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Canopy by Hilton Grand Rapids Downtown

4.0 star property

Photo gallery for Canopy by Hilton Grand Rapids Downtown

Front of property – evening/night
Bar (on property)
Local and international cuisine
Rooftop terrace
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
131 Ionia Avenue SW, Grand Rapids, MI, 49503
  • Place, Van Andel Arena
    ‪5 min walk‬
  • Place, Downtown Market
    ‪8 min walk‬
  • Place, DeVos Performance Hall
    ‪11 min walk‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony (Hearing)

View from room

Room, 1 King Bed, Accessible, Balcony (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.6 out of 10
Exceptional
(74 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(25 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Executive Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 77 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible

  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Balcony

View from room

Studio Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Balcony

View from room

Suite, 1 King Bed, Accessible, Balcony

7.4 out of 10
Good
(3 reviews)
  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

View from room

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 2 Queen Beds, Accessible, Balcony

View from room

Executive Suite, 2 Queen Beds, Accessible, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Exterior
Hyatt Place Grand Rapids Downtown
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 1,003 reviews
The price is AU$254
includes taxes & fees
1 Apr - 2 Apr
Hyatt Place Grand Rapids Downtown

About the area

Grand Rapids

Located in Grand Rapids (Heartside), Canopy by Hilton Grand Rapids Downtown is within a 10-minute walk of Van Andel Arena and Downtown Market. .This hotel is 0.5 mi (0.8 km) from Grand Rapids Children's Museum and 0.8 mi (1.3 km) from DeVos Performance Hall.

What's nearby

  • Van Andel Arena - 5 min walk - 0.4 km
  • Grand Rapids Children's Museum - 6 min walk - 0.6 km
  • Downtown Market - 8 min walk - 0.7 km
  • Grand Rapids Art Museum - 11 min walk - 1.0 km
  • DeVos Performance Hall - 11 min walk - 1.0 km

Getting around

  • Grand Rapids Station - 8 min walk
  • Gerald R. Ford International Airport (GRR) - 22 min drive

Restaurants

  • ‪Celebration! Cinema Studio Park - ‬2 min walk
  • ‪HopCat - ‬3 min walk
  • ‪Founders Brewing Co. - ‬6 min walk
  • ‪The B.O.B. - ‬7 min walk
  • ‪Peppino's Downtown Grill & Pizzeria - ‬1 min walk

About this property

Canopy by Hilton Grand Rapids Downtown

Canopy by Hilton Grand Rapids Downtown offers 155 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LED televisions come with premium cable channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 155 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as a fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy local and international cuisine at knoop, a theme restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Local cuisine breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Grand Rapids? This hotel has 2300 square feet (214 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Knoop - This theme restaurant specializes in local and international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.
Portico - Onsite café. Guests can enjoy drinks at the bar. Open select days.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 30 per day)
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 17 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • knoop
  • portico

Things to do

  • Bicycle rentals
  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,300 square feet of conference space
  • 4 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 5 to 17 per person
  • Covered self parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Hilton CleanStay

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy By Hilton Rapids Rapids
Canopy by Hilton Grand Rapids Downtown Hotel
Canopy by Hilton Grand Rapids Downtown Grand Rapids
Canopy by Hilton Grand Rapids Downtown Hotel Grand Rapids

Canopy by Hilton Grand Rapids Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 715 out of 912 reviews
Rating 8 - Good. 104 out of 912 reviews
Rating 6 - Okay. 45 out of 912 reviews
Rating 4 - Poor. 30 out of 912 reviews
Rating 2 - Terrible. 18 out of 912 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was good. The staff was very friendly and helpful. Brianna Girard n Dimitri at the front desk stood out. They asked how we were doing. How was our conference, dinner, and drinks. Made suggestions based on what we were looking for. A+
Stayed 2 nights in Dec 2025

6/10 Okay

Diane

Travelled with partner
Disliked: Amenities, property conditions & facilities
Very poor for most Hilton properties I have stayed in Very limited amenities and rooms were very average
Stayed 2 nights in Dec 2025

10/10 Excellent

EARL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2025

10/10 Excellent

Graham

Stayed 1 night in Nov 2025

10/10 Excellent

Rosanie

Liked: Cleanliness, amenities
Great hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Gilbert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. We will be back next event.
Stayed 1 night in Dec 2025

8/10 Good

MARIAM, Coopersville

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel was incredible!! But whoever I spoke with that's the manager was quick to put blame on staff instead of trying to rectify with me the problem and instead tried to put blame on staff. I didn't like that
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Staff was great, room nice and clean, bar upstairs was excellent. Great location
Stayed 2 nights in Nov 2025

10/10 Excellent

joseph

Stayed 1 night in Dec 2025

8/10 Good

Melissa

Stayed 2 nights in Dec 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Cozy bed, nespresso machine in room and a carafe for filtered water you can fill down the hall. Very cool shower.
Stayed 1 night in Dec 2025

6/10 Okay

Stephanie

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful, the staff were spectacular, the room was freezing cold and the thermostat was locked out, and their only solution was to move our room at midnight because there was no maintenance person available. We chose to stay put, and have them bring extra blankets which they did right away, and we slept comfortably then in the cold room, and they comped our valet because of the inconvenience. Again, GREAT staff!
Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, property conditions & facilities
Hotel was great. Beds were perfect. Only thing I would comply about is there was no refrigerator but some kind of ice box but there was really no where to put ice. Whar hotel does something like this in this day and age.
Stayed 2 nights in Nov 2025

10/10 Excellent

Emily

Liked: Cleanliness, property conditions & facilities
Super clean and loved the area!
Stayed 2 nights in Nov 2025

10/10 Excellent

kenneth, Grand Rapids

Stayed 1 night in Nov 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

10/10 Excellent

Nathan

Stayed 2 nights in Nov 2025

8/10 Good

Cory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid 4+ , room was great , breakfast location was 4+ , great location, but there are items that stop it from being a 5. I would return.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Check in was easy. Roof top bar was good.
Stayed 1 night in Jun 2025

6/10 Okay

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff overall did a great job. The restaurants on property are quite good. Hilton as a whole needs to reevaluate there dog policy. I had a dog with me. The neighboring room Saturday night, left a dog unattended. Barking, whining, scratching at the door. I had to move rooms, but the answer for the other room “ we can’t move them, they are in a suite. That is completely unacceptable. I have to change rooms because of lack of policy
Stayed 2 nights in Nov 2025

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, modern and clean!
Stayed 1 night in Nov 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Brandon

Stayed 2 nights in Nov 2025

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great! Just surprised that our HH membership didn’t even get us a discount at any onsite dining.
Stayed 1 night in Nov 2025

10/10 Excellent

Amber

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Modern, comforatble and clean. Also very quiet.
Stayed 1 night in Aug 2025