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Aurora Express

3.5 star property

Photo gallery for Aurora Express

Classic Quadruple Room, Multiple Beds, Non Smoking
Fridge, microwave
Lobby
Family Room, Multiple Beds, Non Smoking | Terrace/patio
Family Room, Multiple Beds, Non Smoking

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

View map
Diagonal 26, 20-50, Zona 13, Aurora 2, Guatemala City, Guatemala, 1001
  • Place, La Aurora Zoo
    ‪3 min drive‬
  • Place, Mundo Petapa
    ‪5 min drive‬
  • Place, U.S. Embassy in Guatemala
    ‪5 min drive‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪15 min walk‬

Room options

View all photos for Classic Quadruple Room, Multiple Beds, Non Smoking

Classic Quadruple Room, Multiple Beds, Non Smoking

Classic Quadruple Room, Multiple Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Single Beds, Non Smoking

Deluxe Double Room, 2 Single Beds, Non Smoking

Deluxe Double Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

Basic Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 8
  • 3 Twin Bunk Beds and 1 Double Bed

View all photos for Family Quadruple Room, Multiple Beds (202)

32-inch flat-screen TV with cable channels, TV

Family Quadruple Room, Multiple Beds (202)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

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About the area

Guatemala City

With a stay at Aurora Express in Guatemala City (Zona 13), you'll be a 5-minute drive from La Aurora Zoo and 7 minutes from U.S. Embassy in Guatemala. .This guesthouse is 7.5 mi (12.1 km) from Paseo Cayala and 2 mi (3.2 km) from Avenida Las Américas.
View more Guest houses in Guatemala CityOpens in a new window

What's nearby

  • La Aurora Zoo - 3 min drive - 2.2 km
  • Universidad del San Carlos de Guatemala - 5 min drive - 3.9 km
  • Mundo Petapa - 5 min drive - 3.2 km
  • U.S. Embassy in Guatemala - 5 min drive - 4.7 km
  • Oakland Mall - 6 min drive - 5.3 km

Getting around

  • La Aurora Intl. Airport (GUA) - 8 min drive

Restaurants

  • ‪Barreto Cafe - ‬13 min walk
  • ‪Airport Lounge - ‬14 min walk
  • ‪Pollo Campero - ‬13 min walk
  • ‪Tucan's Flight Apto La Aurora Guatemala - ‬13 min walk
  • ‪& Cafe Aeropuerto - ‬13 min walk

About this property

Aurora Express

Guesthouse in Guatemala City with free parking
Aurora Express offers 8 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Stay in one of 8 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Housekeeping is provided daily, and irons/ironing boards can be requested.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Take advantage of the guesthouse's room service (during limited hours). Local cuisine breakfasts are served on weekdays from 7:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is complimentary (available on request).
Local cuisine breakfasts are available for a surcharge between 7:30 AM and 10:00 AM on weekdays.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 9:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Weekday local cuisine breakfast available 7:30 AM to 10:00 AM for a fee: USD 7 for adults and USD 7 for children
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an access code
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Access code

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 7 for adults and USD 7 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash

We should mention

This property does not have elevators

Property is also known as

Aurora Express Guesthouse Guatemala City
Aurora Express Guatemala City
Aurora Express Guesthouse
Aurora Express Guatemala City
Aurora Express Guesthouse Guatemala City

Aurora Express Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 397 out of 545 reviews
Rating 8 - Good. 72 out of 545 reviews
Rating 6 - Okay. 30 out of 545 reviews
Rating 4 - Poor. 22 out of 545 reviews
Rating 2 - Terrible. 24 out of 545 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JUAN PALACIOS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

10/10 Excellent

JUAN PALACIOS

Liked: Staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

10/10 Excellent

Pedro

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
All good, only one point to mention , the lock for room number 6 was broken I believe safety is priority so please fix the lock for room number 6 privacy is very important and locking the door of the room should be a high concern and fix it ,,,,, other then that all was good
Stayed 1 night in Jun 2025

10/10 Excellent

Beryl

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly with information about museums and restaurants.
Stayed 1 night in Jun 2025

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved it! Very clean and cozy.
Stayed 1 night in Jun 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
The service was Excelent. The breakfast was delicious and has a variety. The attention was always in a good vibes. The house ower was always available to respond any question via WhatsApp. The area is safety and very convenient.
Stayed 7 nights in Jun 2025

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet, beautiful view. Nice owner.
Stayed 1 night in Jun 2025

8/10 Good

Priscila Oliveira, McDonald

Liked: Cleanliness, staff & service, property conditions & facilities
Family style
Stayed 1 night in Jun 2025

10/10 Excellent

Juan, Celina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and cleans. Nice people pick me up from the airport.
Stayed 1 night in May 2025

6/10 Okay

Kathleen

Liked: Cleanliness, property conditions & facilities
It was beautiful interior, but being woked on and very noisy but clean. No oriention to public spaces. No front desk? All communique was done via whats app; even when in hotel. I did fall asleep early and am not aware if more interaction with manager in evening? There was no confirmation of next day shuttle arrangements The young lady who helped me to my room was very nice, but left and couldnt be found again In the morning, while waiting for my pick.up ride I did find a lovely patio, deck area with dorms off of it, but it was down a set of stairs in garage. It was just unusual. All worked out.
Stayed 1 night in May 2025

10/10 Excellent

Michelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and easy to schedule transportation to the airport. Beautiful view while eating breakfast and as far as aesthetics well, 10 out of 10 ☺️.
Desayuno Chapín
View from dining room area
Dining room
Dining room
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
What a lovely place! The staff member who met me at the door was kind and thoughtful, and the room is large and comfortable. It's very peaceful, and I had a good night's sleep and a delicious tipico breakfast before my flight. They arranged free transport to the airport with a friendly driver. I will definitely be recommending Aurora Express to friends.
Stayed 1 night in Jun 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and we liked the property. There are no elevators and stairs to go to our room. The view was great. Breakfast was available on request for Q50.
The view
Stayed 1 night in Jun 2025

10/10 Excellent

nduka

Liked: Staff & service, property conditions & facilities
Host was hospitable, kind and went the extra mile to pick me up from the airport for free and arranged a driver to take we around the town. Accommodation is in a gated estate, secured, good size room and very clean. Breakfast was good too.
Stayed 1 night in Jun 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and quiet
Stayed 1 night in May 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

maria luisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para hospedarse. Las señoritas del servicio muy amables. Gracias por hacer de nuestras vacaciones en su hotel maravillosas
Stayed 7 nights in Apr 2025

6/10 Okay

Dotty

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Esvin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the property is very safe.
Stayed 5 nights in Apr 2025

4/10 Poor

James, REPUBLIC

Disliked: Cleanliness
This is a home in a residential neighborhood. Enter through the garage and you do have access to the living room and dining area. You need to have an access code to enter into the neighborhood which makes it difficult for Uber or taxi. Nice clean accommodations but not the hotel I was expecting. The shuttle has limited hours so it didn’t work for our early flight.
Stayed 1 night in Apr 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful experience!! Would definitely recommend. My flight was very early, so was not able to try the recommended excellent breakfast. Will stay here next visit to Guatemala City. Thank you !!
Stayed 1 night in Apr 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Bastante agradable la estadía, las chicas son bastante serviciales y amables
Stayed 5 nights in Apr 2025

6/10 Okay

Adan

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The hotel is in private community, you passing gates to in and out, you said parking included, you park on the street, is only one person, no reception desk, we left the hotel about six in the morning, we looking for human person to inform we are leaving, nothing we left the key in one area that believe, some one is going to pick up, not good at all
Stayed 1 night in Apr 2025