Grindelwald Ski Resorts

exceptional service

All of the above. The room was nice and clean, and looked fairly recently built or refurbished. Staff was excellent and helpful Location was great

The room was amazing, with majestic views of Alps, snowy festive scenes and felt like the World had slowed down. Great hosts, attentive and very polite.

Close to the train station!

Excellent service front desk lobby very

Wonderful hotel in Grindelwald near the Grindelwald First terminal. The location is fantastic, as it is steps to the First terminal, and is an easy walk to town and the Grindelwald train station. The stay includes the Grindelwald Card, which allows free bus rides from right outside the hotel through the town to the Grindelwald terminal with access to ski slopes and activities in the Jungfrau region. The staff also arranged free transport for us to and from the hotel and the train station upon departure. We loved the small and personalized feel of the hotel. The owners are in the lobby, lounge/bar and restaurant every day talking to guests, which is rare at any hotel. The staff was always friendly and helpful, and were able to answer our questions about the area. The bar and lounge area was open every night with good beer and wine, as well as snacks. The lounge has a pool table, and numerous tables available to play cards, board games, etc. in the evening. While we did not eat dinner at the restaurant, it was always full in the evenings. The included breakfast in the mornings was good as well. Our hotel rooms were very clean, comfortable, and modern inside. Our mountain view rooms had outdoor terraces, which allowed us to view the beautiful mountains surrounding the town. The hotel appeared to be be mostly occupied, but was very quiet in the room areas upstairs. Overall we loved this hotel and considered it to be an excellent value for the quality of service and personal h