suite

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Family-friendly Suite

  • Sleeps 3

View all photos for 2-bed Room With Mountain View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

2-bed Room With Mountain View

  • Sleeps 2

View all photos for Garden-view Room-Two Beds

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Garden-view Room-Two Beds

  • Sleeps 2

View all photos for Queen Room With Mountain View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Queen Room With Mountain View

  • Sleeps 2

View all photos for Garden-view Room-King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Garden-view Room-King Bed

  • Sleeps 2

View all photos for Deluxe Lodge Mountain-View Double Bed Room (Overview Of Quiet Natural Scenery)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Lodge Mountain-View Double Bed Room (Overview Of Quiet Natural Scenery)

  • Sleeps 2

View all photos for Deluxe Lodge Mountain-View Twin Room (Overview Of Quiet Natural Scenery)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Lodge Mountain-View Twin Room (Overview Of Quiet Natural Scenery)

  • Sleeps 2

View all photos for Lakeside Joint Living Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Lakeside Joint Living Room

  • Sleeps 4

View all photos for Deluxe Lodge Garden-View Twin Room (Overview Of Secluded Gardens)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Lodge Garden-View Twin Room (Overview Of Secluded Gardens)

  • Sleeps 2

View all photos for Suite - With View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite - With View

  • Sleeps 2

View all photos for Octonauts Family Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Octonauts Family Room

  • Sleeps 2

View all photos for Pleasant Goat And Big Big Wolf Family Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Pleasant Goat And Big Big Wolf Family Room

  • Sleeps 2

View all photos for Deluxe Room (2 Beds)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room (2 Beds)

  • Sleeps 2

View all photos for Executive Suite

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Executive Suite

  • Sleeps 3

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About the area

Hangzhou

With a stay at Shangri-La Hangzhou in Hangzhou (Xihu), you'll be within a 10-minute walk of West Lake and Quyuan Park. .This family-friendly hotel is 0.1 mi (0.2 km) from Yui Fei Temple and 0.1 mi (0.2 km) from Solitary Hill.

What's nearby

  • West Lake - 1 min drive - 0.4 km
  • Zhejiang University Yuquan Campus - 3 min drive - 2.5 km
  • Lingyin Temple - 5 min drive - 4.3 km
  • Hangzhou Tower Shopping Mall - 6 min drive - 6.4 km
  • Wulin Square - 6 min drive - 3.9 km

Getting around

  • Huanglong Cave Station - 3 min drive
  • Hangzhou Station - 19 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 45 min drive

Restaurants

  • ‪金沙厅 - ‬16 min walk
  • ‪咬不得高祖生煎 - ‬3 min walk
  • ‪Coffee Garden - ‬1 min walk
  • ‪新新饭店 - ‬10 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Shangri-La Hangzhou

Lakefront hotel with 2 restaurants and a health club
Shangri-La Hangzhou offers 198 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually decorated. 37-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 198 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including a health club and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Hangzhou? This hotel has 9688 square feet (900 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM.
Shangri-La Hangzhou has 2 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CNY 184 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Health club
  • Hiking/biking trails
  • Playground

Family friendly

  • Children's toys
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Playground
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (9,688 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator on request

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 184 per person
  • Airport shuttle fee: CNY 600 per vehicle (one-way)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hangzhou Shangri-La
Hangzhou Shangri-La Hotel
Hotel Hangzhou
Hotel Shangri-La Hangzhou
Shangri-La Hangzhou
Shangri-La Hangzhou Hotel
Shangri-La Hotel Hangzhou
Hangzhou Shangri La
Shangri La Hangzhou
Shangri-La Hangzhou Hotel
Shangri La Hotel Hangzhou
Shangri-La Hangzhou Hangzhou
Shangri-La Hangzhou Hotel Hangzhou