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Ambassador Cruise Halong Bay

4.5 star property

Photo gallery for Ambassador Cruise Halong Bay

Presidential Suite | Bathroom
Ambassador Captain Suite
Building design
Ecotours
Presidential Suite

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Marina, Bai Chay Port, Ha Long, Quang Ninh, 200000
  • Place, Ha Long International Cruise Port
    ‪2 min walk‬
  • Place, Dragon Park
    ‪8 min walk‬
  • Place, Bai Chay Beach
    ‪10 min walk‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪50 min drive‬

Room options

View all photos for Ambassador Suite

Ambassador Suite

Ambassador Suite

  • Bay view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Ambassador Premium

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Ambassador Premium

  • Bay view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Ambassador Deluxe

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Ambassador Deluxe

  • Bay view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Ambassador Captain Suite

Ambassador Captain Suite

Ambassador Captain Suite

8.0 out of 10
Very good
(1 review)
  • Bay view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 90 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Deluxe Single Room

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Single Room

  • Ocean view
  • 30 sq m
  • Sleeps 1
  • 1 King Bed

Similar properties

Sun deck
Ambassador Signature Cruise - Lan Ha Bay
  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
4.8 out of 5, Exceptional, 4 reviews
The price is AU$582
includes taxes & fees
31 Jan - 1 Feb
Ambassador Signature Cruise - Lan Ha Bay

About the area

Ha Long

This vessel pulls anchor and sets sail from Ha Long for at least part of your stay. . 
View more Cruise ships in Ha LongOpens in a new window

What's nearby

  • Ha Long International Cruise Port - 2 min walk - 0.2 km
  • Dragon Park - 8 min walk - 0.7 km
  • Queen Cable Car Ocean Terminal - 8 min walk - 0.7 km
  • Bai Chay Beach - 10 min walk - 0.9 km
  • Bai Chay Market - 12 min walk - 1.0 km

Getting around

  • Cai Lan Station - 16 min drive
  • Haiphong (HPH-Cat Bi) - 59 min drive

Restaurants

  • ‪Highlands Coffee - ‬2 min walk
  • ‪Mường Thanh Quảng Ninh - ‬12 min walk
  • ‪Nhà Hàng Hồng Hạnh 3 - ‬3 min drive
  • ‪Nhà Hàng Vạn Tuế - ‬15 min walk
  • ‪Toản Hường Seafood Restaurant - ‬10 min walk

About this property

Ambassador Cruise Halong Bay

Luxury cruise ship with a full-service spa, steps from Ha Long Bay
Ambassador Cruise Halong Bay offers 46 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Pillowtop beds feature premium bedding. Televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the cruise ship include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
Make yourself at home in one of the 46 air-conditioned guestrooms. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this cruise ship include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the cruise ship's 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Guests may use a cruise ship terminal shuttle for a surcharge, and self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 9:30 AM.
Ambassador Cruise Halong Bay has a restaurant serving breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Ambassador Cruise Halong Bay are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Cruise terminal shuttle (surcharge)
  • Secured, covered parking on site (VND 300,000 per stay)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Evening entertainment
  • Full-service spa
  • Outdoor pool
  • Yoga classes

Family friendly

  • High chair
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach towels
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools
All guests must provide complete passport information to the property at least 48 hours before the cruise date. Guests who do not provide this information and arrive after 10 AM (GMT+7) on the check-in date will be denied boarding by the port authorities, and the booking will be canceled with full charges applied.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Covered self parking fee: VND 300000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Ambassador Cruise Halong
Ambassador Halong Bay Ha Long
Ambassador Cruises Halong Bay
Ambassador Cruise Halong Bay Cruise
Ambassador Cruise Halong Bay Ha Long
Ambassador Cruise Halong Bay Cruise Ha Long

Ambassador Cruise Halong Bay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 11 out of 15 reviews
Rating 8 - Good. 2 out of 15 reviews
Rating 6 - Okay. 2 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Ngoc

Stayed 1 night in Jul 2025

10/10 Excellent

Melissa-Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing overnight stay. The staff were very welcoming, informative and professional. We opted to have dinner in our room (private dining). This was definitely a very rememberable experience with a six course meal. The food for the whole trip was some of the nicest I had. The view from our room was breathtaking. I hightly recommended Ambassador Cruises in Ha Long Bay.
Stayed 1 night in Jul 2025

10/10 Excellent

ANGELA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Cruise for Tour of Halong Bay

This is a gorgeous cruise. The service is EXCELLENT AND THE STAFF IS EXTREMELY HELPFUL. It is definitely Luxurious and they have Live Music with 2 singers that have the voices of angels. I will go back and tell my friends that this is the cruise to take for Halong Bay….Amazing!!!
Stayed 1 night in Mar 2025

6/10 Okay

WENHONG

Liked: Staff & service

the experience is

Stayed 1 night in Feb 2025

10/10 Excellent

Rahul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a Deluxe cabin for 2. Got a pleasent surprise during the check-in as they provided an upgraded Premium cabin to me. The entire process from check-in to checkout including the to and fro transfer to the Cruise and the excursions was hassle free and nicely managed. The entire staff was very courteous and was able to help us out whenever needed. The food (breakfast, lunch and dinner) was also good, infact they also provided Indian food which was also a surprise for us. There are couple of improvements which we have communicated to the Cruise Managers and has been well noted by them for future experience 1. Good quality WIFI should be made available on the entire cruise. It was only available in the Restaurant and Reception area and that too didn't work sometimes 2. Some of the Indian dishes didn't have right amount of salt infact no salt I would say and couple of dishes not prepared as per the description like Laccha Paratha(chapati was served instead of layered paratha) and Poha (made of rice instead of rice flakes)
Stayed 1 night in Sep 2024

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Thuy-An

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great service and beautiful cruise
Stayed 1 night in Jul 2024

10/10 Excellent

Muchia

Stayed 1 night in Jun 2024

10/10 Excellent

Steven

Travelled with family
Over all service are good
Stayed 1 night in May 2024

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth every penny spent on this cruise. Food served was very good with great activities planned. Special mention to Emily & lisa who served us during our trip. They cater to ur needs. Celebrated our 2nd yr anniversary on the cruise. The cruise staff decorated our room, gave us a surprise during dinner. Blown by their service. They have very good vocals on cruise as well if u enjoy live music.

10/10 Excellent

TAKASHI, OSAKASHI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Seina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お天気にも恵まれのんびりと非日常的な時間を過ごす事ができました。 アクティビティもたくさんありスタッフの方も優しく丁寧でした
Stayed 1 night in Jul 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a good experience

Overall a good experience and quality. Quite expensive to be Vietnam but it also includes food and activities. We participated in three activities and all places were very crowded. So the activities could have been better but the view from the room is amazing. The service overall is good and the food was tasty.
Stayed 1 night in Dec 2023