Mercure Hai Phong Hai Phong, VNM - Best Price Guarantee

Room type	Options	Nightly price	Book
Superior Room, 2 Single Beds Room with view 26 square metres 2 Twin Beds Room sleeps 2 guests (up to 1 child) Room cleanliness: Wonderful! 4.5 2 Twin Beds 280-sq-foot room with city views Internet - Free WiFi Entertainment - 49-inch LCD TV Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water Sleep - A down duvet Bathroom - Private bathroom, slippers, and a bathtub or shower with a rainfall showerhead Practical - Day bed, safe, and desk; free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Doorbell and phone notification Eco-friendly - Energy-saving features and LED light bulbs Need to Know - Bed sheets not available Non-Smoking		Select dates to see price
Other room types
Superior Room, 1 King Bed Room with view 26 square metres 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Wonderful! 4.5 1 King Bed 280-sq-foot room with city views Internet - Free WiFi Entertainment - 49-inch LCD TV Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water Sleep - A down duvet Bathroom - Private bathroom, slippers, and a bathtub or shower with a rainfall showerhead Practical - Day bed, safe, and desk; free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Doorbell and phone notification Eco-friendly - Energy-saving features and LED light bulbs Need to Know - Bed sheets not available Non-Smoking		Select dates to see price
Studio, 2 Single Beds Room with view 26 square metres 2 Twin Beds Room sleeps 2 guests (up to 1 child) Room cleanliness: Wonderful! 4.5 2 Twin Beds 280-sq-foot room with city views Internet - Free WiFi Entertainment - 49-inch LCD TV Food & Drink - Kitchenette with refrigerator Sleep - A down duvet Bathroom - Private bathroom, slippers, and a bathtub or shower with a rainfall showerhead Practical - Day bed, safe, and desk; free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Doorbell and phone notification Eco-friendly - Energy-saving features and LED light bulbs Need to Know - Bed sheets not available Non-Smoking		Select dates to see price
Studio, 1 Double Bed Room with view 26 square metres 1 Double Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Wonderful! 4.5 1 Double Bed 280-sq-foot room with city views Internet - Free WiFi Entertainment - 49-inch LCD TV Food & Drink - Kitchenette with refrigerator Sleep - A down duvet Bathroom - Private bathroom, slippers, and a bathtub or shower with a rainfall showerhead Practical - Day bed, safe, and desk; free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Doorbell and phone notification Eco-friendly - Energy-saving features and LED light bulbs Need to Know - Bed sheets not available Non-Smoking		Select dates to see price
Privilege, Room, 2 Single Beds, Business Lounge Access Room with view 26 square metres 2 Twin Beds Room sleeps 2 guests (up to 1 child) Room cleanliness: Wonderful! 4.5 2 Twin Beds 280-sq-foot room with city views Club/Executive Level - Club Lounge access, buffet breakfast, and meeting room use (subject to availability) Internet - Free WiFi Entertainment - 49-inch LCD TV Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - A down duvet Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead Practical - Day bed, safe, and desk; free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Doorbell and phone notification Eco-friendly - Energy-saving features and LED light bulbs Need to Know - Bed sheets not available Non-Smoking		Select dates to see price
Privilege, Room, 1 King Bed, Business Lounge Access Room with view 26 square metres 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Wonderful! 4.5 1 King Bed 280-sq-foot room with city views Club/Executive Level - Executive Lounge access, Internet access in the lounge, and meeting room use (subject to availability) Internet - Free WiFi Entertainment - 49-inch LCD TV Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - A down duvet Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead Practical - Day bed, safe, and desk; free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Doorbell and phone notification Eco-friendly - Energy-saving features and LED light bulbs Need to Know - Bed sheets not available Non-Smoking		Select dates to see price
Deluxe Suite, 1 King Bed, Business Lounge Access Room with view 55 square metres 1 King Bed Room sleeps 2 guests (up to 2 children) Room cleanliness: Wonderful! 4.5 1 King Bed 592-sq-foot room with city views Club/Executive Level - Executive Lounge access, buffet breakfast, Internet access in the lounge, and meeting room use (subject to availability) Layout - Bedroom and sitting area Internet - Free WiFi Entertainment - 49-inch LCD TV Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - A down duvet Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead Practical - Day bed, iron/ironing board, and safe; free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Doorbell and phone notification Eco-friendly - Energy-saving features and LED light bulbs Need to Know - Bed sheets not available Non-Smoking		Select dates to see price
Deluxe Apartment, 2 Bedrooms Room with view 70 square metres 2 Double Beds Room sleeps 4 guests (up to 2 children) Room cleanliness: Wonderful! 4.5 2 Double Beds 753-sq-foot room with city views Layout - Bedroom, dining area, and sitting area Internet - Free WiFi Entertainment - 49-inch LCD TV Food & Drink - Kitchen with refrigerator and rice cooker Sleep - A down duvet Bathroom - Private bathroom, slippers, and a bathtub or shower with a rainfall showerhead Practical - Day bed, safe, and desk; free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Doorbell and phone notification Eco-friendly - Energy-saving features and LED light bulbs Need to Know - Bed sheets not available Non-Smoking		Select dates to see price
Apartment, 1 Bedroom Room with view 55 square metres 1 Double Bed Room sleeps 2 guests (up to 2 children) Room cleanliness: Wonderful! 4.5 1 Double Bed 592-sq-foot room with city views Layout - Bedroom, dining area, and sitting area Internet - Free WiFi Entertainment - 49-inch LCD TV Food & Drink - Kitchen with refrigerator Sleep - A down duvet Bathroom - Private bathroom, slippers, and a bathtub or shower with a rainfall showerhead Practical - Washing machine, day bed, and safe; free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Doorbell and phone notification Eco-friendly - Energy-saving features and LED light bulbs Need to Know - Bed sheets not available Non-Smoking		Select dates to see price

Renovations & Closures

The following facilities will be closed during the winter:

Swimming pool

Hotel Amenities

Lift
Fitness facilities
Concierge services
Gift shops or newsstand
Shopping on site
Total number of rooms - 233
Number of floors - 28
Airport transport (surcharge)
Conference space
Coffee/tea in common areas
Breakfast available (surcharge)
Laundry facilities
Safe-deposit box at front desk
Spa services on site
24-hour front desk
Business centre
Dry cleaning/laundry service
Full-service spa
Meeting rooms
Sauna
Wedding services
Designated smoking areas
Pool umbrellas
Grocery/convenience store
Free WiFi
Year Built – 2012
Number of restaurants - 1
Conference space size (feet) - 3714
Conference space size (meters) - 345
Number of meeting rooms - 6
Number of outdoor pools - 1
Designated smoking areas (fines apply)
Conference centre
Free self parking
Free valet parking
Computer station
Number of bars/lounges - 1
Number of poolside bars - 1
Number of coffee shops/cafes - 1
Luggage storage
Pool sunloungers
Children's club (free)
Electric car charging station
Water dispenser
Proposal/romance packages available
Ballroom
Banquet hall
Reception hall
Children's games
Children's toys
Bicycle parking available
Vegetarian breakfast available
Organic food
Locally-owned & organised tours & activities
Showcase for local artists
Locally-sourced food on site (80% or more)
At least 80% of all lighting comes from LEDs
Vegan menu options available
Vegetarian menu options available
Bulk dispenser for toiletries
No single-use plastic soft drink bottles
No single-use plastic stirrers
Biodegradable/compostable stirrers
No single-use plastic straws
Biodegradable/compostable straws
No single-use plastic water bottles
Reusable cups only
Reusable tableware only
Water-efficient showers only
No accessible shuttle
Accessible airport shuttle
Lift door width (inches) - 36
Lift door width (centimetres) - 91

Family Friendly Amenities

Family property
Number of outdoor pools - 1
Free WiFi
Soundproofed rooms
Children's club (free)
Grocery/convenience store
Laundry facilities
Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Languages spoken

English
Korean
Vietnamese

Parking

Free self parking , Free valet parking

Room Amenities

Mercure Hai Phong offers 233 air-conditioned accommodations with minibars and safes. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Air conditioning
Television
Alarm clock
Minibar
Daily housekeeping
Phone
Private bathroom
Free toiletries
Hair dryer
In-room safe
Room service (24 hours)
Desk
High-speed internet access
Soundproofed rooms
Free bottled water
Slippers
Free WiFi
Down comforter
LCD TV
TV size 49
TV size (measurement) inch
Rainfall showerhead
Bathtub or shower
Free cots/infant beds
Day bed
Towels provided
Highchair
Number of bathrooms: 1
Number of beds 1
Housekeeping on request
Window screens
Eco-friendly cleaning products provided
Eco-friendly toiletries
LED light bulbs
Recycling
Doorbell/telephone notification
Toothbrush and toothpaste available
Change of towels (on request)
Change of bed sheets (on request)
Bed sheets not available
Energy-saving switches

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.

Cuppa Gourmet Café - Onsite bar.

Flame Grill & Bar - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.

24-hour room service is available.

Nearby Things to do

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Spa Services

Body treatments
Massages
Steam room in spa

Accessibility

Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift

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Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

Children are welcome.
Kids stay free! One child 11 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!

Pet Policy

No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

No rollaway/extra beds available

Children stay free

Parking height restrictions apply

Service animals not allowed

One child stays free

Debit cards

Car required

Staffed front desk

Smoke detector

Security system

LGBTQIA friendly

Children stay free - maximum age 11

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 72 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Annual carbon offsets

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Fees

Optional extras

Fee for buffet breakfast: approximately VND 346500 per person
Airport shuttle fee: VND 331000 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

Mercure Hai Phong Hotel
Mercure Hai Phong Hotel
Mercure Hai Phong Hai Phong
Mercure Hai Phong Hotel Hai Phong

We should mention

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

A car is required for transportation to and from this property.

Parking height restrictions apply.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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Mercure Hai Phong

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Get an overview of this hotel
Luxury hotel with full-service spa connected to the convention center in Hai Phong

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Languages spoken