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The Enchanted Hotel

3.5 star property

Photo gallery for The Enchanted Hotel

Exterior
Restaurant
Grand Studio Suite, City View | Living area
Exterior
Deluxe Double Room, Bathtub, City View

Reviews

4.0 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
37 Chau My, phuong Bai Chay, Ha Long, Quang Ninh, 01000
  • Place, Sun Square
    ‪11 min walk‬
  • Place, Bai Chay Beach
    ‪15 min walk‬
  • Place, Dragon Park
    ‪6 min drive‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪49 min drive‬

Room options

View all photos for Deluxe Double Room, Bathtub, City View

Deluxe Double Room, Bathtub, City View

Deluxe Double Room, Bathtub, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Studio Suite, City View

Grand Studio Suite, City View | Living area

Grand Studio Suite, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Quadruple Room, City View

Deluxe Quadruple Room, City View

Deluxe Quadruple Room, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Similar properties

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The Yen Residences Halong
Bai Chay
  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.4 out of 5, Excellent, 21 reviews
The price is AU$42
includes taxes & fees
3 May - 4 May
The Yen Residences Halong

About the area

Ha Long

With a stay at The Enchanted Hotel in Ha Long (Bai Chay), you'll be steps from Ha Long Bay and 11 minutes by foot from Sun Square. .This beach hotel is 5.9 mi (9.4 km) from Halong Bay Marina and 0.7 mi (1.2 km) from Bai Chay Beach.

What's nearby

  • Sun Square - 11 min walk - 1.0 km
  • Bai Chay Beach - 15 min walk - 1.3 km
  • Cái Dăm Market - 5 min drive - 2.6 km
  • Dragon Park - 6 min drive - 2.2 km
  • Queen Cable Car Ocean Terminal - 6 min drive - 2.9 km

Getting around

  • Ga Ha Long Station - 15 min drive
  • Haiphong (HPH-Cat Bi) - 55 min drive

Restaurants

  • ‪Nhà Hàng Hoàng Anh - ‬8 min walk
  • ‪Laika Hạ Long - ‬8 min walk
  • ‪Novotel Lobby Bar - ‬17 min walk
  • ‪Pool Bar - ‬15 min walk
  • ‪Nhà Hàng Hồng Hạnh - ‬19 min walk

About this property

The Enchanted Hotel

The Enchanted Hotel offers 21 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. 48-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and printers. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 21 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, a communal living room, and tour/ticket assistance.
Grab a bite from the grocery/convenience store, or stay in and take advantage of the hotel's 24-hour room service. Local cuisine breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: VND 100,000 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Direct access to the beach

Accessibility

  • No lift
  • Tile flooring in room

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Portable fan
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only
Up to 11 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately VND 60000 for adults and VND 60000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators

The Enchanted Hotel Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 1 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

4.0/10

Cleanliness

2.0/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

4/10 Poor

Jeannie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad service. Staff was very unfriendly
Stayed 1 night in Mar 2026