Hai Phong Ski Resorts

The staff was wonderful and the location was great near Cat Ba town center. Good breakfast. View is a bit of an overstatement though.

Staff is friendly and helpful.

The staff were awesome! The hotel was very clean and well maintained. It was their first anniversary. The massage we had at the spa was wonderful. A new hotel with a great breakfast buffet, we stayed 2 weeks and tried all we could, including dim sum. The hotel was located on a Main Street near lots of shops and restaurants. Special mention to Dat at reception that spoke great English and made several recommendations and Trang at the restaurant for her hospitality and great smile when we came down for meals.

Good location. Worth 3+ stars property Some small things are not at top conditions

Great view from room, but this hotel charged for every little thing, including water for the room, pool tables in lounge, other games for kids, hotel shuttle to/from town. Need to leave a deposit in order to charge to the room at all. Overcharging for room service. Only one restaurant open at a time. Lights that wouldn't turn off in one room - staff solved the problem by cutting the wire to the light altogether. Not all that many options for hotels on Cat Ba, so this looked good comparatively, but it did not live up to the rating.

Room was great. Had a great stay