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Excellent in every aspect.

The rooms are great but it is harder not having anyone on reception to enquire about parking or any other matters. It could be signposted and the parking site needs cleaning up and marking out. Thanks for a good stay.

Very clean room with spacious bathroom. Heating in both worked very well. Excellent convenient location across the road from the main ferry terminal (for the Hurtigruten and Havila coastal voyages) and Airport Express Bus stop. Local bus stops, supermarket, shopping mall with pharmacy, Tromso's pedestrian high street (Storgata) and northern lights tour meeting points are all within 5 minutes walk. My arrival was delayed by 17 hours due to the last minute cancellation of 2 long haul connections by the airline but the hotel held my room booking for me when I messaged them en route. The included buffet breakfast was excellent! Andy at the reception desk was very kind and nice when I finally made it to check-in at 12 midnight. He told me where I could walk along the waterfront to see the northern lights. After an exhausting and unexpectedly stressful 45 hour journey and 4 flights, it was a welcome relief for check-in to go so smoothly. Note: Photos on the hotels.com and official hotel website showed the double standard rooms have sea views but this is not the case. Room 728 has a slightly obstructed city view.

The cabins are located directly on the water and are comfortably furnished. The owner was very nice and helpful and immediately replaced our faulty coffee machine.