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Cheltenham Chase Hotel & Spa

4.0 star property

Photo gallery for Cheltenham Chase Hotel & Spa

Daily buffet breakfast (GBP 17.00 per person)
Indoor pool, outdoor pool
Couples treatment room(s), hot tub, body treatments, aromatherapy
Aerial view
Gym

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
Shurdington Road, Brockworth, Cheltenham, England, GL3 4PB
  • Place, Crickley Hill Country Park
    ‪4 min drive‬
  • Place, Gloucester Ski and Snowboard Centre
    ‪9 min drive‬
  • Place, University of Gloucestershire
    ‪13 min drive‬

Room options

View all photos for Classic King Room

Classic King Room

Classic King Room

9.2 out of 10
Wonderful
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Accessible Twin Room

Classic Accessible Twin Room

Classic Accessible Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Accessible King Room

Classic Accessible King Room

Classic Accessible King Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Family Room

Classic Family Room

Classic Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Room

Superior King Room

Superior King Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Suite

Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

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Bar (on property)
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  • Free Wi-Fi
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The price is AU$142
includes taxes & fees
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About the area

Cheltenham

Located in Cheltenham, Cheltenham Chase Hotel & Spa is in the business district, within a 10-minute drive of University of Gloucestershire and Kingsholm Stadium. .This spa hotel is 4.8 mi (7.7 km) from Cheltenham General Hospital and 5 mi (8 km) from The Promenade.

What's nearby

  • Crickley Hill Country Park - 4 min drive - 4.1 km
  • Gloucester Ski and Snowboard Centre - 9 min drive - 10.0 km
  • University of Gloucestershire, Oxstalls Campus - 10 min drive - 8.4 km
  • Kingsholm Stadium - 12 min drive - 10.1 km
  • University of Gloucestershire - 13 min drive - 7.6 km

Getting around

  • Gloucester Station - 14 min drive

Restaurants

  • ‪The Wagon and Horses - ‬4 min drive
  • ‪Churchdown Club - ‬5 min drive
  • ‪Hucclecote RFC - ‬5 min drive
  • ‪Whittle Inn Brewers Fayre - ‬3 min drive
  • ‪The Old Elm Inn - ‬5 min drive

About this property

Cheltenham Chase Hotel & Spa

Cheltenham Chase Hotel & Spa offers 122 accommodations with laptop-compatible safes and hair dryers. 40-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Cheltenham hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Make yourself at home in one of the 122 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at Hardy Restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Cheltenham? This hotel has 3272 square feet (304 square meters) of space consisting of conference space and 10 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 9:30 AM and on weekends between 8:00 AM and 10:30 AM.
Hardy Restaurant - Onsite restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hardy Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's games
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 3,272 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.00 per person
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and a deadbolt lock
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
Guests under 14 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chase Hotel Cheltenham
Cheltenham Chase
Cheltenham Chase Hotel
Cheltenham Chase Hotel QHotels
Cheltenham Chase Hotel QHotels Gloucester
Cheltenham Chase QHotels
Cheltenham Chase QHotels Gloucester
Cheltenham Chase Hotel Gloucester
Cheltenham Chase Gloucester
The Cheltenham Chase Hotel QHotels

Cheltenham Chase Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 447 out of 1000 reviews
Rating 8 - Good. 303 out of 1000 reviews
Rating 6 - Okay. 147 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Antony

Stayed 1 night in Jan 2026

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room Breakfast ok but fried eggs were hard because they were kept warm for too long and not refreshed Poached eggs - cooked to order - yolks were hard Nice coffee machine
Stayed 4 nights in Jan 2026

10/10 Excellent

John

Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Evening was perfect
Stayed 1 night in Jan 2026

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here with my fiancé for a weekend away. Clean and well equipped room. Lovely bed and nice bathroom. Impressive range available for breakfast. All in all a great stay.
Stayed 2 nights in Jan 2026

8/10 Good

Roger

Stayed 3 nights in Jan 2026

6/10 Okay

Sam

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2026

6/10 Okay

Liz

Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities
Amazing interior, free brew and hot chocolate station on 1st floor. Spa waa nice too
Stayed 2 nights in Jan 2026

10/10 Excellent

Giacomo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
couldn’t fault a single thing. From start to finish everything was amazing — the staff were welcoming, friendly, and couldn’t do enough for you. The food was outstanding and easily a 10/10, with great quality and service throughout the stay. The whole place had a brilliant atmosphere and was perfectly suited for a busy race weekend. Would 100% stay again and highly recommend.
Stayed 2 nights in Jan 2026

8/10 Good

Grant

Liked: Cleanliness, staff & service, amenities
Ot was a nice stay. Clean room. Quick check-in and check-out.
Stayed 1 night in Jan 2026

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plenty of parking. Professional staff Clean and welcoming hotel Warm bedroom once the heating came on
Stayed 1 night in Dec 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect solo trip!!
Stayed 1 night in Jan 2026

2/10 Terrible

Maxine

Travelled with family
Disliked: Staff & service, room comfort
A deposit was taken for each night I wish I would have known this before booking as it left our holiday spends short! Also I was charged around £33 pounds over on my final bill not sure why as when we checked out they told us there was no charges to our room ! Didn’t enjoy our stay wasnt really given any information when booked in would not stay again !
Stayed 2 nights in Dec 2025

8/10 Good

Delna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, food at buffet was good, a decent selection. Staff were friendly.
Stayed 3 nights in Jan 2026

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities
Excellent stay, lovely room and hotel
Stayed 2 nights in Dec 2025

2/10 Terrible

kalpeshKUMAR

Liked: Cleanliness, amenities
Disliked: Staff & service
I had specifically booked a king-size bed, but the room had two single mattresses joined together. Upon enquiring, I was told that the hotel does not offer king-size mattresses, which makes the room description misleading. Furthermore, the TV casting facility was not working.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room and bedding clean and adequate. The spa and pool area were very good. The restaurant had lovely staff helpful and polite. The food and coffee machine could have been a bit hotter.
Stayed 1 night in Jan 2026

10/10 Excellent

Shelley Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Just was a bit shocked about the additional Pet charge aa I thought it was included. Apart from that it was great
Stayed 1 night in Dec 2025

8/10 Good

Zekai

Stayed 1 night in Jan 2026

6/10 Okay

Marilyn

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Haven’t had breakfast yet but check in was not smooth The receptionist was lovely but the manager not so The room didn’t have the extra bed in we sat in bar having a coffee and was told manager was going to come talk to us but this didn’t happen Asked at reception and was told to go to room where manager was waiting then we had to move room although there was now an extra bed in the original room When we asked we were told another guest wanted this room with this configuration of beds which as it turns out was the same as the new room The receptionist I saw when we first arrived was very helpful it’s just the manager who wasn’t
Stayed 1 night in Dec 2025

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Alan

Travelled with family
Liked: Amenities
Lovely hotel. Lovely stay.
Stayed 2 nights in Dec 2025

8/10 Good

John

Stayed 1 night in Sep 2025