10/10 Excellent
Linda
27 Sept 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We travelled late so arrived after dark. I hadn't read the Sat nav directions before leaving so unfortunately we got a little lost but staff at a nearby pub pointed us in the right direction. Well signposted but unlit at the driveway entrance and this would have really helped. Better signage on site would also be greatly appreciated. As I'm disabled your warning about the steep entrance steps and alternative ramp entry were greatly appreciated. We were met by the most wonderful receptionist whose friendly and helpful 'nothing too much trouble' manner set the scene for our stay. We were too late for our dinner reservation but the night staff provided some very welcome food in our room.
Our garden room exceeded expectations with the biggest bed I've ever seen and a super luxurious walkin shower. Perfect as I'm recovering from a broken leg at the moment. The room decor enhanced the experience with its relaxed yet sophisticated colour scheme. The choice of furniture and soft furnishings added to this relaxed sophistication and were extremely comfortable.
When ordered, room service was very prompt and when eating in the restaurant, they were very helpful providing our dessert and cheese course in room.
I was unable to use your well appointed gym on this trip but if it had been available, I would have appreciated the use of a pool or jacuzzi/sauna and think that a spa would be a great location for a spa..Hope to visit you all again very soon
Linda
Stayed 3 nights in Sep 2025
