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Heartland Ambassador Hotel Hamilton

3.0 star property

Photo gallery for Heartland Ambassador Hotel Hamilton

1 Bedroom Motel Unit | Extra beds
Daily cooked-to-order breakfast for a fee
Front of property
Outdoor spa tub
Property entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
86 Ulster Street, Whitiora, Hamilton, Waikato, 3200
  • Place, Hamilton Central Business District
    ‪3 min walk‬
  • Place, FMG Stadium Waikato
    ‪10 min walk‬
  • Place, SkyCity Hamilton
    ‪16 min walk‬
  • Airport, Hamilton (HLZ-Hamilton Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Two Queen Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Two Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

View all photos for Superior Plus Studio

Desk, iron/ironing board, free WiFi, bed sheets

Superior Plus Studio

  • Sleeps 4

View all photos for Superior Twin Queen

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Queen

8.8 out of 10
Excellent
(19 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Motel Unit

1 Bedroom Motel Unit | Extra beds

1 Bedroom Motel Unit

8.6 out of 10
Excellent
(25 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Standard Twin Queen

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Queen

9.0 out of 10
Wonderful
(23 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Bedroom Motel Unit

2 Bedroom Motel Unit

2 Bedroom Motel Unit

8.4 out of 10
Very good
(14 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 4 Single Beds

View all photos for Superior Plus Twin Queen

Superior Plus Twin Queen

Superior Plus Twin Queen

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room With Two Queen Beds

  • Sleeps 4

View all photos for Two Bedroom Motel Unit

Desk, iron/ironing board, free WiFi, bed sheets

Two Bedroom Motel Unit

  • Sleeps 6

View all photos for Studio Motel Unit

Desk, iron/ironing board, free WiFi, bed sheets

Studio Motel Unit

  • Sleeps 4

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About the area

Hamilton

With a stay at Heartland Ambassador Hotel Hamilton in Hamilton (Whitiora), you'll be a 4-minute walk from Hamilton Central Business District and 5 minutes by foot from Whitiora Bible Church. .This family-friendly hotel is 0.3 mi (0.5 km) from Waikato River and 0.4 mi (0.7 km) from FMG Stadium Waikato.

What's nearby

  • Hamilton Central Business District - 3 min walk - 0.3 km
  • Waikato River - 5 min walk - 0.5 km
  • FMG Stadium Waikato - 10 min walk - 0.9 km
  • Hamilton Centre Place - 11 min walk - 1.0 km
  • SkyCity Hamilton - 16 min walk - 1.4 km

Getting around

  • Hamilton (HLZ-Hamilton Intl.) - 18 min drive

Restaurants

  • ‪Subway - ‬2 min walk
  • ‪Theomroma Chocolate Lounge - ‬14 min walk
  • ‪French Tart Cafe - ‬15 min walk
  • ‪KFC - ‬2 min walk
  • ‪The Londoner - ‬10 min walk

About this property

Heartland Ambassador Hotel Hamilton

Heartland Ambassador Hotel Hamilton offers 51 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations offer separate dining areas. 30-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site.
Make yourself at home in one of the 51 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a hot tub. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 32 for adults and NZD 16 for children

Things to do

  • Children's pool
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch LCD TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Separate dining area
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 32 for adults and NZD 16 for children
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Quality Ambassador Hamilton
Heartland Ambassador Hotel
Quality Hotel Ambassador Hamilton
Quality Hotel @ Ambassador Hamilton
Quality Hotel @ Ambassador
Quality @ Ambassador Hamilton
Quality Inn Hamilton
Quality @ Ambassador
Heartland Ambassador
Heartland Ambassador Hotel
Heartland Ambassador Hamilton
Heartland Ambassador
Motel Heartland Ambassador Hotel Hamilton Hamilton
Hamilton Heartland Ambassador Hotel Hamilton Motel
Motel Heartland Ambassador Hotel Hamilton
Heartland Ambassador Hotel Hamilton Hamilton
Quality Hotel @ The Ambassador
Quality Hotel Ambassador
Heartland Ambassador Hamilton
Heartland Ambassador Hotel Hamilton Hotel
Heartland Ambassador Hotel Hamilton Hamilton
Heartland Ambassador Hotel Hamilton Hotel Hamilton

Heartland Ambassador Hotel Hamilton Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 378 out of 1003 reviews
Rating 8 - Good. 406 out of 1003 reviews
Rating 6 - Okay. 143 out of 1003 reviews
Rating 4 - Poor. 48 out of 1003 reviews
Rating 2 - Terrible. 28 out of 1003 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Cindel

Stayed 2 nights in Dec 2025

10/10 Excellent

MDASIFMAHMOOD

Stayed 1 night in Dec 2025

6/10 Okay

Fan

Disliked: Cleanliness, amenities, property conditions & facilities
good
Stayed 1 night in Dec 2025

6/10 Okay

Norwegian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good secure parking. Rooms clean and good AC. Kitchen missing coking top, pots and pans overall in poor state and old.
Stayed 3 nights in Dec 2025

8/10 Good

Katrina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Comfy beds. Nice staff. A microwave and plates would be handy.
Stayed 1 night in Dec 2025

8/10 Good

Peter

Travelled with partner
Liked: Staff & service
Plenty of parking spaces. Comfortable bed. It was kind of noisy from the road noises outside. WiFi was very slow.
Stayed 1 night in Nov 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Very friendly, great amenities & very clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Mikaela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and helpful and kind. We would love to stay here again. They noticed our car light was on and called us.
Stayed 1 night in Dec 2025

6/10 Okay

Jamie

Business traveller
Liked: Cleanliness, staff & service
Room was a good size, is dated and run down especially for the price. Bathroom was quite shabby and had a shower over the bath which the shower head was to the side of the batch making showering not so comfor. Walls seem to be paper thin as can hear loud traffic and people in the other rooms. Staff were good. I didn’t use any of the amenities.
Stayed 1 night in Dec 2025

8/10 Good

Sneha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool was great, spa was ok as water looked dirty, spacious rooms, good view from balconies. Things to improve i think could be having an exhaust fan in the bathroom.. and phone charging options.
Stayed 1 night in Nov 2025

10/10 Excellent

Nilaanj

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room efficient service
Stayed 1 night in Nov 2025

10/10 Excellent

CHARLENE

Liked: Cleanliness, staff & service, property conditions & facilities
All is good according to our needs. Plenty of room and very spacious. Lots of extra bed .. front desk were nice. Breakfast is ok .. skipped aince I'm not a breakfast person.. but generally ok.
Stayed 3 nights in Nov 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities
Good overall stay
Stayed 1 night in Nov 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities
Overall good experience
Stayed 1 night in Nov 2025

10/10 Excellent

Michalynn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room. Pleasant and helpful staff. Very well located for both breakfast and dinner options.
Stayed 3 nights in Oct 2025

8/10 Good

Winston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and helpful. Easy free parking in the hotel. Room is good size and clean. Would stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room Great size Nice pool for the children
Stayed 1 night in Oct 2025

10/10 Excellent

Chris, Gisborne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay as usual excellent place if you're looking for somewhere in Hamilton
Stayed 2 nights in Oct 2025

8/10 Good

Maralyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Arnaud

Liked: Cleanliness, staff & service, room comfort
No comment
Stayed 1 night in Oct 2025

10/10 Excellent

Chris, Gisborne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location handy to the city in other amenities
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super comfy beds and pillows. Bedding and towels luxurious. Very, very clean, friendly and helpful staff, convenient for shops. There was a nice pool and jacuzzi but we didn't use them but good to know.
Stayed 1 night in Sep 2025

8/10 Good

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably the only suggestion is upgrade your technology, Old very small televisions with sky sports, Id rather a larger smart tv I can go to my own apps these days.
Stayed 4 nights in Sep 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only had a short overnight stay, but the rooms were clean, plenty of space and the beds were comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, staff were very friendly and helpful. Room was nice, spacious, and clean - great value for the price. There’s also a supermarket and pub across the road, and a shopping centre about a 15 minute walk away, very convenient.
Stayed 2 nights in Sep 2025