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The Enchanted Ha Long Hotel - Bai Chay Beach

3.5 star property

Photo gallery for The Enchanted Ha Long Hotel - Bai Chay Beach

Exterior
Grand Studio Suite, City View | Living area
Restaurant
Exterior
Deluxe Double Room, Bathtub, City View

Reviews

4.0 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
37 Chau My, phuong Bai Chay, Ha Long, Quang Ninh, 01000
  • Place, Sun Square
    ‪11 min walk‬
  • Place, Bai Chay Beach
    ‪15 min walk‬
  • Place, Cái Dăm Market
    ‪5 min drive‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪49 min drive‬

Room options

View all photos for Deluxe Double Room, Bathtub, City View

Deluxe Double Room, Bathtub, City View

Deluxe Double Room, Bathtub, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Studio Suite, City View

Grand Studio Suite, City View | Living area

Grand Studio Suite, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room, City View

Deluxe Quadruple Room, City View

Deluxe Quadruple Room, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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The price is AU$63
includes taxes & fees
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About the area

Ha Long

With a stay at The Enchanted Ha Long Hotel - Bai Chay Beach, you'll be centrally located in Ha Long, steps from Ha Long Bay and 11 minutes by foot from Sun Square. .This hotel is 5.9 mi (9.4 km) from Halong Bay Marina and 0.7 mi (1.2 km) from Bai Chay Beach.

What's nearby

  • Sun Square - 11 min walk - 1.0 km
  • Bai Chay Beach - 15 min walk - 1.3 km
  • Cái Dăm Market - 5 min drive - 2.6 km
  • Dragon Park - 6 min drive - 2.2 km
  • Queen Cable Car Ocean Terminal - 6 min drive - 2.9 km

Getting around

  • Ga Ha Long Station - 15 min drive
  • Haiphong (HPH-Cat Bi) - 55 min drive

Restaurants

  • ‪Pool Bar - ‬15 min walk
  • ‪Vinace Italian Restaurant & Bar - ‬11 min walk
  • ‪Phúóng Nam - ‬3 min drive
  • Pavilion
  • ‪Novotel Lobby Bar - ‬17 min walk

About this property

The Enchanted Ha Long Hotel - Bai Chay Beach

The Enchanted Ha Long Hotel - Bai Chay Beach offers 21 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. 48-inch Smart televisions come with premium cable channels and pay movies.

Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and bidets. This Ha Long hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 21 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a communal living room. This hotel also features tour/ticket assistance, a reception hall, and bike storage.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Buffet breakfasts are available daily from 6:00 AM to 9:30 AM for a fee. Children aged 6 and younger eat free breakfast.
Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:30 AM.
Children aged 6 and younger eat free breakfast.
The Enchanted Ha Long Hotel - Bai Chay Beach has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: VND 100,000 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle storage
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Direct access to the beach
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift
  • Tile flooring in room

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Communal living room
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Portable fan
  • Printer
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only
Up to 11 lbs per pet

Children and extra beds

Children are welcome
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for VND 300000 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 100000 per person
  • Rollaway bed fee: VND 300000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, Google Pay, Apple Pay, PayPal, and WeChat Pay
Cashless transactions are available
This property uses some solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators

The Enchanted Ha Long Hotel - Bai Chay Beach Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 1 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

4.0/10

Cleanliness

2.0/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

4/10 Poor

Jeannie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad service. Staff was very unfriendly
Stayed 1 night in Mar 2026