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This is the loveliest place I’ve ever stayed at. The hotel is beautiful, the views are stunning and the staff is incredible. Everything was very clean and organized.

So to start, the staff were mostly good but the negatives outweigh the positives at this hotel. The bathroom was terrible, sink faucet did not work, shower barely ran and the doors etc did not close (most of the wood windows were rotten). The hammock was a nice touch but was filthy. The cleanliness of the room was ‘ok’ but there were plenty of spots in the room we avoided as it was thick with dust. Fans in the room didn’t really work and shook over the bed. That’s when it worked…..sometimes worked and sometimes didn’t. Power outages are also a big factor here… I wasn’t expecting luxury amenities being in the national park, but humidity and heat is such a factor so when power outages happen, the heat is near unbearable. The hotel didn’t offer water (which would have gone a long way). Also meant the entire site was pitch black for long periods with no real communication as to when power would come back. The proximity to the trail was good and their sister site (which was en route to Cabo San Juan) was a nice commodity when needing bathrooms or refreshments etc. The beach near the site was nice (lifeguard at the beach was genuinely terrible, seemed to enjoy shouting nonsense at people then laughing) and the amenities *when available* were also good. We had a massage organised at relative short notice (very good). The front staff were also knowledgable. Views from the room were great (we were ecohab 5) but can be noisy due to proximity to other rooms.

It was a nice place. Secluded. But needed air conditioning. And a refrigerator. Staff was very very nice.

Un complexe en pleine nature avec toutes les conditions de confort requises. Les chambres étaient propres, calmes et bien décorées. La connexion wifi est bonne. Le complexe est aux portes des plus belles plages du parc accessibles à pied (Arenilla 10 min, Piscina 15 min, Cabo San Juan 45min) Seul bémol : le prix : un peu cher pour le niveau de prestations comparé aux hotels en Colombie

The rooms, were clean, however they could seal up the wood better, as mosquitos can get in. The staff are very nice and try their beat. The pool is beautiful and the breakfast and food was great.

The hotel and the rooms are very beautiful, and it’s a great place for a relaxing “beach and pool” vacation. We stayed in a villa with a private pool, which was very nice. The cleanliness was reasonable, but we had to ask several times before the room was properly cleaned. The food is average. The breakfast is quite basic and the prices are high. The same applies to most food products in the area. If you plan to cook during your stay, it’s recommended to bring groceries from the city in advance.