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Even amidst a busy street, the hotel room was quiet. The balcony faced the sea, a lovely place to sit and enjoy the harbor. The staff was gracious and helpful. The breakfast buffet offered a good variety and was delicious. The staff was welcoming, gracious and helpful. The only criticism is that the signage is lacking at street level. It was difficult to find the hotel. The parking is a bit inconvenient, but not terrible.

Great service and a beautiful hotel

We liked it all but have a couple of suggestions to improve it. Ban smoking in all outside eating areas; offer drinks when around the pools; provide a very small shop/area where you can buy essentials (eg sun cream, sun hat, cover up wrap etc); provide better tennis balls or option to buy new balls; the bar staff were under extreme pressure so provide more staff; quality of dinner could be improved a little although was decent value for money

Very friendly and helpful staff. The location is perfect being right by the harbor. Our room was spacious and the bed was comfortable. We had a balcony over looking the harbor.

This day was not what we expected at all. First and foremost when looking at the advert for this day, it states a one bedroom one bath duplex. When you click on pictures, it talks about having a private pool, private bathroom and entrance in a space, alter yourself. When I went through the booking and looked at the room available it insured me that I was booking for a one bit one bath private duplex. When I got to the space, it was actually one room and a private duplex with a bathroom that was unattached to the room. Meaning it was in the hallway filled with other rooms. Apparently our bathroom was private and it didn’t have a key, but I don’t really know if it was really as private as it said. I’m going to try to get a refund for this day as well. Talking to Alex the man who operated the site was very difficult as he refused to let me talk and every time I would open my mouth, ask a question or to speak about what I saw. He told me it was my fault for misinterpreting the advert. Not one City actually fully let me talk even after I asked him to please let me talk. he still continue to interrupt and be disrespectful.

The staff was really accommodating and friendly .